Baan Haad Ngam Boutique Resort & Villas

Had a beautiful short getaway in this resort recenltly & stayed here for 3 night at villa 501. Room is clean, new, beautiful with private bathtub in the toilet. Drinking water, basic toiletries, room slippers are all provided for. However there are a few things that resort can definitely improve on. Our room was right next to the hotel restaurant hence it's very noisy right outside our villa. Was able to hear loud music & staffs all chit chatting away at night literally right outside our room. Based on this environment is not very peaceful & private. The water drainage in room can be improved in the shower area, water tend to clog up and was unable to drain out fast enough. There is also a safe to keep your valuables in room. Breakfast food options are quite limited, taste wise is okay. Resort provides motorbikes rental too. Overall stay was pleasant.

Holiday Review I recently had the pleasure of staying at this stunning location, and I must say it exceeded my expectations in so many ways. The setting was absolutely perfect—beautiful surroundings, a fantastic beach, and a bar with breathtaking views. The service truly stood out, with special mentions to Pancake, Katie, Phon, and Kin, who went above and beyond to ensure we felt welcomed and well taken care of throughout our stay. Their attentiveness and friendly approach made a real difference and added a personal touch to the experience. The rooms were decent—comfortable and clean—but the highlight was definitely the beach and bar area, which provided the ideal spot to relax and enjoy the scenery. The only slight drawback was that the bar closed at 10:30 PM, which felt a bit early given how enjoyable the atmosphere was. Extending the hours would make the experience even better. Overall, I would highly recommend this place to anyone looking for a relaxing and memorable holiday. I’m already looking forward to returning!

Lovely friendly, welcoming staff. Such a nice place to stay. We had a pool villa which is next to the big pool plus has its own plunge pool. Beautifully clean and fresh room. Views out over the pool to the bay. Sunrise and sunset very pretty. Beach is clean and very swimmable with paddle boards and kayak if you want. Views back along Chaweng Beach. Quieter at this end of the beach but town only a 10-15mn walk or taxi. Glass water bottles in room, plenty of ice at the bar for reusable bottles, refillable soaps and shampoo in bathroom. Good food in house for all meals. Highly recommend.

Our stay at the hotel was truly exceptional! We were pleasantly surprised to find beautiful flowers arranged on the bed in celebration of our honeymoon – such a thoughtful touch that made us feel special. The staff went above and beyond to ensure we had a wonderful experience, always greeting us with warm smiles and offering assistance whenever needed. The room was clean, comfortable, and well-maintained, and the amenities exceeded our expectations. The hotel’s location was convenient, and the atmosphere was both relaxing and luxurious. We highly recommend this hotel to anyone seeking a memorable and delightful stay!

We enjoyed our stay at the hotel. The best part for us was that the beach starts right off the hotel restaurant and we enjoyed our swim. The staff was very sweet- Alek and Pan special mentions. Also good breakfast with changing menu. Location wise also its a good place to be , 10mins by motorbike to main Chaweng beach road. Thumbs up!!!!

I am a regular guest at this hotel, visiting every year during both high and low seasons. However, this time, I was deeply disappointed by their lack of commercial sense and flexibility when faced with an unforeseen situation, despite my efforts to follow the recommended process to resolve the issue.||I had booked three nights during the high season at a very high price, which is understandable for this period. Unfortunately, due to personal constraints, I was unable to travel to the hotel as planned. Following the proper procedure, I contacted Agoda, through whom I had made the booking. Agoda informed me that they would reach out to the hotel to find a solution.||After several days, Agoda got back to me stating that the hotel had refused any modifications. On the advice of the manager of the hotel where I was staying in Bangkok, I decided to contact the property directly. I hoped that a direct discussion might lead to a goodwill gesture, especially as I am a loyal customer and well aware of their low-season policies.||Unfortunately, the only solution offered was to postpone my stay by one week. This option was unrealistic, as I had to return to France a few days later. I had even proposed to reschedule my stay for a low-season period, during which I was willing to extend my visit. Despite this, no meaningful solution or goodwill gesture was provided.||To future guests:|While the hotel offers a pleasant environment and quality services, I urge future guests to be aware of their strict reservation policies and lack of flexibility. Even if you follow the recommended process and are a loyal customer, do not expect a personalized or accommodating response to unforeseen circumstances.||I advise thinking carefully before booking, especially during the high season. If you have uncertainties in your travel plans, it might be wise to explore other options.

Room - Toilet seat was not fitted properly and this was mentioned on the first night, no effort to amend this. Secondly, the light and power turned on / off several times during the night. No explanation was given. However, room was clean, well kept and spacious. Service - young male receptionist was quite rude and arrogant. My friend and I were unsure what his problem was with us. He seemed to roll his eyes and be quite sassy? Everyone else was really nice and smiled / greeted us back. Location - location was okay. 25 min walk from main chaweng area but had a great washing service nearby and spa options on the main road. Only thing to mention is the beach access is questionable. It’s very small - no beach benches and full of rubbish and weeds washed up. Would I come again? Maybe if it was a cheap option or else I think it’s better to stay in another resort with a better beach front - maybe I would try in the area of Lamai next time.

Overrated and way too expensive for what it is. Pros: Close to the airport, renovated modern rooms with nice plunge pool and good silent AC, wonderful sea view from the restaurant/breakfast area. Cons: We paid extra to have a beach villa, but it's not on the beach at all -- it's basically behind the pool so ZERO intimacy, had to keep the curtains closed all the time. There is only a small beach at low tide (with wet sand only), meaning everyone hangs out at the pool area which is quite small and feels very crowded. Restaurant is very expensive and we were very disappointed by the quality, even the pizza (we ordered pizzas from elsewhere after trying it once). Breakfast has limited choice and average quality (but the omelette and waffles were good!). Would not stay here again, the price was really not worth it.