layla G.
Google
Terrible Experience
I don’t usually leave reviews, but I feel compelled to warn others about this hotel.
From the moment we checked in, things were off. Our bed sheets clearly hadn't been changed — they were stained yellow, full of sand, and had chunks of hair all over them. Absolutely disgusting and unacceptable for any standard of accommodation.
They did give us 2 free cocktails, to compensate. We were supposed to have a fridge in our room, which was but it was missing.
The air conditioning worked when it felt like it. In the heat, that’s not just inconvenient — it’s miserable.
The worst part of our stay happened on the second night. At 3am, a security lady tried to evict us from our room claiming someone had signed our room number in relation to a warning at 11pm. The problem? We weren’t even at the hotel at that time — we were out, and had proof. We asked them to check CCTV to verify this, but they flat-out refused. The situation was handled with zero professionalism and complete disrespect.
When it came time to check out, they refused to return our €50 deposit, still blaming us for an incident that clearly had nothing to do with us. It’s deeply concerning that they allow anyone to sign using other people’s room numbers — what kind of system is that?
To top it off, the receptionist started making up stories, claiming the cleaners reported hearing nitrous oxide (NOS) canisters in our room — a complete lie, as we had none. She was rude, dismissive, and told us to leave.
Overall, this hotel was a nightmare. Rude staff, dirty rooms, and a total lack of accountability or professionalism. Definitely wouldn’t recommend staying here — spend your money elsewhere and save yourself the stress.