Auberge Knowlton

We stayed at the Auberge Knowlton in early November and thoroughly enjoyed our stay in this quaint hotel. We arrived after 5 pm and made our way upstairs (the hotel is above the Le Relais restaurant and a boutique) to find a welcome letter together with our room key. As we entered our Junior Suite, there was a charming living room with sofa, TV, small fridge and wardrobe. The washroom had everything we needed and the bedroom was down a small hallway. The queen size bed was very comfortable. Coffee is readily available in a central area. We had no issues walking the 20 feet to the lovely dining/games/sitting room to make a coffee or two. The hotel is centrally located with loads of choices for cafes, book stores, restaurants. If you’re a fan of Louise Penny’s books, Café Three Pines and Brome Lake Books is right around the corner. But, don’t just go there, this is a lovely community worthy of a stroll or two.

The Auberge has a lot of potential. It has old world charm, it’s comfortable and clean. ||However the service is lacking. We had minimum interaction with one employee and it was very cold. This was when we arrived, around noon, and we were sent away because it was too early. It was, but there are different ways to address customers who arrive with a smile asking, not demanding, if the room was ready. ||We returned at 5 and found an envelope in reception with our key. And we left at 9:00am and left the keys in a jar. ||Not what we expected for a hotel at this price range.

This an old historical building so our room reflected the age. We did not get room service and our room was not serviced on our two day stay so I can't really comment. The associated restaurent served very good food with efficient service albeit very casual. Location is dead centre of the little town of Knowlton.

Small room.|Uncomfortable bed.|Steep stairs.|Self check-in.|No breakfast available on site. Le Relais is only open for lunch and dinner.|On the whole, it was hard to get breakfast before 0900 unless one drove to Tim Horton's.|Convenient location for Louise Penny fans.

Step into history - actually, climb a steep flight of stairs or two. This historic building brings history to life although the rooms have been renovated. We never actually met an employee while we were there, just picked up our keys from the front desk and left them there when we left. Parking in the rear and the attached restaurant is fantastic. We enjoyed sitting on the balcony in the evening.

Gabriel, the owner, is extremely nice and attentive, we came at 6pm on Saturday night, there was no availability anywhere within 30 miles radius, he came from home to give us a room. The restaurant was very good as well.

Came to town for a wedding this weekend. The two women running the reception desk and cleaning were a huge help especially as we took up a lot of space and time for pre wedding photos/as we got ready. Room was comfortable and had everything I needed. I left before I could say thank you for your kind compliments and checking in with me to see if I needed anything. Would stay again

We chose this auberge for the location which was quaint and beautiful. Firstly, we arrived 30 minutes before the room was ready, walked up the multiple stair cases with our suitcases and no one was in reception. Finally someone came, and we were not allowed to leave our suitcases with them for those 30 minutes. The manager did not bother to show us where the room was (please note that this is an old building with multiple levels and stairs and a restaurant) We then had to bring back down the suitcases again to the car. We then went to our event, and coming back at around 11pm. Not knowing where the room was, only the general directly, we brought back the suitcases up stairs. No doors were labeled at all, so we took the door we assumed was correct and ended up being locked in a fire escape unable to get out. We then proceeded to pound on what we thought was the restaurant door because it was impossible to go back down the stairs due to all the beer cases and barrels blocking the exit. Someone who was closing up the restaurant heard us and let us out and guided us to our room. We were very fortunately not to have been trapped in an area that was meant to be an emergency escape. The next morning at 9am there was no one at the reception to assist us. We wrote to the auberge multiple times with no response about our incident. The staff member was entirely unhelpful.

Lovely stay at this very quaint hotel on the main street in Knowlton - lots of shops and places to eat. Also and IGA nearby - lots of green space with a park right next to it and the marina a few minutes walk. Very quiet location and friendly staff. Hotel has lots of amenities such as a very good restaurant on site, a large balcony to sit for a coffee and a shared breakfast nook. Rooms are clean, bright and well laid out. Highly recommend.