staceyg809
Google
0★ – DO NOT BOOK|Let me start with the only positive: the reception lady was absolutely amazing. Nothing was too much trouble for her, and her kindness and understanding really helped us during our stay. Thank you for that.|Unfortunately, everything else was a massive disappointment.|Noise:|This hotel is unbearably noisy. We had to move rooms because the bathrooms are all interconnected, turning them into echo chambers—you can hear every conversation and even every bathroom visit from neighboring rooms. Most mornings, we were woken at 5 a.m. by inconsiderate guests blasting music, shouting, and taking substances after partying. Then, just as you’d drift off, it all started again around 7:30–8 a.m. The lack of consideration from other guests was shocking, but even worse was the lack of action by the hotel. Over our six-day stay, I saw security step in only once.|Breakfast:|Very poor. The beans were rock hard, the bacon was practically raw, the coffee was bad, and most of the food was cold. I understand it’s a buffet, but we weren’t even greeted by staff—other holidaymakers had to tell us to sit down and help ourselves. Not remotely up to standard.|Pool Area:|Too small for the number of guests, and our first experience there was awful. We brought a single bottle of beer with us, sat at a table away from loungers and the pool, and were immediately confronted. A staff member, accompanied by a security guard, asked if it was ours and then went to take it away. When I politely asked why, we were told outside drinks weren’t allowed (which I understand—we must have missed the signs). But instead of asking us to take it back to our room, we were spoken to in a harsh and intimidating manner. The claim that if a glass broke, they’d have to close the pool for four days felt absurd. I honestly felt like we’d done something far worse than missing a sign. Completely unnecessary.|Room Quality:|The building is poor quality, and the design is dreadful. The first room had paper-thin walls—you could literally hear a fly fart. A picture covered a vent that went all the way up to the roof (you could see the sky). The TV was crooked, the bathroom ceiling badly patched, and the mirrors were peeling. Yes, there was a fridge, but it was built into a huge dressing table that blocked access to the balcony. Completely impractical. To make matters worse, both myself and my partner were bitten by what we believe to be bed bugs after getting a blanket out of the wardrobe.|Final Thoughts:|I know this isn’t the most expensive hotel, but the basics matter—soundproofing, decent food, respectful service, and a functional room. Sadly, this hotel failed in almost every way. I would never book here again.
