Phleep1954
Google
This is a huge sprawling hotel with good views over the Mediterranean, but it is hard to see how it deserves a 5 star rating - perhaps its sheer size makes it qualify. It is owned by the Algerian government and is a text book example of why the state should never believe itself capable of running a private business, especially not hotels. ||It boasts 4 restaurants but it is impossible to get food in between lunch time to 7pm. There’s no snack bar,unless a slice of cake from the coffee shop will satisfy you. We dined in the Daqdaq restaurant, and found the food revolting, reminding us of school dinners. Breakfast not much better - slabs of processed meat, tinned fruit, lukewarm warm scrambled eggs and suspicious looking sausage. Real 5 star hotels serve appetising food and make sure the guests don’t starve.||The rooms are capacious but stained. The WiFi is unreliable and frequently “drops”. The TV is a throwback from the late 1970s, with a very limited number of channels and a control system that reminds the older visitor from the UK of Ceefax. There are no USB ports the bedrooms.||Astonishingly, there is no Guest Information outlining the hotels services, so no way of knowing where the restaurants are or what time they’re open. If you want laundry done, there’s no information about how to organise it. No information about where the pool is, the gym is or any hotel service that would make it easy for guests to make the best use of their stay.||The listless, aimless staff would be transformed if they were trained or properly led but I don’t see them benefitting from either under state management ||This hotel needs privatising as soon as possible before it becomes a national joke. It is nowhere close to its pretended 5 star rating.
