Augarten Art Hotel

I loved this hotel! It was one of the best I have stayed in for a long time. I visited in August for a conference being held at the University. ||The staff were delightful - incredibly warm, friendly and helpful. The whole place had a very personal feel. My room was very comfortable and well designed, with a balcony protected by a grille which allowed one to sit outside and feel the sunshine but not get too hot (it was VERY hot!) or sunburned. It also made it possible to work outside on a laptop which is often difficult. ||There is a small gym, pool and spa (sauna/steam room) downstairs, and it's also possible to book rooftop yoga classes. I tried this one evening and what a lovely experience is was: yoga with views over the city and a glass of wine to finish :)||It's an easy walk into town, just 10 mins. There is also a great restaurant just behind the hotel which is very convenient if you are working and don't have a lot of time to go out. And the breakfasts in the hotel are delicious, great quality and lots of choice.||The only thing I can think of as an improvement would be possibly to have foam pillows as well as feather (this is personal preference as I am not a fan of a feather pillow!) and all the dratted summer mosquitoes - which are annoying but not the hotel's fault. ||All in all, a great place to stay!

I had the most wonderful stay at this hotel! From the moment we arrived, the staff went above and beyond to make us feel welcome. They were incredibly friendly and helpful, especially when assisting us with our two heavy suitcases, carrying them all the way from the lobby to our room in a separate building. Speaking of the room, it was absolutely spacious and had everything we could possibly need. The added bonus was the balcony, which made the stay even more enjoyable. Every detail was thoughtfully arranged, making it feel like a home away from home. One highlight of our stay was the amazing chocolates left on the bedside table. They were so delicious that I asked the reception lady where I could buy them. To my surprise, instead of just telling me, she generously gave me more of those delightful chocolates! Such a thoughtful and sweet gesture. Even at checkout, the staff went above and beyond. We couldn’t get a taxi, and the kind and pretty lady at reception helped us call one promptly, ensuring we had a smooth departure. Overall, the exceptional service, attention to detail, and friendly staff made this one of the best hotel experiences I’ve ever had. I would highly recommend this place to anyone looking for a warm and welcoming stay. Thank you for making our visit so memorable!

This hotel has i) the friendliest reception staff, ii) the smoothest check-in, iii) the by far nicest designed rooms (yes, form follows function here), iv) the best beds - I slept 13 hours like a baby, v) a superbly quiet location, vi) everything in pristine condition, vii) a perfectly relialbe WLAN and I could go on and on and on. Just top notch from every angle. Facilities are 24/7 - pool and bar - so you don't get squeezed into any schedule (needless to say that no one takes a swim at 3am but just knowing that you could is a luxury). The art all over the hotel and in the room is breathtaking. Just pure perfection. Besides the hardward, I also firmly believe that management is treating their staff with respect and gives them room to develop themselves. You feel that immediately. Everyone is friendly and helpful. Having your own peopl and treating them very well pays out, no doubt about that. Cannot wait to get back. Loved it.

Beautiful rooms, if a touch soviet-esque feeling from the outside. Pool, Sauna, Steam and Fitness is open 24/7. Just ask for Steam at the front desk, apparently.

I really enjoyed my solo one night stay. The clean and minimalistic aesthetic really lets the art aspect of the hotel to shine through, elevating the whole experience. Room had everything, I appreciated the attention to little details. Great additional facilities, loved both the pool and the gym, and the recently renovated beautiful sauna area was the cherry on top. Breakfast was varied and delicious. The team is great, casual but professional approach, special thanks to Julia who answered my questions about the city.

It was very nice experience to tried this hotel which is in quite area that’s u can sleep with gorgeous people staff crew the can speak deferent languages 💪

The hotel is nothing as advertised. Bad pillows. The electric blinds did not work. No tea cups… very disappointing experience!

We had a great stay at the Augarten Hotel. At first we were nervous from seeing the outside of the building (looked a bit old) but once we checked into the room we were very happy. The room was a spacious apartment which was convenient since we were travelling with our baby. The door to your room is from the outside which we had no issues with as we had great weather the whole week. We had some rain but it did not cause any issues. The staff were super friendly and helpful always during our stay and when our room was cleaned they did a great job replenishing. I think they noticed we had our baby and left us a couple extra towels which was so appreciated! We had breakfast a few times at the hotel and it was great with many options, lots of cold cuts, pastries and fresh cooked eggs to your liking. We also appreciated the hotel bar/cafe that was open 24/7. We were about a 12-15 minute walk from the city center which was very convenient as well. It was nice to stay a bit outside of the busy touristy areas and walking back to our hotel we had no issues, it was safe.

I can't rave enough about the wonderful staff at this hotel!! We got an email before our stay informing us that there was going to be a Marathon taking place in the morning after our Saturday night stay. Our hotel, which was very close to the Old Town, would be off limits to vehicles until 4:00 p.m. We were only going to be there the one night, and would need to get on the road long before that time. The email said that the normal check-out time would be extended until then. But we were worried. We don't travel light, and had no idea where we'd park, since the garage wouldn't be a viable option. We imagined ourselves playing leapfrog with our luggage through the streets of Graz. That didn't happen. Instead, when we checked in we were told that we could park in the garage, or they would park it for us outside of the Marathon zone and retrieve it when we were ready to leave the next day. And to make up for the inconvenience, they comped the breakfast buffet for the next morning, which was excellent. Our room was wonderful - spacious and modern, as was the rest of the hotel. Everyone at the desk was so genuinely friendly and helpful. The location of the hotel was only a stone's throw from the Old Town. The next morning one of the staff carried all our luggage to our car, which was parked a few blocks away in an outside space. And before we left, the young woman at the desk got me a cup of coffee to go! Augartenhotel is definitely as good as it gets!