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DISHONEST, INSINCERE & FRAUDS. DO NOT GO HERE!!!! Read my experience.
I got a sound system installed. Let’s just say I did not pay little money for this to be done. Everything was great, until 2 years later, the sub was cutting out. I gave them a call and they said to bring it in, that everything was under warranty so it would be taken care of. I took in my car a total of 5 times, with them taking my whole work day to “work” on my car. (They would leave my car running, which I raised to their attention) At first, they switched out the sub and then eventually the amp. The fourth visit I went in with the intention of replacing my amp, as “that was the problem” but said I would need to pay $1700. (UM, WHY DID YOU SAY EVERYTHING WAS UNDER WARRANTY?) I left and said I would need to think about it. (I obviously wanted to get a second opinion.)
Second option: Took a glance at their work and said, “Do not go back there. They did a really bad job and even left wires exposed, which could cause a fire, and by the looks of their work, may even be trying to play you. Get your amp back, as it may be working perfectly.”
They contacted me several weeks later to take out their replacement amp, as another customer “needed” it. My boyfriend took it in, they immediately asked if I was going to buy the new amp, my boyfriend said, “not as this time”. The owner, (Paul) walked to the back and not even 2 mins later, he came back to the front and said, “I just spoke with the technician. She has a 5 channel amp, only one of the channels aren’t working, so if we only connect the 4, it won’t cut out anymore- just won’t be as loud. We can do this for $150”. My boyfriend called me and I told him, just do it, annoyed. But then immediately I called him back and said, no. Tell them to put it in as it was, because why didn’t they propose this in the first place? Instead of just the $1700 replacement amp. My boyfriend received my car, but they told him, “it’s still going to cut out”. He said that was fine and drove home. He mentioned to his dad what was going on. Apparently his dad used to install sound systems and asked him if he could take a look. (If only I had known)
1) One wire to my sub was disconnected. 🚩
2) My amp was OFF. 🚩
3) The sound level was turned all the way down on the amp. 🚩
His father so kindly adjusted everything accordingly, and my system has been working fine (no cutting out) for 3 weeks now. I’m furious and in disbelief that this so called family man would try to take advantage of me. He saw a young girl, with a nice car and was looking for easy money. Luckily, I didn’t fall for it.. now if you’ve read this and are still debating to go here. DO NOT. I WISH I HAD LISTENED TO THESE 1 STAR REVIEWS BEFORE GOING HERE. The “good” reviews are obviously NOT REAL.
