Ayers Rock Resort

Stayed in our caravan .Amenities could have been cleaner and it wasn't stains from water. Night lights dinner was amazing and staff especially Camila were fantastic but the food let it down.Cold chewy steak but all else was great A must do is the helicopter flight Outstanding scenery

What a great way to start a holiday booked a nice room only to have it flood after my son had a bath. Called reception only to be told we would have to move to another room not a problem but we got a downgraded room not what we booked.not happy. Great first day.

We stayed at the Lost Camel hotel. There were no kitchen facilities, so we had to purchase meals daily. Limited options for food. Would have liked just toast and spread or fruit toast! Limited sandwiches are available from the IGA, but get in early as they sell out fast. No newsagents or newspapers/magazines, so take your own reading material. Resort is cashless, but locals sell their artwork for cash. Staff are very friendly and always say hello. Resort is clean. You can walk to different hotels or catch the free bus that does loops every 15-20 minutes. Catch the free bus to the Camel Farm, it's worth a visit. We recommend the Outback Kiosk for kids' meals & pizzas. Go to the Information centre and ask about the Resorts' free activities. Walk up to the lookout in the middle of the resort, which has great 360° views. Photos are L to R: town square, our room, 3 views from the lookout, a camel!

We stayed at the campgrounds in a cabin. Terrific situation with a kitchenette. Only complaint is the bathroom was a bit of a walk, but they were clean and the showers were warm. There was tons to do around the resort, with an excellent gallery and both free and paid classes. The market had everything we needed and prices weren't as much of a shock as anticipated, at least not after staying in Bondi lol. There were enough vegan options at both the market and restaurants to keep us fed for a few days.

It appears that this group of hotels and campgrounds are the only game in town. A little competition would be good. The rooms at the Sails In The Desert are housed in a cheerfully, if not recently painted, cinderblock complex. The prices are what I would expect and the service and food are pretty good. We’re in the middle of the desert. Which is AMAZING, but you better like hiking. If you do the Astro tour, make sure there is very little or no, moon. They shouldn’t be running it when there is a moon out, but, you know, money.

We camped here for two nights. There were plenty of camping areas and you could park nearby, which was convenient. They were all near the road and also near caravans, so there seemed to be some generator noise, but not so bad that you couldn't sleep. Camp kitchen: there is one big one. It had 2 stove tops (4 gas burners each), several BBQs outside, a massive fridge, a kettle, a microwave and a toaster plus several sinks and plentiful seating. Need to bring your own pans, bowls etc. Showers: hot and good pressure :) Extra activities: we did the stargazing and also the Field of Light. Loved both. Looking through the telescopes for stargazing was amazing - shame about the light pollution from the resort. I assume the location is closeby to make it accessible, but consider driving us further away to a darker area considering the desert is a massive opportunity for amazing stargazing!!!

If one could avoid this resort, I would advise it at all costs; however, you may have no other option as this resort has locked up the market in Uluru-Kata Tjuta. This was the most overpriced and worst hotel experience of my life. And I'm no stranger to travel. If you do stay there, book the cheapest room you can find. This isn’t a luxury resort by any stretch. Since all guests generally arrive at the same time (limited daily inbound flights), you’ll wait in line at the front desk for check-in. The person at reception greeted my cooly and showed zero warmth throughout the process. I tried to ask a question, and she abruptly cut me off, saying, “let me finish what I’m doing first.” I wanted to say something be held my tongue. Not a good start. I had booked a room with a view of the rock and paid extra, fully expecting extra. After checking in, four of us schlepped our luggage around 250 yards to our room which was part of a separate building of 6-8 units on two floors. We picked the short straw and got a unit on 2F, forcing us to lug heavy baggage up the stairs. The double room we booked was extremely dated and unacceptable ($735.00 per night for 2 queen beds). I have attached photos. There was water staining all the way up the toilet bowl, a rusty bathtub, and a stained shower curtain that looked like it had never been washed. It was generally a decrepit room. Sitting on the balcony the last morning, sipping coffee, and looking across 12 miles of desert at the rock was my only positive memory of this hotel. I went back to reception the first evening and booked a separate room for my daughter and her partner for around $240.00 per night, roughly one third the price of our room with the purported view. By some fortune of bad luck, I was served by the same receptionist. She wore the same dour expression and displayed body language signaling that she’d prefer to be anywhere but where she was. I asked if she could take a bit off the double room and she refused. The new room was generally in better condition than ours, but still had a large, moldy water stain on the ceiling. When they sent me a survey, they asked what it would take for me to award them a 9-10 rating. This is how I responded: "Another 100 years of improving your service. More professional staff. Clean, maintained rooms. An elevator in buildings or free porter service. You expect guests to roll their own luggage 200-300 yards over an uneven sidewalk and then hoist it up a flight of stairs? For $735 USD per night? Get real. I was stunned to see a moldy shower curtain, rusted tub, and severely stained toilet. One can mitigate mineral deposits, but it costs (e.g., water softener, etc.). The most professional and courteous person on your staff (front desk) was an American, not Australian. That’s pretty sad. You have a captive tourist market and I’m quite certain none of this feedback will change anything." And it didn't. This is the response they sent back: "Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are sorry to read that your stay at Desert Gardens Hotel did not meet your expectations. The satisfaction of our guests and our ability to provide an exceptional Red Centre experience are very important to us, and it is disappointing that we fell short on this occasion. We hope you were still able to enjoy exploring the Uluru-Kata Tjuta National Park, and we thank you for choosing to visit Ayers Rock Resort. Kind regards Dxxxxx” ChatGPT couldn’t have responded any better or any worse.

This whole resort is very tired. Food and service is average at best. The whole place requires a refresh and new strategy when it comes to hospitality and food and beverage services. Even the wine selection is terrible- the cheapest of the cheapest wines with no quality options. The prices for everything are outrageous. Not just expensive but crazy high. $290 for an outdoor sub-par buffet dinner. Unerstandable its in a remote location and there is a premium for transporting equipment/ goods etc. but after all these years you would think they would have invested in the infrstructure for this. Or if they do need to charge those prices make the quality of the experience comensurate with the investment. Also, for two nights in a row the outdoor events (i.e. Drone show and Field of Lights events) have been cancelled due to wet weather. I totally understand they can't do anything about the weather BUT why can't they build a weather shelter out near the drone show and field of lights is beyond me. They have other weather shelters at look out points so it can't be that hard and after nearly 10 years of operating this tourism experience they could pave a wet weather accessible road to the site.

Uluru should be a a one day site : arrive in the afternoon, see the cultural center, sunset and sunrise park visits and fly out IF you can get a one night minimum reservation which this place does not offer. Hotel food is low end cafeteria quality at fine dining prices. Service is generally very poor - people just clueless. Education staff is the one bright spot in an otherwise grim experience.