Vicki R.
Yelp
Where to start... we were meeting friends for an early dinner and waited at the bar for their arrival. There was one bartender and he seemed distracted and overwhelmed. My husband asked for a beer and the bartender told him that the taps had been removed, the kegs were empty, and that the beer would have to be brought from another part of the hotel. He passed.
We were greeted warmly by whom I assume to be the F&B manager or associate, and told us that when the rest of our party arrived, our table "was all set up and ready to go." When our guests arrived, we were escorted to the outside dining area and the hostess asked us "where would you like to sit?" No mention of the previous conversation with the manager.
We ordered cocktails and the children in our party ordered their dinner. One guest ordered a martini. After about 15 minutes, the server returned and asked if he wanted "a regular stuffed olive or a bleu cheese stuffed olive?" We were stunned. Some time later, drinks arrived.
And the cherry on top of our experience, wasn't the hotel's fault, but their follow up was dreadful. I ordered a pasta dish which was swimming in marinara sauce. There was a large clump something in the middle of the plate. I came to discover it was a ball of burrata. I used my fork to move it out of the way, and it slipped off the fork and splashed back into the sauce. Needless, the splatter ended up on my blouse. The server rushed over, apologized and then... wait for it... asked what size I wear. Stunned, I managed to eek out an answer. I was already embarrassed, but this was over the top. He arrived back at our table, and grandly presented me with a blouse, most likely from the gift shop. I tried to decline, but it was becoming a scene.
The food is OK, the ambiance is OK, the sunset? 100% but not enough to endure the service.