Avalanche Ranch

We have been coming here for years. 2008 was our first visit when our children were young. We have stayed in the ranch house as well as various other cabins throughout the years. We have always loved our stay here until this past weekend. We stayed in Western Ho and we could not have been more disappointed. Everything was so worn down. It's as if no one has been maintaining this cabin. The floor is in horrible condition. The wood's finish is completely gone and boards are actually warping with sharp edges sticking up. There was black mold in one corner of the bathroom and the bathroom wall's wooden panels desperately need replacing. They are missing all their finish from the moisture of the bathroom. Also, the bedrooms both smelled like mildew. The lodge now has an ice machine that also leaks water all over the carpet and even though the ping pong table is still there, the paddles desperately need replacing as they do not have any more rubber surface left on them. It's all been torn off and the wood is exposed. LOVE this place and find it so so sad to see it like this! On top of all of this the sprinkling system was watering 2 out of the 3 mornings when we were trying to leave the cabin. It was 9 am as well. It's not like we were trying to leave super early. We just can't understand why you couldn't water earlier in the morning before most people are out and about. Some of these complaints might seem petty but make a BIG difference to people staying and trying to enjoy the ranch.

This place is phenomenal. The cabins are awesome. Weve stayed in the sunflower and the bird house. The hot springs pools are great. I only wish they would have more pools. Theres only 1 pool that is really really hot, which is of course very popular, and it can get crowded and quite loud with people talking, making it very hard to relax. So i wish they would add more pools with the really hot temp, or just make all 3 pools that temp. But if you can manage to go at a time when there is nobody else at the pools, this place is magical.

Had a chance to stay four nights in June for a family reunion. The hot springs were amazing, tiered tubs with different temps and a cold plunge (wish it was deeper, but still great). Stayed in the Hilltop tiny house and loved it. Peaceful, cozy, and had everything I needed. I did end up eating at the other cabins in our group for the most part as they had full kitchens. The whole place is great for families. My nieces and nephews had a blast, and there’s plenty to do nearby; i.e. hiking, good food in Carbondale and Redstone, we even took a dip at Paonia State Park. All around, just a great place to unplug and enjoy time with people you care about.

Love this place! It was mother's day weekend so there were more kids than I have ever encountered, but we made a spot on a small lawn and had an amazing afternoon. Staff are friendly and hospitable. Cabin was clean and comfortable 👌

Recently moved to the Denver area from SC. This was our first trip into the mountains and it was amazing. The location is incredible. The team running the place was so welcoming and provided great advice. 10/10 we loved it and will definitely go back.

It would have been nice to enjoy the hot springs without so many people crowding the pools. Maybe there should be a limit on day passes so that the guests that pay for a cabin can enjoy the springs quietly.

Lovely place for a few nights getaway! The area is gorgeous and quiet, and the hot springs are outstanding. Clean, easy to get to, very relaxing. The cabins themselves are ok. They are clean but there is no microwave, no cell phone reception, and no wifi except in the lodge and even then, the wifi is really spotty. It's nice to have a full size refrigerator in the cabin, but the shower is so small and water goes absolutely everywhere.

This is a very cute ranch with a lot of privacy. Minimal amenities so come prepared with water, food, etc. we spent the weekend here while skiing Aspen and it was nice to get back to. Definitely a drive to the hill each day but worth it to save money and have a remote get away from the bigger city. Make sure to book in advanced because it fills up!

Friend/romantic weekend getaway! It's fun to meet a group of friends somewhere amazing but even more amazing when we can have our own cabin! Most cabins have a small kitchen you can cook your own food, just read the descriptions closely. Avalanche Ranch has cabins for big groups and small groups, kid friendly and pet friendly! The walk to their hot springs is a short one and there are four different pools/tubs to choose from! The people who work there are friendly and the views spectacular! The closest city is Carbondale and we enjoyed eating there a couple times. I highly recommend this special place, especially during the winter! We can't wait to schedule for the summer!

