KP
Google
I’ve used Nate with AZMechanical in the past and had decent experiences, which makes this recent situation all the more frustrating and disappointing. Unfortunately, his professionalism seems to have taken a serious nosedive.
The lack of communication has been incredibly unprofessional. I’ve reached out multiple times—calls, texts—and responses were either delayed, vague, or didn’t come at all. When I did finally hear back, it was usually just another excuse for why he couldn’t make it to the job.
What’s worse is the repeated no-shows with no courtesy call or follow-up. I rearranged my schedule more than once expecting him to show up as promised, only to be left hanging without explanation. This wasn’t just a one-time issue—it became a pattern.
Customer service and reliability are everything in this line of work, and unfortunately, Nate dropped the ball completely. After previously trusting him with work, it’s disappointing to see such a lack of accountability or follow-through.
I won’t be using AZMechanical again, and I wouldn’t recommend them to anyone who values their time or expects even basic professionalism.