Mahmood Jaddo
Google
A Truly Disappointing Experience – My Worst Stay Ever
As someone who has been traveling and staying in hostels across many countries for years, I can confidently say this was my worst experience to date.
First of all, the place did not feel safe. There was no access control or security in place — anyone from the street could walk directly into the sleeping area, which is extremely concerning.
The reception staff made the situation even more frustrating. The older woman at the front desk was particularly rude and unhelpful. She spoke only Polish and made no effort to communicate or understand English, which left me feeling completely ignored. On the other hand, there was a younger woman on staff who spoke very good English and seemed much more approachable — she wasn’t bad at all. Unfortunately, she wasn’t around when I needed assistance most.
On top of that, the reception area was very noisy. I could hear the staff — especially the older lady — talking loudly late into the night, making it nearly impossible to sleep.
I understand that staying in a shared room with six other people comes with its challenges, but my roommates primarily spoke Indian languages and couldn’t communicate with me. More importantly, the snoring was unbearable, which of course isn’t the hostel’s fault — but when I asked the reception if I could pay extra to move to a different room, they refused. Again, the language barrier with the older staff member made it difficult to even explain my situation.
Eventually, I had no choice but to cancel my reservation and book a room at a different hotel. I simply couldn’t stay any longer under those conditions.
I do not recommend this place and hope they take these issues seriously for the sake of future guests.