AWAY Spa London

We visited on 6 March as a treat for my friend’s 50th birthday. I was a little apprehensive after reading some negative reviews, but I was pleasantly surprised. Suzy was fantastic — one of the best massages I’ve had. She was attentive, listened carefully, and even suggested some gentle stretching exercises to help with the movement in my arm, which I really appreciated. All the staff were warm and friendly, which made the whole experience feel relaxed and welcoming. The sauna and steam area is small, but we were lucky that it was just the two of us at the time. The showers and bathrooms were clean and well maintained. Overall, a lovely experience and a great way to celebrate a special occasion. I would definitely recommend it if you're looking for a relaxing spa treatment in a friendly setting.

Absolutely the best performance massage I've ever had - I checked in early to get nicely steamed up and then spent 60 minutes having a set of severe knots (upper back and legs) worked out by the talented Inês. Will book again soon!

Booked through spa breaks (needed a break for real!) and was welcomed in the loveliest way by Suzie. Had a back scrub, massage and facial by Madison and cannot give her higher praise! She was phenomenal. The space itself was very tranquil but really the kind, knowledgeable staff is what made the experience amazing. I will be back for sure and thank you to the ladies for taking such excellent care of me when I really needed it.

I hate to say but I found my spa day quite disappointing. The facilities are nice but very small and cramped with the only "relax" area being two couches in the same room you enter from Then my treatment, which was a "winter in love" package and supposed to be a full massage plus a mini facial, actually was only an underwhelming back massage and a drawn out application of products to my face. There definitely would have been plenty of time for my therapist to add in my arms or legs to the massage but instead she just sat while the mask was on my face and spent at leat 10% of the time cleaning up around me. I feel a bit cheated out of the experience and won't be returning. Everyone was very kind at least.

I dealt with Alex to book my treatment and was pleased to be greeted so warmly by her when I entered the salon. Sabina was the one who carried out my treatment and she was incredible. The facial was amazing and very happy with the results. Thank you to both Alex and Sabina. Highly recommend.

This spa was extremely lovely ❤️ the people that work here are exceptionally helpful, fun and friendly, and the massages and facials were truly excellent! Facilities are good also (cosy sitting room, sauna, stream room, gym, lockers and changing rooms - sadly no pool but definitely enough to keep you busy regardless). Thank you very much - you made my event very special!!

What an amazing spa hidden away on the 6th floor of the W hotel! I had a rewind facial with a brilliant therapist called Susan and I was blown away with how young and fresh I looked after! Great products by comfort zone I didn’t go home empty handed! Staff are very knowledgeable, friendly and really attentive! The spa area is so relaxing and chilled and I was offered a cocktail which was waiting for me as soon as my treatment had ended. The team at the spa are all so lovely thanks Tamara, Susan, agnis and the manager lucy! I will definitely be returning!

Had a spa day with my wife for the new years and we had an excellent experience. We had a 90 minute spa treatment of which we came out like jelly and totally refreshed. The massage we had consist of a body scrub, followed by a full body massage back to front. Both our masseuse were attentive. Overall the staff were amazing and friendly highly recommend the away spa crew. Facilities consist of the steam room, sauna and gym we used the first two which were adequate.

Had a long flight needed a lovely spa... did closse early but was a great place. WasY to get to and after your done you can grab a drink at the bar on the 2 nd floor in the hotel

What a experience. Totally papered & made feel special. After a brief chat with Hernan from Everybody Health, I was left momentarily to position myself on the couch & told to relax. I then experienced a wonderful massage. When the treatment was completed I instantly felt great. I would recommend this to anyone thinking of using Everybody Health

Amazing experience! I had "mum to be" massage and my therapist was very professional, attentive to my needs considering that I am in later stage of pregnancy. It was super relaxing and I had great time just what I needed in preparation for a big day! Well recommended for all mums to be!

Had a lovely massage here as a gift from my dad. amazing looking, with superb heated massage bed and really top quality oils used. one star is dropped off for the fact that the sauna was busted and they didn't tell us in advance - tho after i asked for recompense, they gave me a coupon to come back and use it another time :) overall, would go back if someone gave me another gift, though i shudder to think what the full prices are! x

Ahh.... I was taken AWAY at the spa. Upon arrival I was greeted with a herbal fruit juice shot with honey -- it was refreshing. Stepped inside the steam room for about 10min and came out like a lobster - it was great. Took a rain shower afterwards and felt completely relax. Then the facial massage...it was heavenly. It was my first experience with a facial massage and I fell in love. Took another rain shower to raise off the treatment and I felt like a new person! Highly recommend.