Babila Hostel & Bistrot

Arrived early on 24th Sept, they let me store my luggage and I had nice lunch & coffee while waiting. The bistrot was busy during lunch but they had excellent service. The lift works perfectly, yes we need to make sure all the doors on each floor is closed - the cleaner helps me to make sure I get into the lift with my luggage. The room is little bit small, but comfortable. Beside the inside shower, they have two showers and toilet outside on the hall. I had early departure so I pack the night before and took shower outside so I wont wake the other guest. The graveyard shift reception call for taxi at 4am, it was efficient. Overall, great experience - I will definitely stay here again

I stayed for one night at this hostel. Very convenient location, just a few minutes walk away from the train station and main sights like the Duomo and Galleria. The rooms were clean and well maintained with spacious bathrooms. Ideal for my brief stay.

I stayed in this place for a week. My evaluation of it has many advantages, such as the proximity of the place to the city center and also the cleanliness of the rooms and the cleanliness of the place. The annoying thing is the narrowness of the bathrooms and the narrowness of the safe. It was not practical and small. There were no events or activities. None of the employees invited us to a party or any kind of event in the city. The reception place was always quiet. A good experience and a good place. It is suitable for staying for two days at most, and I will definitely repeat the matter.

Please do not stay here, I had a really disappointing experience at this hostel and felt let down by the way management handled the situation. During my one-night stay, my food and key card went missing from the dorm after I left them briefly while showering (bathroom was in room). I brought this up at checkout, but instead of showing any understanding, the manager, Margarita, was only concerned about charging me a €10 replacement fee for the card. When I explained that it was late at night, the lights were out, and I didn’t want to disturb other guests by searching through the room, she told me I should have immediately reported it so staff could wake everyone up to find the missing items. Because I didn’t take that step, she insisted the fee was entirely my responsibility. I understand hostels have policies, but the lack of compassion and the dismissive handling of the situation left me feeling taken advantage of as a guest. It is also not written anywhere within their booking.com policies that a 10€ fee applies to a lost card. This is especially disappointing given that many people who stay in hostels are traveling on a budget and trust the staff to be fair and understanding. Unfortunately, based on my experience, I wouldn’t recommend this hostel. The fact that they were willing to wake everyone in the dorm at midnight to look for a key card shows that I care more about the quality of guests’ stay than they do. Given my late check-in and early check-out, it was also clear that I couldn’t have simply lost the card outside the hostel. Overall, the whole situation was really disappointing.

The experience started well but ended poorly. I arrived on a Sunday and, knowing I had a 14-hour flight the next day, I asked for an upgrade at reception. I paid an extra €60 for a private room. The room itself was decent: comfortable bed and a ok bathroom. However, it was clearly not cleaned properly: there were used mugs left on the table, the floor was dirty, and it was obvious that housekeeping hadn’t fully addressed the previous guest’s stay. To make matters worse, the elevator was out of service. Still, up to that point, it was acceptable, worthy of 3 or 4 stars. The real disappointment came the next morning. It was raining heavily, so I decided to spend some time at the hostel before heading to the airport. I arrived just ten minutes late for breakfast and was refused service. While this was technically within the rules, other places I’ve stayed (in Germany, Brazil, and the Netherlands) have shown more flexibility and empathy. After that, I asked if I could at least sit at one of the empty tables near reception to work while I waited for my airport transfer. They refused again and directed me instead to the tables on the third floor. It wasn’t a huge issue, but it felt unnecessarily rigid and unfriendly, especially in contrast to the warm, accommodating experience I’d just had at the Wombat Hostel in Munich.

My friend and I booked a room here, but accidentally booked a women's room. They couldn't help us, and we didn't get a refund. Besides the room title, it wasn't indicated anywhere that it was for women only. It was easy to overlook this, but they still wouldn't give us a refund or a different room. Easy money that way.

The location is super, on Via Conservatorio, near beautiful churches, the Basilica di Santa Maria della Passione and Basicila di San Babila. The shopping arcades and metro station are just a few minutes walk away. Location-wise, it couldn’t be better. Jaida, Sofia and Joshua were all super nice and made the stay awesome.

We stayed in a family room here with a double bed and bunk bed for our two kids. This room was comfortable with its own bathroom and shower, bedding and towels included, and was at a walkable distance to so many great places in Milan. The breakfasts are included: juices, cakes, yogurt, breads, cheese, meat, cereal and coffee- a great deal for Milan.