Atrion Hotel

The Atrion Hotel is a small hotel well situated near the sea front of Heraklion. Our room had a small balcony with a bit of a sea view and although small was clean and relatively modern. The room didn't come with tea and coffee facilities which is a bit of a shame but did have a mini fridge with a couple of bottles of complimentary water, although these were not restocked during the week. This lack of tea and coffee making facilities may not apply to all rooms. The bed was comfortable. What made the hotel standout were the breakfasts which had a very extensive range of hot and cold options which were varied throughout the week - a great start to the day. The staff were all very friendly and helpful.

The hotel is in a fantastic location in between the fortress and lion Square. The hotel is very modern in the lobby and breakfast locations. The breakfast was an amazing buffet with a huge assortment of everything. Our room number was 505 and had a huge balcony with a water view to the right side and city and street views to the other sides. The room needed a little bit of modernization. I can’t quite say what was wrong other than maybe it was the maybe it was the coloring? It was decorated in rust and browns, but everything seemed new enough. The rooms just needed a little bit of modernization and maybe get rid of the red carpet in the hallways. The room had a large safe that could easily fit many laptops. It had a hairdryer and a luggage rack. I love it when they have luggage racks! The bed was king size, and a little on the soft side. The pillows squish down into nothing. So there are 2 additional pillows in the closet. Sleeping was quiet.

Loved this hotel. We were here for 14 nights, and quite truthfully the Atrion was the perfect base for us. OK, the surrounding area might look a bit down at heel, but it’s full of atmosphere and only a short stroll (turning left) to Lions Square with all its touristy shops, or (turning right) the seafront, museums, and good local restaurants (Peskesi and Parasties are especially recommended for excellent Cretan menus). Our room at the Atrion was very comfortable and cleaned every day to a high standard by our lovely chambermaid Anna. The bathroom was a little on the small side, but everything worked, always lots of hot water and clean towels, so no complaints. Our bed was really comfortable, and although we were above a side street there was no noise at night and we slept like babies. Downstairs, the dining room was well laid out, breakfast was excellent - lots of it, varying from day to day - and the redoubtable Athena and Stella made sure everyone was happy. Needless to add, we shall be coming back again to the Atrion next year.

This hotel is older and had not been updated in a while. We had such better experiences on Crete that in comparison this fell short. Would not stay again. There were three of us (indicated on the booking) bit we only got enough towels for 2. Beds were not comfortable and only 1 pillow per person.

We had a week at the Atrion and loved it. |Pros - really friendly staff and helpful staff. |Our room was cleaned daily and was spotless. |The breakfast was absolutely delicious with lots to choose from. We had an evening meal at the hotel which was also lovely. You can eat inside or outside and room service is available.|We had a 'double superior room with balcony'; the balcony was huge and went round the room on two sides, with a view of the sea. |Perfect location as it's so close to some attractions (museums, harbour and fortress), shops, supermarket and lots of restaurants/cafes.|Cons - there is only room for two cars to park at the hotel. You might be lucky to get a space if you're back early in the day, about 2pmish. However, the staff directed us to Central Parking which was literally a 2 minute drive away and 5 minute walk. It's 15 Euros for 24 hours and is open 24/7 so you can park or collect your car at any time. You drive in and hand over your key. The parking staff then give you a receipt and take your car to park it. When you collect it show your receipt and your car will be brought round to you. The staff at the hotel gave us a discount card for 3 Euros off (I believe). If you are lucky enough to park at the hotel ask the staff for an Atrion Hotel compliment slip to put on your dashboard so you don't get a parking ticket as it's mostly residents parking around there.

Great location. Very nice staff, very helpful. The daily food packages were reasonably priced and good food every day. Location is great- easy to walk in heraklion, and central to busses and tours.

The room was nice, spacious, we didn't have ocean views. Food & drink in the restaurant were really nice and the waitress gave us excellent service. We had paid for breakfast for 2 nights but unfortunately didn't get to have it because breakfast only opened at 7.30am (most other hotels are earlier) and both days we were on the road either on tour or going to the airport before we could eat breakfast and not getting in until late so we had to buy it. Also there was no milk with the tea/coffee making facilities in the room (as is the practice at all hotels we have stayed at) and we had to call and ask for some for early morning coffee before our departure on the 2nd day. On the first day we couldn't have coffee as we don't drink it black and by the time we realised there was no milk, there was no time to get it from reception before we had to leave.||At checkin, it took time for reception staff to find our booking. We felt that reception staff were not very helpful. The day before checkout, we enquired about our transfer to the airport (with an external company) and asked the reception staffer if he would please phone the company (we had their number) and speak to them in Greek for us to confirm our transfer and our pickup time. (Other hotel reception staff at other hotels had been only too happy to help with such things especially with a language barrier). The reception staff member refused to make the call for us and told us to call them ourselves from our room. A disappointing customer service that we DID get from other hotels. Would we stay here again? Probably not.

Atrion Hotel has an excellent breakfast that had a variety of delicious offerings. We arrived via a ferry and walked to the hotel which was convenient. Interesting location close to a little park and great dining. Comfortable beds, very dark room and quiet.