Claudia Kaml
Google
A Breathtaking Tuscan Retreat with Exceptional Setting, But Value and Flexibility Disappointment
Nestled in the heart of the Tuscan countryside, this secluded estate is undoubtedly one of the most picturesque hideaways one could hope for. The sweeping gardens, peaceful parkland, and a private swimming pool create a dreamlike atmosphere, perfect for guests seeking quiet luxury. The panoramic terrace overlooking the grounds is a standout feature: ideal for morning coffees or sun-set dinners.
The staff, from reception to kitchen and service, deserve praise for their friendliness and professionalism. Their warm and attentive attitude made the stay feel genuinely welcoming.
But for all its beauty and charm, the experience is undermined by a series of missteps particularly considering the €950 per night price tag.
Breakfast is included in the rate, but the selection is unexpectedly sparse. If you'd like a simple porridge, an avocado-and-egg bagel, or anything slightly beyond the basics, be prepared to pay an extra up to €18 for a bowl of porridge, which feels absurd at this level. At such a price point, a varied and complete breakfast should be the norm, not a premium add-on.
Dinner is another example of style over substance. The food is truly good, refined, seasonal, and beautifully plated but the portions are so small that even those with modest appetites may leave hungry. And the prices are excessive, even by fine dining standards, creating a growing sense of imbalance between cost and experience.
One particular moment encapsulated this disconnect perfectly: at 9:45 p.m., after dinner, my husband kindly asked if he could have a single scoop of gelato. The waitress, though friendly, politely declined because the kitchen was closed already. While I appreciated the courtesy of the response, one has to wonder: why would a chef be required to serve one flavour of ice cream? It felt unnecessarily rigid and out of touch with what should be a guest-oriented experience.
In summary:
What we loved
- Enchanting location and stunning garden/park
- Private and peaceful setting
- Beautiful pool and panoramic terrace
- Warm, professional service throughout
What needs improvement
- Poor breakfast value – limited offering despite “included” label
- Extra charges for basic items
- Very small dinner portions at extremely high prices
- Lack of flexibility: even a scoop of ice cream is unavailable after 9:45 p.m.
Would we return? For the scenery and serenity alone, perhaps. But only if pricing becomes more aligned with service and a bit more common sense is applied to guest comfort.