Atura Adelaide Airport

Had booked a room in advance, told them I would be checking in late due to being out for a family event, they said this was fine. Unfortunately I get there around 3am and my bank is undergoing maintenance until 5am. Unable to transfer money to pay, I offered a cheque, ID, personal information, belongings, credit card information, etc. I explain the banking issue and showed him proof via the bank app. The night employee, claims he doesn’t care and that if I don’t pay he can’t give me a room. Tough but understandable, I ask to stay in the lobby until the bank maintenance is done, at which point less than two hours until I can pay. (it’s raining, windy and cold outside) he says that’s not an option and states if I try to remain he will request police to remove me from the premises. A pretty extreme reaction I think, at this point i have one last resort, call a friend or relative and interrupt their sleep so they can pay for my room until I can pay them back. Extremely embarrassing and humiliating. While I’m doing this the police arrive, yay. They see I’m taking steps to resolve this and leave, the employee is then rude to my relative as they pay over the phone (being treated like crap was bad, but this part really was the worst). I’m then finally allowed a set of room keys, no instructions on which floor I’m on or anything, yay x2. Overall I’d rather the police have given me a cell, would have at least been cheaper.

Who would've thought Adelaide airport would have a hotel in terminal- wake up Brisbane airport! This hotel is functional- the bare concrete walls and ceilings, MDF furniture shelves bolted to the walls and lead pipe curtain rails are not to my taste. The bed was comfortable and shower was hot and powerful - that's what matters. Perfectly fine for an overnight stay for early morning flight

The convenience of the hotel to the airport is the only reason you’d stay here. We stayed in a snuggy room. “Snuggy” is a euphemism for an expensive cupboard. The bed takes up the entire room. There was no kettle in the room which was very disappointing for a $250 room. Even budget hotels supply a $12 Tiffany Kettle and a tea bag. Given you stay here to catch an early flight there isn’t even a paid coffee machine in the lobby. There was no tv either. Check in is done via a machine. On checkout the staff member asked if we’d taken anything from the mini bar - which was amusing as there wasn’t a fridge in the room.

First time here for us as we had an early flight out to port Lincoln and we are tired of having to get up extra early to get here. So we chose to stay the night before. Good bar with a decent range of drinks, had bar snacks which were fine and the room we booked was a runway room on level 6. Room was excellent, bed and pillows fantastic, service very friendly, good sized bathroom. We will definitely be doing this again. Also very quiet and a good nights sleep guaranteed!

There's no hotel closer to Adelaide Airport - it's physically connected to the terminal.||We stayed here overnight because we were on a 6am flight the next morning. It's pretty much what you expect from an airport hotel: it's perfectly functional, nothing's wrong with it, but it's not especially memorable. You stay here because you want the convenience of being in a hotel which is at the airport.||The bed was comfortable and the room (an "Atura King") was pretty spacious. You do hear planes taking off, so the noise insulation isn't perfect, but it wasn't loud enough to wake me up once I was asleep.

The lasting memory will be that had I known what I experienced I would not have booked it. I booked it for convenience to the airport. However, its far better to book in Adelaide somwhere and pay a cab fare to the airport. The room had no tv or coffee making facilities or fridge. Overall, poor value and will never stay there again.

Stayed here on the 15th oct.Meals in the hanger bar were amazing. Be very careful with stocked bar fridge as ours wasnt. We consumed only the free tea and coffee and was charged $5.50 it may be their little way of making extra money for nothing. Checked our c/card and was already taken out.

The only thing that is good is its location at the airport. Stayed at 317 on Friday 3rd Oct for 1 night. Staffs need LOTS more trainings or hire the people that actually love what they are doing. Had to do our own check in by the machine which was fine. But bathroom was smelly from the drain. Need to check those. My daughter said the bathroom smells like fart (excuse my language). Ordered dinner at the Bar and the guy who took the ordered was quite rush and a bit rude. Other places had closed so we had no option. Once we got our food, we moved to the restaurant where the breakfast was, the lady that was working there was lovely (hire more of her!). Food was ok. Nothing impressive. Checking out the next day, there’s a guy on the reception, same deal quite rude! Saw me and just sent me over to the machine. I said, no, because I have to pay for my dinner last night and I’d like a copy of an invoice. The expression, the tone, the attitude were unbelievable. We wont be coming back. Worst hospitality we’ve experienced. They said the front people is the face of the hotel. They forgot that part!