Axel Beach Ibiza

We had a fantastic stay at Axel Hotel Ibiza! Everything was super clean and modern, and we even got a free upgrade to a Junior Suite with a large balcony. The staff were very friendly and welcoming, and a special thanks to Oliver at the pool bar who was incredibly kind, helpful, and fun. The atmosphere is relaxed but lively — perfect for enjoying Ibiza while still having a place to unwind. Highly recommended! 🌴✨

It was my first time in Ibiza, and staying at Axel Hotel made it absolutely unforgettable! From the moment we arrived, the experience was top-notch. The hotel itself is stunning, and the ocean view from our room was just breathtaking. Huge thanks to the amazing staff — everyone was incredibly helpful and kind. Special shout-out to the room service team — our room was spotless every single day, and we felt so well taken care of. When we asked to extend our stay and keep the same room, the team went above and beyond to make it happen with zero stress. And I have to mention Nabila and Jorge at the front desk — they are truly the sweetest and made us feel so welcome from day one. Highly, highly recommend this hotel if you’re visiting Ibiza. You won’t regret it — and I’m already planning to come back! 🌊💫

Just got back from a stay at the axel beach hotel, Nabila and Roberto went above and beyond to ensure our stay was perfect after going originally with the wrong company, my partner and them helped set up a beautiful and unforgettable surprise for me, the attention to detail was perfect, they checked on us throughout our stay and made sure we were ok and over all were beautiful and kind hearted souls, they really did make our trip to ibiza memorable and for that we will be back when we go back to san antonio. The rooms were lovely. Thanking you both again and look forward to seeing you again in the future.

Had a wonderful week at the Axel beach Ibiza. Travelling with my 20 year old daughter. We had a sunset suite room 418 it was an amazing view with lots of space and everything we needed. All staff were great very polite and attentive with excellent customer service. Breakfast was very relaxed with a huge variety for all tastes. Pool area was very clean and sun loungers extremely comfortable. Bar staff around pool were great very polite although they were busy still very friendly. I would highly recommend Axel beach especially if you are able to stretch to sea view, it’s well worth it for the gorgeous sunsets. Sorry to be leaving. Would love to return.

Excellent hotel with high service quality, well-located, calm and comfortable. Very nice view from the rooms. The staff is warm, welcoming and responsive. Special thanks to Nabila and Jorge! We had a wonderful stay there!

I travel a lot and stayed in many hotels around the world. But I have never ever faced with scam from the hotel and you don’t particularly expect it in Europe from hotel chain. I checked-in in the Axes Beach hotel and they required 200 euro deposit for 1 night stay which cost 130 euro, it looked a bit unusual but I trusted them and let them charge my card. They gave me a room with the terrace. There was a table on the terrace with big ashtray in the middle, the sunbed on the terrace was in cigarette ash and full of cigarette stains (holes). There was no doubt that this place designed for smoking moreover people in the next rooms from left and right sides was smoking on the terrace (you can find other reviews about people smoking in this hotel and it was not only the cigarettes). When I was checking out next day I asked the manager to check my room and return deposit but he refused to do it with my presence and said he was very busy and would check the room later. So I had to leave the hotel and later this day I was charged with 100 euro penalty for cigarette odour in the room. I returned to the hotel and tried to explain that I only smoked on the terrace which was equipped with ashtray, but with the mocking smile he showed me a paper which you required to sign during check-in where among a large amount of text was written in very very small letters that hotel is smoking free. Now I have only one question how often can you see a huge ashtray on the room terrace of non-smoking hotel? I asked the manager why they put ashtray if they are smoking-free and he answered that it was for one-two cigarettes but he guess we had smoked too much I asked him again do they had a rule how many cigarettes guest is allowed to smoke during the stay with no answer. In the conclusion, hotel attract clients with good price, and they business model is to provoke you to do something wrong and charge penalty. It was last minute booking and I had a very few offers. I regret I became a victim of this scam hotel. Next day we move to another absolutely beautiful property which respect their guests (7 Pines Hotel). Besides above situation I would like to mention that room was dirty with hairs of previous guest all over the bathroom, towels had musty smell, plates in the kitchen area was sticky. So I suppose according poor quality of service charging penalty is the only way to have a successful business. I recommend to avoid this hotel at all costs. Not let them to ruin your holiday on this beautiful island.

A massive thank you to Roberto for the kind and amazing attentiveness and a massive thank you to Alex for the most amazing upgrade and customer service. This hotel is one of the best hotels I have been in and I will not stay elsewhere in ibiza now! Thank you

My son stayed at Axel Beach Bar hotel. Though he enjoyed his stay, unfortunately he was pulled aside and charged at checkout for his week's use of the air conditioning. He knew it to be a scam, but didn't need the trouble, so he paid up. His four friends weren't charged. I'm only leaving the review on his behalf as a warning to others.