Atrion Hotel

we stayed at this hotel for three nights. To start, I found the breakfast hours to be rather late, beginning at 7:30 AM. Considering it’s a large island, anyone wanting to make the most of the day can’t start their outings before 8 AM. On our first breakfast day, everything went well. However, on the second day, a front desk staff member named Mary Chalday approached me, telling me that my attire was inappropriate. I was wearing a short dress with my swimsuit underneath, which was slightly visible. According to her, this was against the hotel rules, though I hadn’t seen any dress code posted, and no one mentioned anything to me the previous day (and I was dressing EXACTLY THE SAME). While this may be a hotel policy, it felt more like her personal opinion. Coming from America, I didn’t expect people here in Europe to be so old-fashioned. It seems she’s simply not accustomed to seeing bare legs. I feel discriminated against. Such a nice day to start a vacation day.

*No Parking* **“The hotel is in good condition and has a great location, and it is possible to walk to some places. However, it lacks parking, and the island’s public transportation is not very reliable. There is also no Uber service available. Every night, we spent hours trying to find a parking spot on the street, which is full of abandoned cars, or paying for public parking at €10 or more per night. The hotel does nothing to take responsibility or help with this situation. Additionally, they seem to have a designated taxi driver—a man in a Mercedes who shows up every day and seems very friendly with the front desk staff. This dynamic gave me a bad impression, so I didn’t bother asking for a taxi. If you plan to visit Crete, I highly recommend renting a car—it’s essential for enjoying your vacation on the island. Make sure to find a hotel that offers parking. Don’t make the mistake I did of staying in the city center, where abandoned cars crowd every corner. Do not stay here—follow my advice.”**

One of the best hotels I have ever stayed at, while travelling business! Very nice, at the best location in|Heraklion city center, relaxing and quiet, clean, excellent service from the personnel, amazing breakfast with huge variety and good quality !|Overall definitely one of the best, matching the famous chains and brands in terms of service and quality, at the same time probably at a greater value than anything else !|Will stay there without a second thought, highly recommended!

Our stay was excellent. We hosted several friends in the same hotel, who were completely satisfied.|Τhe cleanliness of the rooms, the kindness of the staff in our every request was excellent.|The reception staff had perfect behavior and immediacy in serving us.|The breakfast was very good, delicious with a wide variety of options for each person.|The hotel is located in an excellent location in the center of the city, close to the sea and also directly to the center of Heraklion.|Τhank you very much

Positive: The location was perfect. The staff was very helpful and went out of their way to make recommendations. Our fridge freezer did not work and we noticed ants in the room. Negative: Parking was a real challenge!

We had a highly unpleasant experience, we had a confirmed reservation but we had to pay a second room on the spot as it was very late. Two weeks later still no explanation why the confirmed and also pre paid room has not been given to us and no refund. I do not recommend

Little gem of a hotel, very friendly staff and excellent customer service. Rooms are clean and comfortable but a bit on the smaller side, common for a city hotel. Located just a few minutes walk from a main shopping and restaurant area and near to the harbour. We took a day excursion to Santorini leaving at 7am and the hotel provided a packed breakfast which was much appreciated on the early morning ferry.|Will definitely return if we stay in Heraklion again.

Loved our stay! Rooms were clean, staff was friendly, and breakfast was delicious. Great location too.