dror shlomi
Google
Severe Warning: Avoid Booking Rooms at This Hotel - Dangerous and Disappointing Experience!
I booked two rooms at this hotel - a double room and a triple room. The experience was so terrible that I feel obligated to warn other travelers.
The Double Room: Very basic and outdated. Located on the ground floor with a window directly facing the street, creating a sense of lack of privacy and security.
The Triple Room: An absolute nightmare from the moment we entered. The staff provided a damaged power cable that caused a severe electrical short, burned the cable itself, and caused a power outage in the hotel. A serious safety hazard!
The problems continued to emerge:
• The windows in the room could not be opened, preventing any ventilation.
• The only window that could be partially opened completely fell apart.
• The room was not thoroughly cleaned, unlike the double room which was at least slightly tidied.
• A broken window at floor level posed a real danger to my daughters.
Staff Conduct: Although the personal service was polite, the response to problems was shocking. The staff shirked responsibility, claiming they couldn’t replace cables, fix windows, or provide an alternative room. Their attitude was essentially “deal with what you have.”
The feeling was more like being in a prison than a hotel. In all my years of traveling, including in Romania and other countries, I have never encountered such a terrible and dangerous hotel room.
Important to Note: The area where the hotel is located is excellent and completely safe in all respects, but this does not compensate for the terrible rooms.
Unequivocal Recommendation: Absolutely avoid booking rooms on the ground floor of this hotel, and under no circumstances book the Triple room. It could compromise your safety and ruin your vacation.
