Dawn L.
Google
The Aurora Dreams package was well organised and offered good value, especially for first-time aurora seekers. The accommodation upgrade to The Explorer Hotel was worth it — the room was comfortable, spacious, and provided a much-needed place to rest between late nights.
Pick-up and transfers were punctual, and the rides were smooth and comfortable. The mini bus/van was warm and well maintained, with hot water and biscuits provided, which was very welcome given the cold conditions.
Cold-weather gear supplied — including Canadian goose down jackets, boots, and gloves — was clean, well-fitting, and effective, allowing us to stay outdoors for extended periods despite the harsh, windy cold while waiting for the aurora.
Mei-Jie and her team were very knowledgeable and clearly knew every nook and corner of the area. In particular, Driver/Guide Tony went the extra mile by bringing us to several different viewing locations each night to maximise our chances of seeing the aurora, and he also took excellent photos of us using his professional camera, which was a thoughtful and much-appreciated touch.
Overall, the guides were professional, patient, and supportive, with clear instructions throughout the sessions. A reliable and thoughtfully run tour that is highly suitable for travellers visiting Yellowknife specifically for aurora viewing.