karla d.
Yelp
Horrible Service, Rude Staff, Overpriced and Soggy Tacos
This was by far one of the worst dining experiences I've ever had. The tacos are $6 each, with no sides--just plain tacos. When I asked about the pricing, Emily G got an attitude right away and was extremely rude. I decided to remove some tacos from my order because of how overpriced they were, and when she gave me the new total of $32.36, I said that was better. That's when she mocked me, saying, "Oh, she can only afford $30 haha."
The manager, a Mexican woman, was no better. After I removed the extra tacos, she gave them to the employees, and I overheard them laughing and saying, "Oh, free tacos--that's what the girl wanted." It was incredibly disrespectful and uncalled for. On top of that, Emily lied and claimed I was causing a scene when I wasn't even raising my voice or being rude at all. She also claimed I didn't want to pay, which was completely false.
To make things even worse, they made me sign a receipt with the total, assuming I'd dispute the purchase. They didn't give me a copy of it, only the receipt listing the items, with no price or total on it. It felt like they were trying to cover something up and assumed I'd cause trouble, which was totally unnecessary and rude.
After the transaction, Emily mockingly said, "Have a great day" as if the issue was settled. I waited at the window to ask about my drinks, and when she finally opened the window, she snapped, "Is there a problem?" She kept slamming the window and was completely unprofessional. When they asked if I wanted sauce, I specifically said green only, and she gave me an attitude about it. There were also tomatoes on the taco when I didn't ask for them, and they added an insane amount of onions, which completely overwhelmed the tacos. The tortillas were soggy, and I didn't even get limes.
This incident happened on January 25th at 9:32 PM. Save yourself the trouble and go to Sayulita's Mexican Food--it's a million times better than this place. Avoid Bad Hombres at all costs--it's not worth your money or time!