Carlos Olivo
Google
Absolutely love our stay at Hotel Axel in San Sebastián! From the moment we arrived, we were warmly welcomed by Raquel at the reception, who truly made our experience even better. We had arrived earlier than the check-in time, and she kindly arranged for us to store our bags while we explored the city. Later, she checked us in with a warm smile and a genuinely friendly attitude—such a great first impression!
The facilities at the hotel are top-notch. The rooftop pool is a highlight, perfect for relaxing while enjoying the sun and panoramic views over the city. There’s also a spa downstairs, which added an extra touch of luxury and tranquility to our stay. Our room was spotlessly clean and offered beautiful views, making it a peaceful retreat after a day of sightseeing.
The hotel’s location is excellent—tucked away in a quiet neighborhood but still close enough to walk to all the major attractions, beaches, and restaurants. It felt like a hidden gem in the heart of San Sebastián. We couldn’t have asked for a better place to stay and are already looking forward to our next visit. Highly recommended!