Athleta

Love this store. The staff is always so friendly and helpful. I had an issue with some linen pants I purchased. I purchased 2 pair in the store and 2 pair online, because the size I needed wasn’t available in store. I always wash and dry before wearing them. I washed the pants per instructions on the label. One of the pair I purchased online shrank so much I couldn’t even wear them. I took the pair that shrank back to Athleta, along with one of the other pair I bought, to show how much that one pair shrank (it was the only one out of the 4 that shrank so much). The staff at Athleta was so nice and accommodating. They refunded me for the pair that shrank. I didn’t do an exchange, because that size was no longer available in the store. Love the Athleta at Classen Curve. Thanks ladies.

They no longer stand behind their merchandise. My wife bought a pair of shorts, washed them before wearing, wore them once, washed them again and the seams were falling apart. Took them back to the store and was told “Sorry, but you have washed these, we can’t exchange them, it’s our new return policy….Sorry”

I love athleta so much!! The staff is always 5 stars and so helpful. I docked a star because they are always are so low on sizes. Don’t expect to be able to walk in and grab a Brooklyn pant in your size, but they will ship it for free. I also am not a fan of their strict return policy but I understand why they have it.

Whoever the manager is of this place is trash. Typical Nichols hills attitude. She knows exactly who I am when I’m there, and talks down to me when I ask her a question. You sell clothes, hun. New manager request! Someone with better style and class.

I love Athleta where I live in Idaho. My daughter lives in OKC. Shes never been to an Athleta store so we went in for her birthday and I bought her a pair on Rainer leggings. They didn’t have her size so we ordered them and had them sent to her home. When she got them they didn’t fit, so I had her go and exchange them. She called me and said that they could not exchange them, that they had to refund my card and then she would have to re-purchase them. Mind you I’m in Idaho she’s in Oklahoma. So I had to Venmo her the money because they would not exchange them, and the associate was very rude to her, almost like she was stealing them. I did send a review into Athleta letting them know what happened I was not happy. So then today 12/2 she went in to exchange a pair that she gotten online when they were on sale, but was told that she could refund them and re-purchase them, but she would not get the sale price, so she walked out and called me, so I called the general manager, Donna and asked her what their policy was, she claimed to me that she had been giving returns, and that they do honor the sale price , I told her I was not happy with how my daughters been treated coming in there. This is the second time, I went on to let her know that my daughter went through this before, and felt very judged, and look at when she was there, because she looks different. She told me to have her come back and she would fix the problem and do the exchange for her. She told me to have her come back and she would fix the problem and do the exchange for her. I told her that if this was not taken care of, and that she needs to teach her associates to treat everybody the same with respect , I would file another complaint this is not OK I’ve spent a lot of money with Athleta, I love the brand, but she needs to make sure that her associates need to treat everyone the same. The next time that my daughter goes in there and I get another complaint I will take it further. This is not ok!!!

While the company offers quality products the staff at this location and Customer Service Relations at the Corporate office are terrible. Due to a glitch in their system that has been verified a $155 gift card with receipt now has a zero balance and no one is taking ownership to resolve the issue. This will be the last time I do business with this company or it's sister companies. Caution : If you received a gift card prior to 1/13/2020 please check your balance before you plan to do any shopping. I'd truly hate to have anyone else experience this issue.

Very good selection and lots of stuff on their sale area in all sizes. Staff is absolutely too pushy and I was approached no less than ten times by numerous associates when I repeatedly said I did not need help and was just browsing. They were so pushy and insistent that I left my $200 purchase behind and walked out.

When shopping for clothing with blacks, grays, whites, calm blues and other subtle colors, this is your store. Clothing quality is great. I did have difficulty finding several items in my size L. They were out of stock. There is always plenty of XS and S if you are needing that size. If you are shopping for bright colored clothing like deep reds, pinks, oranges, yellows, this is not your store. They keep a very slim amount of colorful clothing. Try Title Nine for clothing that "pops". Also, I agree with other comments. The store could use a larger space. Some items are hidden under shelves and are hard to see. I found a nice slate blue vest that I fell in love with hanging way under a tabletop. Good thing I made the effort to reach way in to get it. I also used their website to reserve a jacket. The website lets you know if they have the item in stock. I arrived the next day and they had it put back for me with no problems. I will shop there again!