Seeking a little "treat yo'self" post hike relaxing, my hiking companion and I made our way to Avalanche Ranch to indulge in a little soak and self-care. There's so much to love about Avalanche Ranch: 1) Views on views! The 3 hot springs are situated to make great use of the landscape and offer some epic views of Mount Sopris. I chose to stay in the hotter 2 pools during my visit, and it was delightful. 2) They offer a limited number of soak passes per day; which means you get a really relaxing intimate experience. 3) If you're in the mood for a little pampering, they do offer massages! Totally work the indulgence. The therapist takes the time to get to know your specific body needs and helps work out all the knots and kinks. 4) They offer up a variety of accommodations on-site for those that are seeking more of a retreat type experience. Apparently, we booked our massage and soak the same day as AppleFest. While that could be a lovely experience full of pot luck goodies and folk music, it was a bit frustrating to not have been told in advance. Parking was pretty full upon arrival, and it was packed when we left. Oof. Just not prepared for all that during this visit. All in all, Avalanche Ranch was a great way to loosen up some sore stiff muscles. I'd easily make my way back to indulge again. **Pro Tip: Feeling peckish? You can bring in your own food and drinks!

I must say, thanks to Sarah. An older review but was so well written, and I hope I remembered her name correctly. I was the "operations manager/maintenance do-it-all," for a very nice B & B in Curtis Park in Denver, for about 5 years. One pic from Sarah says it all --the top of that heater mounted at the bottom of the wall. If you won't replace something that obvious and disgusting, probably about $45 dollars new, you sure as hell ain't gonna chase down mice/critter access points, mis-fit doors, parking lot access, heat/plumbing problems, etc. Just a quick thought -- every one of those cabins needs a ceiling fan just to spread the heat around. And window screens. But wait, then they're not "rustic" anymore. Depends how you define rustic I suppose. This is a picture proof positive of: "somebody else can, and should, and promised, and never even scheduled it, and so here we are." Can you imagine what a black light inside those cabins would show? Don't think about it, you will wreck your dreams tonight. Dealing with the public nowadays (we quit 12 years ago) is a pain in the ass, because you have to allow so many more people in to make any $ at all. More people =more goofballs=more substance abusers=more nitwits. Alas, the "Great people"/"A-hole" per guest ratio keeps trending in a definite negative direction, and has for the last 10 years. Or more. Plus now, the regular old-time A-hole (dog shit on the lawn, piss in the pools, noisy music, let's see what isn't nailed down since this place is so damn expensive) is now even a bigger A-hole. Blame whomever, you know it's true. So kinda keeping the place up without losing the battle equals spending more and more money. Which sometimes you have to borrow, as we did. I very much doubt you will find a quiet solitary peaceful moment in those pools, particularly on the weekends. I take that back, maybe in the winter when it's 25 below. And no daily dog turd collection? On the entire grounds? Take one staff member all of 20 minutes. Once you catch up that is. And doing that might take 3 hours. And don't even think of supplying dog do bags unless guests ask. Provide dispensers with bags and young generation A-hole will clean it out 3 or 4 times a week guaranteed. Oldsters too actually. And all other generations now that I think about it. Our B and B got away without experiencing the majority of the above abuse because we had 8 high priced, stunning rooms including a restored 150 year old carriage house, high thread count, British carpeting, coffered ceilings, Ralph Lauren paints, etc. with no pets allowed. Or kids. Or pool. Or hot tub except for 3 months. Whence we recycled the leaky POS, never to return. 8 rooms, profit wise, wasn't enough in the end. Nation wide recessions were a monster, but still gotta keep the lights on and the place warmed up. Turn off the heat and it would take 2 days for the interior to really warm up. We had one month with 6 guests total. And we also messed up by having a real genuine chef come in to make custom breakfasts for the guests. All of those chefs, had, um...light fingers if I might state it delicately. Without exception. Poor maid thought her work was lousy, since she never "received" a tip. And the waste and disappearance of food? Damn. Let no friend of the chef ever suffer a single pang of hunger! Add water to the mix? Impossible. Just making sure the water and surrounding pools are clean and healthy. With that volume of people in and out? Ain't happening, unless you got a large fairly well paid and supervised crew. Throw in kids with toys and balloons and other celebratory bullshit, maintenance time goes up. Quick. Yet. If you truly deeply cared ... You would quickly refund, or offer other decent stuff for weather related cancellations. If you will absolutely NOT, that means that your finances are shot. You have that constant heavy nut, which WILL NOT let you delay or offer refunds because of weather. You want to generate to quick nasty reviews? Can't think of a better way. Oh, we tried the DVD thing also. Gave that stupid nice-ness up pronto: buying DVDs and watching them get stolen right and left. One guest took 60 movies "home" with them, claiming they would return them after they watched them. Fine. We charged their card $300. DVDs came back. Future policy: One DVD per night. Period. The end. So. I "weave" a bit, yet it is all true. The heyday of Hot Springs was about 30 years ago. Glenwood Springs? Yikes, just to be one among a thousand ... Iron Springs? Ehhh ... Strawberry Springs? I hiked up there with a buddy of mine back in the 60's, and there was nobody there. My friend owned a rundown mining type crapcan 100 year old house in downtown Aspen. Da good old days. Think New Mexico has some mostly unpopulated Hot Springs. A beautiful place, it's too bad it's not one of the United States of Merica. As I said, a truthful weave.

