Avlos Greek Cuisine

Went here before and had a good food experience. Brought my parents back this evening. Appetizers were good. Waiters were attentive with water refills. My mom ordered the beef kabobs and asked if they could be made with no peppers because she has an allergy. The waitress checked and said they can leave them out. My mom additionally ordered an eggplant dish. Her eggplant dish arrived and it was extremely over salted. She told the waitress and they said they can take it back or something similar to that. My mom’s entree came and it had peppers in it. Additionally the side dish it sat on was extremely over-salted. She expressed this to the waitress. The waitress then informed her that their restaurant policy is not to refund. But that she could remake the food. I asked how that worked since the dish contained peppers and she repeated they could remake the dish, ignoring my question completely. The waitress then offered for her to see a menu if she wanted to get something else. My mom reluctantly ordered another dish upon me pleading with her to do so, since she didn’t really eat. Before her food came the waitress brought the bill. It had all three dishes on it for us to pay for. On our Check: The OVER-SALTED eggplant, the dish was made with the pepper-WHICH MY MOM IS ALLERGIC TO, and the dish that was offered as a redo for the previous dish(es), or so we understood. Please don’t support this establishment. THIS RESTAURANT DOES NOT CARE ABOUT THEIR PATRONS. READ SOME OF THE REVIEWS, THEY TELL VERY SIMILAR EXPERIENCES.

The octopus appetizer with hummus is amazing! It's so good that the special appetizer of mussels that we also tried seemed only okay in comparison. We both tried the lamb chops entree and it was so very tasty. This place is cute, cozy, and clean. It's also BYOB. This is a great option for a date night or a night out with friends.

My wife and I have dined here many times over the last few years. The food has never disappointed, which is why we always come back here for an authentic Greek meal. The octopus appetizer is a "must have" every time we visit; the complimentary pita is great for soaking up the remaining fava puree. The seafood entrees, in particular, have always been fresh and expertly prepared. And if you still have room at the end of your meal, go for the baklava - it's excellent!

This was the worse dining experience I have ever had in my life! First we ordered a bottle of sparkling water that was warm. I ordered the eggplant appetizer and it was super salty. I complained to Cat. She took it away. I told the waitress that I wanted to order the beef skewers without peppers because I have am allergic to peppers. She quickly said yes the skewers can be cooked with no peppers. And, I asked what the sides were on the beef skewers dish she quickly said potatoes and zucchini. I got my dinner and at first glance I noticed there were no potatoes and zucchini. Just a very salty mix of minced veggies. And when I bit into the beef it was stuffed with minced peppers! I told the waitress that the beef had peppers in them. She said she didn't know that. Why hadn't she asked the kitchen when I said I had a pepper allergy ? She kept insisting that I get another entree in place of this one. So, I ordered the lamb . Later when we got our check we were charged for the salty and terrible eggplant appetizer, the beef skewers entree and the lamb entree which she insisted I order to rplace my entree because I hadn't been able to eat. When we called Cat over to the table she said yes you were charged because that's our policy . We do not credit for meals that are sent back to the kitchen. And yes that is correct, we charged for the lamb entree. I told her that was awful! That was a terrible thing to do! We asked to see the manager. She replied that the manager does not see anyone. The waitresses take care of the problems. I told her this was despicable! My advice to everyone is please stay away from this establishment if you visit Phoenixville. They are dishonest and the food is salty and terrible!!

I need to start by saying the service was amazing. We were the only ones in the restaurant but the waiter was very nice and explained everything. We started with the feta dip and grape leaves and they were both very good. Note: they do not have regular soda but they have Greek soda that was just OK. I had the chicken skewer meal which was flavorful and the lemon potatoes were as well. However the price for one skewer with chicken is outrageous. Almost $30 for one chicken skewer. My husband had the pasta with beef cubes. He said it was very tender but the whole dish was lacking flavor. Overall it was a nice experience but the price was double what we pay compared to another Greek place we go to and this was BYOB so we thought we would save. We probably won’t be back due to the prices and the dish I got was lacking food.

Hidden Gem! The food was authentic & so well cooked. Highly highly recommend it! *Please note: the dishes where generously served. We where so eager to dig In that half way through our meal we had the idea to take pics & share them here. We are going back again today to try other dishe in the menu.

I don’t go out often, but when I do, this is the place to go! Always a great experience and food is delicious! Mezzen nights are fun! Thank you Chef!

This was our second time coming here. First time everything went fine and the food was good. I wanted to say that first. Yesterday we came here as a family. My wife and I and my mother and father and law. Cat B was our server. Everything started off pretty normal. We put in some appetizers and then Cat came back to take our entree orders before the appetizers came out. When my mother in law placed her order for the beef kebabs she asked if anything had peppers in it or on it. Cat said she can tell them no peppers. This will be important for later. Continuing the appetizers came out the hummus and fava were really good but the Melitzana came out and was super salty. We said we didn't want it. So a bit later the entrees come out and the beef kebabs are mixed with bell peppers and then cooked. My mother in law can't do any peppers because they upset her stomach. So we told Cat that we asked if anything had peppers. She said she didn't know the kebabs had peppers in them and she put a note and she would show us. OK, fine annoying but in the end no big deal, or we thought. She said to us" Can I get you something else?" Which at a normal restaurant means "Hey! we are sorry you didn't like it we would like to not ruin your meal what can we swap out for you. Importantly for anyone who ever eats here which I don't recommend that's not the case. My mother in law got the lamb chops and expected to just pay for those and have them to go because at this point we were already done and she was just digging into my fries and other people's things as they figured this out. The bill comes and this is where it gets weird. The bill has the kebabs and the lamb chops and the egg plant dish on it. We asked Cat what goes on with this. She said we are told that if they make the dish the way it is and it comes out you still get charged for it. Nothing can be sent back. That's the first time I ever heard that. We asked to talk to a manger. Cat told us " We don't have a manager here, we are told to deal with stuff on our own" That's pretty weird. I never heard of a restaurant with no manager. At this point she seemed pretty annoyed with the whole process. But she basically tricked us into getting another entree. If she knows the rules and we don't (how would we). You would say hey, I don't know if you are still hungry. We can get you something else but its not a swap out and you are still going to be charged no matter what. As we were leaving we asked the girl in the red hair at the front when the manager would be in. She said I don't even know( Again weird, is there no manager?). I said can I leave my number with you to get a call. I'm not expecting to get a call by the way but that would be great. Also, We would have left a tip either way even with the bad experience. But seeing as those two items cost basically what the tip was since again we basically got tricked into another entree. We left 0$. Which is not something we ever do. Also, its pretty crappy somebody underlined the things we either didn't like or got duped into ordering. Just to prove a point that hey you hated these or got tricked into them but you still gotta pay. If the manager who apparently doesn't exist and nobody knows who they are and when they work wants to reply that would be great. Update 6/29 I did call and ask to speak with the manager. The person who answered was very nice. Asked twice and said the manager was busy in the kitchen. I said all good I understand and left my number again. Its 9:13 and nobody called.