Ali A.
Google
The most frustrating part of this Christmas Eve dinner was that it was sold as a high‑quality, special occasion experience and delivered what was easily the worst meal and overall dining experience at this price point in Cape Town.
Overall experience
- This was meant to be a festive, five‑course Christmas Eve menu, but it turned into a more than three and a half hour ordeal for food that ranged from mediocre to inedible.
- The only reason we stayed until the end was because everything, including the mandatory gratuity of 12,5%, had been paid upfront, leaving us effectively trapped at the table.
Food and menu
- The menu was a mess: courses felt inconsistent and poorly thought through, with dishes that did not belong together and no coherent progression. Shocking from a self proclaimed well-trained chef who allegedly has worked in Michelin star restaurants.
- Quality was embarrassingly poor for the price, with several dishes that would have been disappointing even in a cheap, casual spot, let alone a restaurant claiming this level of refinement.
- The menu description and the plates were not consistent. Some items were missing and when asked they were brought on later in a bowl (I thought this was a joke seeing what was being served - see photos).
- Total price: +\- 4608 R/ 235€ for two people without wine pairing (ordered our own bottle).
Timing and service flow
- A five‑course menu should not take over three hours to limp to the finish line; the pacing was chaotic, with long, unexplained gaps between courses that killed any sense of occasion. It took them twenty minutes to even pass by our table.
- Wine menu was great but the sommelier could not bring the wine types we liked and kept on trying different styles which we repetitively explained that we did not like until a relatively cheaper house wine was proposed which we didn’t even consider in the first place (note: we had indicated that we were hesitating between two bottles).
- By the time later courses arrived, any anticipation had been replaced by boredom and frustration, which is the last thing anyone wants on Christmas Eve.
Pricing and value
- For the price being charged, this restaurant positions itself as a high‑end, special‑occasion venue, but the reality fell miles short of that promise. Now I understand why we had to pay everything up front…
- Between the lacklustre food, incoherent menu, extra charges, wrong items on our bill, and glacial pacing, the value for money was so poor that it felt less like dining out and more like being taken advantage of. Again, the only reason we stayed at this place is because we paid for it up front. Otherwise we would’ve walked out after the first dish!
Staff and safety concerns
- The one saving grace was the staff: the front‑of‑house team were genuinely lovely and did their best, but they were clearly let down by the kitchen and management.
- Most concerningly and to top this horrendous night off, one of us ended up with food poisoning afterwards, which is completely unacceptable in any restaurant.
If you are considering this place for a special occasion or festive menu, look elsewhere and run away; at this quality and price point, there are many restaurants in Cape Town that actually deliver the experience they promise.
You can also see from the previous reviewer who was there that evening this experience was shared by everyone in the room that night.