Horrible service, not accommodating at all. The women who answered the phone could use a lesson in customer service.

I had reserved a stay at avalanche ranch for what was supposed to be a special anniversary trip. Unfortunately, a severe snowstorm hit the area, making travel virtually impossible. When I contacted the establishment to discuss alternative arrangements due to the extreme weather conditions, I was met with a disappointing and unsympathetic response. Despite offering to reschedule my reservation for another day and even purchase an additional night, the staff member I spoke with displayed a complete lack of empathy. The response I received was "you should have been prepared for winter weather." I cannot control the weather and this isn't just a usual winter storm. As someone who values good customer service, I was deeply disappointed by the dismissive attitude and lack of understanding shown by the establishment. It's disheartening to see that they were unwilling to work with me under such exceptional circumstances, especially considering the significance of the occasion for which the reservation was made. In light of this experience, I feel compelled to share my disappointment with others considering Avalanche Ranch. While I understand that unforeseen circumstances can arise, the way in which they were handled in this instance leaves much to be desired. As a result, I am left with a sour impression and uncertain whether I would choose to return or recommend this establishment in the future.

Love this place definitely need to get a reservation early as I was able to get in on someone else's cancellation. Super quiet peaceful the scenery is amazing from the Hot Springs and just love the whole look of it. Not super crowded and all the pools are stunning. I need to go back and book a reservation to stay there that's how nice his place was. Super clean and staff is super friendly and love the gift shop

My husband and I were at Avalanche Ranch in late March and booked #14 which is called Route 66 at about $205 night. Our check in and parking went smoothly, although we did notice lots of dog poop around the property (a reminder to bring a flashlight for nighttime!). The cabin looked cute, like an old mining cabin, from the outside. The inside was somewhat quaint, but definitely not comfortable and the shower was something to avoid. We went to the hot springs, which were nice with a beautiful view, but crowded enough that we didn't feel comfortable getting in and out to try different temperatures. The night in the cabin was really awful. Neither one of us slept. It was a cold night and the wind and cold air seeped through cracks in the windows and around the door, which has a huge gap at the top. The heater worked, but not for the main area. It send lots of heat up to the loft, where the bed is, but that made it uncomfortably hot. We tried fans and opening the window upstairs, but to no avail. It was either freezing or boiling hot. The bed was uncomfortably lumpy and the futon on the main floor was also difficult to sit or sleep on. After a sleepless night, we decided we just couldn't do another night there (we had booked two nights). When I went to the front office to explain, the lady said that she would give us our money back if they could rebook it, but that was untrue, since they close for booking that close to the open date. All in all, I would recommend people go for the experience and view of the mountains, but skip the accommodations.

This place is a unique gem... so much to love! The hot springs are wonderful... they clean out the pools on Wednesdays, so best to soak mid/end week vs Mon/Tues. The mountain view is truly breathtaking (especially in the fall)! I recommend the cabins on the top row (cabins 1-7), they are the most spacious! The only reason I didn't give AR 5 stars was because I felt the cabins & lodge could be cleaner... I saw a few mice running around and there were cobwebs & dust in the cabins. Just seems like a good weekly cleaning would go a long way! Lastly- The place is dog-friendly... we brought our 2 pups & they were in heaven playing with the staff's dogs & other guests' furry companions.

