Francesco T.
Yelp
My wife and I visited this beautiful Abbey at the beginning of September. As our flight was delated, we arrived past 1130pm but the restaurant staff was so kind to leave a full dinner in our appartment. The granaio appartment was clean and well furnished, and the breakfast the day after our arrival very good. Friendly staff served us scambled eggs, prosciutto and cheese, excellent house made focaccia and pizza, a spinach and prosciutto puff pastry pie, fresh fruit and yogurt..and a milion other items. Coffee service at the same level of a bar..cappuccino, latte and all you can ask for, juices etc.
My wife broke a tooth and the reception found for us a dentist the very day. Stunning to say, dentist performed a clean up and temporary repair for free!!!!
We also joined the tour and tasting, which was hosted in a tasteful room.
Concierge again helped us booking a wine tasting at Volpaia our last day.
A part the restaurant needs to be mentioned. Riccardo Giorgi, manager at the restaurant, offered us the most friendly and professional service I have ever received in my entire career of hospitality and food and beverage manager. Service was attentive but not invasive, we asked for items off the luch menu such as a big juicy chianina steak, he made it happen.
Wine tasting was offered by the house.
I shall mention that we booked the granaio room not being aware than it can host up to 2 families. When we casually mentioned this to the receptionist, we were given 50% off.
I have been manager in the industry for over 35 years and I have never received such professional and attentive service.
Stop to visit the pretty shop at the beginning of the road that takes you to the abbey..you will find the same quality. We will be back