Durga B.
Yelp
This guy should be reported to the Better Business Bureau! He's a dishonest crook. I phoned to ask how much he charges to replace boot heels. $20 fair enough. When I picked up my boots he charged $29...ok, I didn't argue. I wore the boots twice, just to work, not out dancing or hiking, and noticed the heels wearing down. 3 months later they fell off. I took my boots to him yesterday, and he said it wasn't his work, he doesn't use that rubber to replace heels (btw, what he put on my boots did not match the original heels, and caused the boots to feel a little strange). He also said he wouldn't charge $29, but only $25 (another lie), I said I wasn't lying and got angrier than I've been in a long time. He refused to acknowledge that he put those heels on (a total lie!) and said he'd replace them for $15. I said maybe small claims court, he said he's not afraid he's been there before (gee, I wonder why). Maybe he does a good job sometimes, but he's a cheat and a liar and I am going to take further action. Also he glued a shoe in the past, and charged me $7. It quickly came unglued, and he charged me $10 to fix it. Said he was in a good mood for the $7 charge. TAKE YOUR BUSINESS ELSEWHERE!