What a wonderful hot springs experience we had. My daughter "found" this place and wanted to try it so we made reservations and came a few weeks later. We had no problems finding it. There is a small parking lot and we got a spot right away. Then we checked in with the office and they gave us a paper bracelet to identify we were paid visitors to the pools. We found several lounge chairs and put our towels on them. There are not alot of lounge chairs but we hardly sat in them, except to take a quickie rest and snack. We spent most of our time in the pools. There are three basic pools on three levels.........plus a little known barrel hot tub in a cabin above the highest pool. You get to that cabin via a small path outside the uppermost pool. (there is a small treehouse/platform near that cabin) It seems that the coolest pool is on the first level and has a cute waterfall entering it that you can swim/sit under. Most families and small kids were in that pool. The second pool up was the warmest and the uppermost one was in between. That was the one we spent most of our time at. From each pool you get a great view of the mountains and you can sit there all day and view the mts except you get too hot and need to take a break from the warmth. They do not sell food but you can bring your own food and drink (don't know about alcoholic beverages though) There is a "necessary" room (unisex toilet) within a few feet of the lowest pool and two dressing rooms available to shower and dress and store items in the cubbies. They only permit 15 people to use the pools during each day session. Thus reservations are very necessary to get a spot to use the pools. Those staying in the cabins on the premises get to use the pools whenever they want to, day or night. There are lodgings scattered throughout but its fun to see the odd lodgings and wagons. All throughout there are fun items to see such as the old claw foot bathtub and tin animals. Overall, Avalanche Ranch is a great place to spend some time relaxing in the hot tubs. Perhaps I'll stay there next time and stay in one of their cabins AND enjoy unlimited hot pools. Word of advice is that you really really have to make reservations way ahead to get the lodging you want, or even to secure a place in their day use of the hot pools. It will all be worth it. We totally had a great time.

Loved finding this quaint hot springs where you get to also see the ranch sheep, lamas, dogs and cats! What I love about this place is that it limits the amount of guests using the hot springs at one time. We could enjoy and relax without feeling crowded in. The views from the hot springs pools is spectacular, and the staff were super nice! Such a find!

Loved these hot springs! I made a reservation ahead of time knowing I would be in the area and it was a great visit!

Love the experience of cabins, amazing tubs and massage. Highly recommend. Thank you

The people who run Avalanche Ranch are wonderful, and the cabins are really nice. The waters, however, the real reason we came here, had a slimy, smelly consistency that we just couldn't get used to. Maybe we had been spoiled by the superior waters of Ouray. I always felt like I needed to take a shower after getting out of the hot pools. Also, and this is not the fault of the property owners, there was a solitary creepy guy in the pool, drinking wine out of a glass bottle at 8am, who kept his back turned toward us most of the time. We just left. There's green algae in the water, which may be the source of the slimy feel and the smell. Full points for the cabins, but I don't see us returning because of the pools.

Our first visit here, but we have visited nearly all the hot springs in Colorado. This one is one of our new favs and we will be back to stay in one of the wagons (they were all booked up four weeks out). These hot springs were quiet with a wide range of temperatures. Bathing suits are required. Pools and grounds were all very well kept, unlike other private hot springs that are old and run down. The staff members were incredibly friendly and we loved seeing all the old barns and barn animals that greeted us at the front. Such a quiet, well kept, and quaint place of solitude.

I'd been looking at this place (specifically the wagon rentals) for a couple years now and was super stoked to be out this way for Valentine's weekend. Although the cabins/wagons were all full I was happy to snag a reservation for the morning (9AM-1PM). The location was easy to find and I was elated to be greeted by a herd of sheep near the parking area (there was also a flock of chickens in the distance). Although we weren't allowed to pet them I was content to observe them in this serene environment. Check-in took place in the gift store which I greatly enjoyed perusing (lots of nice lotions, country knick-knacks, shirts, etc.). After reviewing/signing a brief waiver we were on our way. I recommend bringing your own towel/bathing suit to avoid the rental fees for those items though I appreciate that they are available. I also recommend bringing a water bottle (plastic only) to stay hydrated - no glass allowed. There were his/hers changing rooms with cubbys as well as a shower (ladies shower was out of order which made me sad). There was also a one person restroom which featured some nice rungs for hanging clothes as well as a ceiling heater. I actually ended up changing in here since the ladies changing area was completely full.. There were 4 different bodies of hot water to choose from (3 pools and 1 tub) though my favorite was a wooden tub located in a quaint wooden structure. It was a little more secluded and relaxed (there were half dozen children in the lower pools). I was pleasantly surprised to find that I was able to tolerate even the hottest pool they had (about 104 degrees). Typically I am not able to fully submerse myself in a conventional hot tub for more than a few moments. Overall we had a great time. I'd be curious to return and stay in a wagon as well as enjoy the hot springs in the evening.

