蔡雯媛
Google
This was truly the worst accommodation experience of my life! The backpacker was filthy, the facilities were outdated, and the common areas looked like they were still under construction, yet the accommodation wasn’t even particularly cheap!
The backpacker had around 20–30 rooms per floor, with each room accommodating up to 6 people, but there were only 2 bathrooms and 2 toilets on each floor. Isn’t that far too few?!
On the day of my stay, when I returned to my room at night, I found someone else sleeping in the bed I had checked into! When I reported this to the staff, their solution was simply to give me a new set of sheets. They still charged me the full price! This wasn’t my mistake, so why should I have to bear the consequences?
The backpacker manager’s attitude was also terrible. My three friends and I had booked the room together, and while I was actively trying to assert my rights, the manager hysterically told me to get out of the backpacker. He said he would refund my booking fee the next day but refused to refund the fees for my other three friends. It was all part of the same booking, so I can’t understand this absurd way of handling the situation!
Let me state this clearly once again: this was the WORST accommodation experience of my life!