Trip.com M.
Google
We stayed at Avista Phuket for 8 nights, one week in a Luxury Family Room and one night in a pool villa. The resort has a calm and relaxing atmosphere.The Luxury Family Room was spacious, comfortable, and well designed, with a beautiful modern bathroom. Housekeeping was done daily, although bed linen was not changed automatically at the beginning of our stay.The pool villa was excellent and a real highlight, offering great privacy and a smart TV. Food quality is good, especially the Indian restaurant, which was outstanding. The pools are clean and well maintained. Please note that the hotel does not have direct beach access.At reception, while the staff are polite, there is a noticeable language barrier, as several staff members do not speak or fully understand English. Communication was smooth only when the manager was present; otherwise, it could be difficult to explain requests or resolve issues.Buggy service is available due to the hilly layout, but waiting times can sometimes be long. We appreciated the honeymoon decoration and welcome drinks. Overall, the stay was relaxing, with some areas that could be improved.