Heaven on Earth! My husband and I stayed a day and a night while passing through the area in mid-September. I would definitely love to go back and stay for at least 3 days! We stayed in the Shepherd's Wagon and I had one of the best, coziest night's sleep I've had in a while. My husband said he was very comfortable and slept well too. (Snuggle city!) The hot springs were glorious and the hike we took was just breathtakingly beautiful. So glad we stopped here!

In my opinion, don't waste your money purchasing gift certificates here.  And don't expect a quiet  private hot springs experience to come with your 3 night minimum $600, or more, cabin rental fee.  They allow day use passes for visitors, and on two of the 5 weekends I've spent at Avalanche Ranch there were children's birthday parties being held at the hot springs.  While very cute, excited screaming children are not very relaxing, and the pools are not very big, so my group abandoned the hot springs until after 5pm when the day pass visitors had to leave.  Regarding the gift certificates, there is a one year expiration date which they conveniently will not disclose upfront before you purchase the gift certificate, and they will not budge on.  I had purchased two $200 gift certificates for two friends as wedding gifts.  One of them had expired last year and I contacted the manager begging for an extension on the gift certificate, explaining she was unable to make it to the ranch during the one year the gift certificate was valid not out of disinterest but because she became pregnant 4 months after her wedding and had a difficult pregnancy.  I was horrified by Molly, the manager's, response which was that "she didn't see how it was her fault my friend didn't use the gift card" and that "if I had bought her a salad bowl for her wedding and she broke it, would I expect the store to replace it".  The gift card expired, unused, and Avalanche Ranch was keeping the $200 I had paid, end of story.  In addition Molly refused to extend the validity of the other $200 gift card, which currently is still valid, when I explained my friend was a doctor at Children's Hospital and was unable to utilize the gift card right now due to not wanting to unnecessarily expose herself or others to COVID.    Molly thought she was extending a huge courtesy explaining she wouldn't extend the validity, but my friend just needed to reserve a room by the time it expired.  Seeing as the global pandemic is not disappearing anytime soon, this of course was no help whatsoever.  I had always enjoyed my time at Avalanche Ranch, but this appalling customer service can not be overlooked.  In my opinion, as well as seeing the other reviews people have left regarding AR's management, this business does not care about their patrons' experience at all as long as they continue to stay booked and make money regardless.  I will be giving all of my future business to Merrifield Cabins and Hotsprings and to Antero Hotsprings.  Their properties are beautiful, the hot springs are actually private, they both offer gift cards with NO expiration dates, and the managers are not nonsensical brats.

My partner and I spent one night at Avalanche Ranch and we had a blast! We stayed in a covered wagon and loved the secluded "glamping" experience. We recommend it to everyone. We didn't expect so many free activities at the location, but they offered fishing poles, a canoe, volleyball, etc...and of course, the hot spring pools were fantastic. Skip Glenwood springs and just go straight to Avalanche.

So adorable. We stayed in the Shepard's Wagon and ventured into town both nights for dinner as it was cold and snowy for a grill. The hot springs were beautiful and never too crowded. Checking in and out we're a breeze and out wagon had a personal note and some cookies as a treat! We even got engaged on our trip to Avalanche Ranch! Hoping to come back at least once a year

We took the last available room called, Covered Wagon. We were coming off from extended back-country skiing trip and wanted some place to soak our sore bodies enroute to Ouray. Staffs were wonderful. The ranch is quite rustic and so was the wagon. Glamorous camping is the best way to describe it, for sure. The hot springs was perfect! Not so much for the other wagons, but the proximity to bathroom from covered wagon was quite inconvenient. Only reason I'm giving 4 stars is because I hate that there were so many dog poop on the premises; even on the women's changing room door.

Just wanted to let everyone know that every time we have tried to stay here, it ends poorly. We were one out way over and got a phone call from the manager. We have two WELL behaved border collies. The website said they accepted pets.. we even paid $35 extra on top of $195 per night. The owner decided that "she wasn't comfortable" with our dogs sleeping in our CAR and canceled the reservation just 2 hours before we arrived. Very poor customer service. We will never go here again.

Oh my lord this place was amazing and beautiful! Perfect getaway with your loved one or even by yourself. We stayed in the gypsy wagon and it was a dream. Super cute and comfortable and very affordable . Right next to the hot springs and bathroom. The hot springs were amazing, open all night long and very serine. Watching the sun set over the ginormous mountains, then Watching the full moon rise was breath taking. The staff is so sweet. The place is just the best.

