Debbie Armstrong
Google
This was not our hotel choice, is was part of a tour. We would not recommend it, due to poor service and distance to town.
The rooms are comfortable and clean, there is a pool and river views however the service in the restaurant is lacking and the prices should offer better.
I have a food allergy so I specifically spoke to the waiter, showed a photo of the food but still got my meal with the food I cannot eat.
The food is average, we order à la carte, pumpkin soup was tasteless with no depth of favour and the meals all look like the cookie cutter approach, same vegetable just different protein.
You cannot charge to your room without them charging $50 or $100 USD to your card up front.
The staff were very pushy when it came to asking about a wine list, they couldn’t produce one and verbal told us what they had an expected us to order based on that.
Breakfast was slow, it took at least 20 minutes to get a tea/coffee and I had to hunt down cutlery.
They do have a shuttle service, however it only starts at 9:05am and the last bus is 4:50pm so you can not enjoy a night in town unless you have your own transport or get a taxi.
Overall the service and food needs to improve.