Alexander BERKENPAS
Google
Generally an ok spot, i used to stay here while in town though not anymore. Apparently city regulation ruins lots of places. No open terrace, employees were rude not letting me use the stove in the morning because it was only for breakfast, staff member kept leaving the stove on to watch the front, i guess the kitchen is closed during the morning? Either way theres no reason to not let someone use the stove for coffee especially when the coffee they provide is garbage. Employees commented on how i snelt like weed which is a big no...im not sure why a customer complaining about weed smell is something that needs to be mentioned at all and culturally the politic around this shouldnt allow a complaining customers rights to supercede mine. Someone needs to examine the wiring for the bed light set ups as there is no way they are aafe and to code, not wheel chair accessible. Like i said i was fine staying here before but the staff clearly didnt want me here and i definitely felt that energy. I am biligual found the staffs conversations about guests with various levels of french speaking rude and inappropriate for anyone looking to learn and use french more. It wasnt being denied the reasonable request, it was being denied with the absence of reason which was truly insulting, being ignored and talked over like i wasnt present and then the content of what they assumed i didnt understand was completely not ok for any customer service based business i am the gift to them not the otherway around. I also resent after posting this not more then two seconds after the owner came directly to me, stared unblinking "Merci pour ton Commentaire" clearly we read and resented my comment. Respect is respect man, this place wasnt showing it...im not going to shit on everything else little but respect was not shown. It sucks, ive stayed here many times before and was wanting yo remain a loyal customet but after that i cant give these people my money, i am shown more respect from Homeless shelters. Regardless me using a sole burner, which was being left unattended at the time, on, for a moka pot doesnt require a 3 staff member meeting a committee and a warning this would be the only time they could allow such a thing...just a really cringy moment...not necessarily not Montréalais man