The family here is super accommodating and nice, but honestly that's just icing on the cake. Guys, there are three hot water pools with varying levels of heat. The view is amazing and the atmosphere is so relaxed. Also, this same family raises cows that are part of Carbondale's local/sustainable food chain- which I'm a big fan of.

Absolutely wonderful time. My husband and I enjoyed a perfect overnight stay! Close enough to Denver that is doesn't feel like work to get there but far enough away that you can be at peace in the wilderness, under the stars. Tubs are well maintained and the view is to die for! Staff was friendly and noninvasive. There are animals on the property but they aren't a bother at all. I cannot wait to return.

I am almost afraid to write this review. What a find! My husband read about this little gem while looking for hot springs off the beat path. We enjoyed our soak in the three pools during our day visit. The best was yet to come...a massage with Leanne. AMAZING! Both my husband and I feel as though this was the BEST massage we have ever had. Thank you for easing our aches and pains as well as the fabulous night's sleep. We will definitely be back! Thank you for being a part of our wonderful get away weekend!

Avalanche Ranch is a little piece of heaven in the mountains. I have never stayed overnight. I chose a 3 hour hot springs trip for $15. Very affordable. It is best to call and make reservations. I love the gift shop, too.

My husband and I have visited avalanche ranch over a dozen times. We love the hot springs and the cabins. The owners are amazing and overall this place is wonderful. After an overnight stay this past weekend my rating went down. We stayed in one of the "wagons" and it was awful. The hot springs are open to overnight guests 24/7 but there are quiet hours. At midnight after laying awake because of the large group of young people screaming and cannon balling into the lower pool I went to the office to ask them to help. A man said he would talk to the group. At 2 am they finally stopped yelling. It was truly awful. And this has now happened both times we stayed in the wagon. I would not suggest staying in the wagon near the pools at all! In addition to being up all night, the staff never asked about it the next day or offered any discount for the night. My suggestion is, even though the prices have gone up significantly, stay in a cabin away from the pools.

Very poor customer service-the guest does not come first here. Try the free hot springs across the street!

Absolutely perfect. Rustic, clean and super friendly. Stunning views. 3 pools and a tub in a old cabin. Great little gift shop and one of the owners is the author of two awesome books dealing with western environmentalism and local historical women. Highly recommended.

This expansive Redstone property is located on the opposite side of the highway as the beautiful Crystal River. The owners have an interesting story of how the springs were located and tapped to create 3 gorgeous natural hot spring pools. The pools are lovely, with varying temperatures. We enjoyed the feel of the pebble bottoms, mountain views, and overflow of water cascading into the adjacent pools. The pools easily get a 5 star and I highly recommend the day pass to enjoy them. For lodging, we won't be back. We stayed 3 nights at $160/night and looked forward to preparing homemade meals at the cabin. The small kitchen set up includes plenty of utensils, a sink, fridge, small stove . . . and mice! Yes, two mice found our second evening as we were putting away the dishes. One dead, one not so dead. Yes it's the woods, but still, finding mice in the cooking supplies is unpleasant. Overall, the property is a bit of a mix. On one hand, the owners offer generous extras for their guests including a diverse selection of DVDs (no TV in the room, but you can rent one), a stocked trout pond, and free long distance phone calls from the lodge. On the other hand, the rustic theme too often crosses into dilapidated territory. The cabin itself felt oppressive to us, with overwhelming red decor (curtains, duvet cover, dishes, paintings). For the first time, I can understand why bulls become agitated with the color red. The clawfoot tub scored big points and we appreciated the wide selection of teas and eco-friendly soaps and shampoos. Upon check out, a lady with a big smile asked how our stay was. I told her about the two mice and oddly, her smile changed only in that it became wider and more strained as she explained it's the woods and these things happen. Yes, we know it's the woods, but putting on a happy face on an unpleasant experience didn't help our discomfort. Perhaps an alternative response would be to offer a free day pass to the pools on a return trip. Nothing too extravagant, but some offering and acknowledgement would have concluded our stay on a more positive note. That said, it is still a clearly very special place with much creative thought and worth a trip for the pools.

We stayed in the Gypsy Wagon and it was so cute and a great experience. The hot springs were just next door which was convenient. We got in very late so the front desk had cookies on our bed waiting for us. We had a fan and a heater along with a coffee maker, playing cards with a little notebook to keep score, pool towels and bath towels. You get your own parking space which was nice after a long day of driving from Vegas. There are 4 pools at the hot springs. We loved that only so many people are allowed in which makes for a very private and personal experience. The main pool even has a waterfall that you can swim in and out of and get a little massage. They have chickens, dogs, cats and fruit trees on the grounds. The gift shop was great and the customer service was over the top! Loved this place!!

