piotr bartosiewicz
Google
Terrible experience, bad service and they even tried to scam us!
We arrived at the restaurant five minutes early for our reservation, only to end up waiting nearly 20 minutes to be seated. During that time, multiple groups, some larger, some smaller, and all arriving after us, were seated ahead of us. When we were finally taken to our table, it was tucked away in a distant corner, far from the entrance, and wasn’t even fully set. There were no serviettes, which every other table had, and the overall presentation felt like an afterthought.
The issues didn’t stop there. We waited 30 minutes before anyone took our order, with nothing on the table but plain bread - no butter, no oil, nothing to accompany it. No one poured our water, while tables around us received noticeably more attentive service. We had to ask for serviettes five times, and after being repeatedly ignored, I ended up grabbing them myself from an empty nearby table.
Service was almost nonexistent. Staff only approached our table to take the order and clear the dishes, not once to check on us, clear empty glasses, or ask if we wanted more drinks. I had to flag someone down four times just to order another drink, and then remind them three more times before it finally arrived—after our mains were served.
As for the food, it was decent, but unremarkable, and the portion sizes were tiny, especially by Italian standards. The biggest insult came at the end: the bill included three bottles of water (we had two) and six espresso martinis (we received two). It felt like they were charging for the drinks they forgot to bring. That added up to over €80 of incorrect charges so be sure to double-check your receipt.
To make matters worse, a 15% service charge was automatically included, which is laughable considering the lack of basic hospitality. Throughout the evening, not once did a server check in voluntarily. It felt like unless you’re a celebrity (which the owner clearly cares more about, judging by the framed photos), you’re just another inconvenience.
This place is all hype and zero hospitality. If you’re not famous, don’t expect to be treated like a guest expect to be ignored. I won’t be coming back, and I wouldn’t recommend it to anyone who values decent service and honesty as attempting to overcharge at such an establishment is truly baffling.