Avillion Admiral Cove

This was our first stay here, and overall, the experience was fairly okay. We initially thought the hotel had direct beach access, but it’s actually built around a marina for yachts, so there’s no beach right outside. That said, the beach is only about a 5–10 minute walk (roughly 500m), so location-wise, it’s still decent. The room itself was nice, a bit old-fashioned, but comfortable. One thing to note is that many rooms face another block, so drawing the curtains for privacy means losing natural light. If a view matters to you, it’s probably worth requesting a room that doesn’t face other rooms. Breakfast was probably the weakest part of our stay. Some menu items weren’t topped up once they ran out, so if you came down later, you’d just see empty trays left there. That could definitely be better managed. The breakfast location was also a little odd, as guests have to walk to the next building to eat. There’s no covered walkway either, which made us wonder how inconvenient it would be during rainy weather, we were lucky it didn’t rain during our stay. It may sound like a long list of complaints, but honestly, the stay wasn’t bad. It is a three-star hotel, so expecting luxury wouldn’t be fair. The staff were friendly and helpful throughout, which made a difference. In conclusion, if you asked me if I would stay here again, I'd say, given the reasonable rate, why not?

Place was located at the sea side with sea view. love the scenery especially during sunset even my room was at wing view but still can manage to take photo. the room clean and sturdy. but it'll be sooo nice and much comfortable if they use carpet not just tiles. but sokay. they did provide slippers. got 2 single beds and it fit 5 of us. 1 baby, 2 toddler and me and husband. air-conditioning works well. there are also sejadah for solat. breakfast doing great. typical breakfast on monday. nasi lemak, rice porridge, salad, cereal, coffee. services are alsooooo great. the staff manners 🫡🫡🫡 definitely will come again 🚙🚙🚙

I've been to this hotel, I think almost 5 times (or more). Previous experiences were ok. But on 30 Dec, macam no luck abit. At first I got room 1813 (Wing 1, level 8). The condition of the room, very bad lah. Broken sink faucet, broken toilet doors, shower water pressure problem, very dirty balcony. Complained to front desk, luckily she helped to change our room. The next room is in wing 2, 2804 if I'm not mistaken. This one is a lot better. The room's view is the beach and private houses, and it's a very strategic room to witness the new year's fireworks! Thank you to the front desk lady for her help during my family stay at this hotel.

We have been to PD probably more than five times but this was our first at Avillion Admiral cove. It was the school holiday weekend so the check in queue was long but the front desk staff were doing the best they can to minimise our waiting time. They placed us on level 8 with a gorgeous view of the cove and the Malaccan straits. The room was quiet, comfortable and spacious containing a modern bathroom with a hot water shower and superb pressure. However there may be a leak as the toilet area seems to be regularly damp. We also really appreciate having a sink at the pantry area meaning we did not need to use the bathroom sink for simple things like washing hands or boiling water. Wifi was maybe slower than average and with usually a max limit of 3 devices. During public holidays, it was not easy after 800am to find a table/seat at the breakfast cafe so maybe best to get there before 730. We tried mainly Asian dishes such as nasi lemak, pratha and porridge but they do also have omelette and some western dishes. The items were not too bad but a bit steep for rm38 in my opinion. Facilities include the adult pool and kiddie pool and a small gym. The public beach was about a 3min walk away but for restaurants or convenient stores, it was better to drive rather than walk out more than 15mins. Some of the public spaces here may contain a damp smell which may need improvement such as the lift area. Other than that, I believe the main selling point here was the absolutely gorgeous view of the sea, the marina and the cool nightly sea breeze. Furthermore, the staff here were informative, patient and helpful. We can't wait to come back again.

I stayed at Avillion Admiral Cove recently and would like to share my experience as constructive feedback for the hotel’s improvement. I believe this hotel has potential, but several issues affected my stay. 1. The front desk staff were not welcoming during check-in, which created a poor first impression. 2. There was no WiFi available in my room, and I was informed that the whole building was facing WiFi issues. THIS IS A VERY BIG ISSUE!!! 3. Upon checking in, I found that the shower gel was almost empty, which should have been topped up before new guests arrive. 4. The water bidet was broken and the sink was clogged. I appreciate that the maintenance team responded promptly—thank you for that. 5. Unfortunately, the receptionist who answered my call was very rude. She ended the call abruptly while I was still explaining the issue, with no courtesy, no “thank you,” and no proper closing. This is unacceptable for customer service and left a very bad impression. I hope the management takes these points seriously, as the customer experience can be greatly improved with better staff training, room preparation, and facility maintenance.

Positive aspects: The building is beautiful, the ocean view is impressive, and the team members are genuinely kind and well-intentioned. Unfortunately, the remainder of the stay fell significantly below international hospitality standards. The room was dusty upon arrival; curtains had visible stains, and windows were marked with fingerprints. Towels appeared greyed and of poor quality, and the overall bed experience was below average. Room service presentation was substandard. While the taste of the local dishes was acceptable, two different noodle dishes were prepared using the same seasoning, indicating a lack of culinary distinction. Internet connectivity was unreliable throughout the stay. Housekeeping service was poor: the bed was made, but the sink and bathroom were not properly cleaned, and used room-service items were not cleared. This level of cleanliness is unacceptable and particularly disappointing for a property positioned at this level.

Rating: 1/10 Hotel Condition: The hotel is clearly outdated. The overall appearance, facilities, and ambience feel old and poorly maintained. Do not expect anything modern or premium. Buffet Breakfast: Very limited variety. Mostly nasi lemak with only one type of scone or Coco Crunch. Nothing impressive. Sea View & Balcony (Clarification): The staff explained that the balcony design is due to safety reasons, which I respect and am not opposing. However, I am sharing this so future guests are not misled by the website and promotional photos, which show wide open balconies. In reality, the rooms do not have an accessible or open balcony as shown. Room & Facilities: The room was uncomfortable. Curtains were smelly, the lift is old-fashioned and extremely noisy, and overall maintenance feels neglected. The washroom had empty soap and lotion bottles, which should not happen in a hotel stay. Staff & Service: Reception staff were rude and unwelcoming. Buffet staff service was very poor—tables were not cleared unless you personally asked them. Luggage assistance was handled by security, and we had to call several times and wait before anyone came, which made the hotel feel short-staffed and poorly coordinated. Value for Money: I booked an executive room, but it was not worth the price. You can easily find better hotels nearby with better service and facilities for the same or even lower cost. Overall Experience: This hotel may be experienced once, but if you are looking for comfort, cleanliness, proper hospitality, and value for money, I strongly suggest choosing a better option. For me, this was the first and last stay.

Interior design of the hotel room is weird, seram and uncomfortable to stay though it’s spacious. TV location is especially odd. There’s sound pollution from the water treatment plant 24/7. Whereas facilities and scene outside is well maintained and we had great time My experience with the breakfast was great. Chef cooked well.