This place was perfect in every way! My girlfriend and I rented the gypsy trailer and it was simply amazing! The staff is nice, helpful and super knowledgable about the town and surrounding areas. The in house masseuse Jackie is wonderful! From the 24 hour hot aprons access to the nice face products and welcome cookies they leave you. It doesn't get better than this place. I will definitely be back!

HUGE shout out to avalanche ranch! Great place to stay and all the cabins are very clean! Great outdoor feeling. The staff are helpful and they have a great little shop. The springs are amazing as are the views of the mountains. Great family place and overall felt very safe. I always recommend this place and will be back for sure!

This place is the best. Hot springs, nature trails, farm animals, cute cookie trays and dog treats when you arrive ( if you have a dog, of course ) - The scenery was breathtaking in the winter, but will be back for the summer to fish and hike too!

Firstly, the hot spring pools were great! They were very well maintained and very clean. Secondly, the cabin was cute, clean, and had all the amenities and all the necessary cooking gadgets. The staff was kind and courteous, and were willing to do most anything to make their guests happy. The best part was that only overnight guests have access to the springs between 5pm and 9am, so the evenings are very private and relaxing.

What a find! Took a weekend getaway trip up here in September and was not disappointed. The owners pay extra attention to detail to make your stay as pleasant as possible. One of their dogs played with my dog and even stayed in my cabin for dinner! She was a sweetheart. On day two my gas stove wasn't working and the owners daughter took my pizza back to the main house to cook it for me - and for the inconvenience she gave me some free jam! I will definitely be back here - great deals too during the low season.

A truly magical experience! The staff are super friendly and the wagons and cabins are very clean and quaint. Must visit!

This is a great place for love ,fun, and family's. You will not be sorry u came., but u will be sorry u left .Had a reunion with two of my friends and we had a blast ... The Hot springs were amazing ,u can hike and fish or just take time to enjoy life this is a DIAMOND in the rough...

We had a horrible experience with this place this past weekend. Our best friends got married and wanted to take the group (about 16-17 people) here the day after. We had a reservation for the entire group from 1-5pm. After a crazy day of the bride's car breaking down and having ZERO cell phone reception in the area, we finally pulled in at 4:30pm! We knew this was near the tail end of our time, but thought 30 minutes is better than nothing after the stressful day we had just had! When we arrived, the individuals at the check in desk told us that they had assumed we were not coming and let 15 other people in, so it was full! They refused to let us in, and said that we should have been there by 4pm or called. As I mentioned, we informed them of the zero cell phone reception in Marble, CO, which they should be aware of living in the area...and regardless, it was still within the timeframe we had paid for, so why wouldn't they let us in?! The reservation had been held on the bride's credit card, and they said they could not refund us at that time, but to call back tomorrow to speak with a manager. The next day, when the bride called back, they refused to give her a refund!! So, even though we arrived during the timeframe of our reservation and they refused to let us in, they still charged her (which for that many people at $18 each, was not cheap!). The manager said the staff said we showed up 10 minutes before closing (which was not true - it was 4:30 - which is 30 minutes prior to closing), and that they had only let 2 people in when they assumed we were not coming (which the staff member that day said it was 15). So, someone at that company is lieing - either the staff or the manager or both. Regardless, no one was interested in making this right for us. STAY AWAY!! They clearly are a significantly struggling business or are in the business of taking advantage of people any chance they get.

A quiet spot off the beaten path is just moments away from downtown Carbondale to soothe those aching muscles. The latest addition to the valley's hot spring spots is incredibly charming. Certainly a great day trip or a weekend getaway. Not to be missed when visiting from out of town!

What an awesome place! The hour spring pools were the nicest we have seen. The cabins are nicely laid out and well appointed. The stocked trout pond yielded us a lovely dinner and my daughter loved meeting the farm animals. This place is great!

My husband and I had the worst experience of hot springs ever. We have been to about a dozen different hot springs, and Avalanche Ranch was our worst. The Springs was nothing special. What disappointed us was not the springs itself but about the staff and the way the owner handled our complaint. We arrived at Avalanche Ranch for our Christmas Eve stay. We had hoped to happily enjoy Christmas Eve together. Nonetheless, our plan and our time together was ruined by Avalanche Ranch's rude staff. When we arrived, the place was covered with ice and asphalt due to the owner was gone to the Panama for a couple weeks and her staff also "got a little vacation" while the owner was gone. The hill that led to the office was incredibly bad that our front wheel drive vehicle equipped with snow tires could not even drive to the office. After checking in, we had to unload the vehicle and brought every single of our belonging up hills in multiple trips by foot. The truck driver who was supposedly in charge of the snow shoveling was too lazy to work. Instead of offering to drive our belongings to our place, he scolded at my husband "WHHHAT??? YOU DON'T EVEN HAVE CHAIN", and he walked away. What an offensive thing to do to guests. When we complained to the owner, she claimed that the truck driver who was driving a truck under the logo and the name of Avalanche Ranch Hot Springs was NOT an employee. He was merely a contractor and, thus, she had no control over his demeanor. That was an irresponsible excuse to say to guests. She added that each guest needs to be equipped to drive in snows. We had a front wheel drive vehicle equipped with snow tires. If those are not equipped to drive in the snow, what else did she expect? What a sluggish reason to excuse a business that guests have to pay to stay for asking each guest to have four-wheel-drive vehicles. The owner should have advised all her guests that all guests must have purchased four-wheel-drive vehicles before booking a stay at Avalanche Ranch. We have been to multiple springs in the mountain, some are even more remote than Avalanche Ranch Springs, but none of others is as lazy as Avalanche Ranch to not remove snows for weeks. What a disappointment. After hearing from the owner, we are not surprised why her staff was so lazy. She enabled her staff and presented to guests unreasonably outrageous excuses. Please stay away from Avalanche Ranch Hot Springs as far as you can. The worst ever. You don't want to spend money paying for a vacation and then

Just spent three glorious nights at Avalanche Ranch in an adorable cabin. I love the fact that there is no cell service and limited wi fi. I was able to detach and just enjoy the moment. The hot springs are awesome, the farm-fresh chicken eggs each morning were delicious and the hiking above Redstone was amazing. We will definitely come back. Also, the staff are incredible nice and so were the guests we met.

Had an amazing weekend getaway here. Stayed in the Sunflower cabin and worked out great. Cabin was nicely laid out with plenty of room. Enjoyed cooking in the kitchen. The grounds are nicely laid out and took in all the activities - hot springs, fished in the lake, toured the barn area, played horse shoes and ping pong. Hot springs are very nicely laid out and great views. Can not wait to go back!

This place is beautiful. Would love to come back sometime and stay. In a cabin. We did the hot springs and loved it

Exactly what we wanted: a quiet stay in a beautiful setting. Our "Cider House" cabin was incredibly cozy and we found ourselves reading for days at a stretch by the gas woodstove. Some very pretty hikes nearby and penny hotsprings right up the road. The staff were gracious and helpful when we needed anything, invisible when we didn't. The pond is freezing and lovely, the lambs so cute I started wondering if I could keep one or two on my city lot. The ranch isn't posh. If you're looking for a ritzy spa, keep looking. If you're looking to get the rested feeling of a spa without having to workout, count carbs, or wax anything, this is dreamland.

The owners are real hospitality heroes. Due to personal reasons we were unable to stay for our reservation, and we did not cancel until a few hours before check-in time, yet these great folks surprised us with a full refund despite their clear policy otherwise. You won't find this kind of heart at big resorts. :) Be back another time for sure!

This place is a sophisticated but unpretentious "soakers" fantasy land. The grounds are impeccably clean, mindfully designed, appointed and lovingly maintained as are the pools and Oh what pools! They could have been a little warmer for my taste but the view and quality of the water was unsurpassed! I have soaked all over the state in dozens of places and this for me was the Valhalla of developed pools. We stayed in a cabin which was spotlessly clean and personal touches were evident on ABSOLUTELY every level. My only complaint is the shower was WAY tiny. Neither my friend (average sized) nor myself (bigger) could not bend over to wash our feet and the shower head had to be turn down so the water did not shoot right out into the bathroom. Had to go to the pool shower instead. We never saw staff, however by a note on the door, cookies and hand written note in the cabin, we felt welcomed. The store and shops were bountiful and curious. There is so much more to write about this place that is positive but I could sum it up by saying off season at Avalanche was a private person's best pick in the state of Colorado.