Bagan King Hotel

The room was nice, super clean with local interior. The General Manager of the hotel, Mr. U is the most helpful and friendliest. He speaks very good English. He helped us planning our tour, get a tuk tuk for our tour around Mandalay and taxi for our next trip to Bagan with a very reasonable price. Other staffs are friendly and very attentive also. The rooftop bar and restaurant is a must to try. Foods are nice, breakfast and dinner. As a 3 stars hotel and with the price you pay, you are at the best place in Mandalay!

Really impressed with the staff here! It’s a 3-star hotel, but hospitality and professionalism is 5-star. All the reception staff helped us from day shift to night shift, from trip planning, to booking tuktuk, to communicating in local language, to offering advice of safety… You feel home - despite visiting Myanmar under the current situation. The restaurant on the 6th floor offers a variety of breakfast included in the rate and the menu changes daily - you won’t get bored with the food! Every evening, there’s happy hour that offers a free drink for guests - would recommend the rum sour! Have a chat with the supervisor here also bartender- he’s been working here 10+ years and always at your service! We are checking out today for Bagan and will be missing them all!

We probably will not stay at this hotel again. We live in Myanmar and travel here often, so we have had both good and bad experiences with different hotels. This one is in the middle. ||Staff: Some staff did a great job. The food servers (Aung Ko and Moe Myit) were very approachable, and their service was great. The day manager (Ko Nge [?) was also friendly and constantly checking on us too, so that showed a willingness by staff to help. However, when we first arrived, the front desk staff insisted that we pay an additional fee for one of our children's breakfasts each day, per the hotel's policy. We explained that when we paid online through Agoda, it said that all our family could eat for free, according to the occupants of the room and the ages of our kids. They pushed back a little, then the day manager stepped in and said it wasn't a problem. We probably would have asked for a refund if they didn't let us do that. ||Later, the front desk staff told us there was a problem with filing our paperwork with immigration, although all of Visas, FRC and Form C were up to date until March/April. This is just typical for immigration offices here, just wanting tea money from the hotel filing the paperwork, but they were asking us to fix the problem by providing a receipt from our filings almost a year ago, which we obviously weren't carrying. Again, it's not needed; our visas were clearly up to date, but the front desk was trying to get us to fix the problem. ||Food: The breakfast food was the same every single day, and the product was just ok (if that). They will use the cheapest vegetables and fruit they can buy at local markets in Myanmar. The food wasn't horrible, but again, there was no real variety, and it was just ok. Fried rice, a curry, and fried noodles, with a few other items like old bread and noodles, but that's about it. They will prepare an egg for you however you like, which is ok for a couple of days. When the servers asked about the food quality after about 5 days' stay, we said honestly, it wasn't great. They asked for suggestions, and we gave some, but later they told us they could not find those food suggestions. I expect it just isn't in their budget. We were also walking by a room one time and overheard another guest, complaining in Burmese about room service, saying the food was old and smelled bad. ||Facilities: As told by others, the rooms are somewhat dated and older, although large. Mattresses were very hard in both rooms, so if that's a problem for you, then you won't sleep well. That's not a massive issue for us, but it could be for others. The rooms could definitely use more lights, too, but that's a little thing. The air-conditioning broke for one night on a couple of floors, including ours, so our kids did not sleep well. We just slept in shorts, above the sheets. It was the cooler season, so it wasn't bad. If it happened in the hot season, it'd be a real problem. There is also at least one rat living in the ceiling of the 5th floor (which means it probably has access to the kitchen/restaurant on the 6th floor). We would hear it run above and through the hallway ceiling (this is Myanmar), but it did not look great. I've stayed in places with worse pest problems, but other hotels are more proactive about getting rid of them. However, the rooms were cleaned daily, and the cleaning was decent. ||Location: Pretty good and close to the moat, so my son and I could go for runs there in the morning. It's at a bustling intersection, and one night, there was a horrible accident involving a motorcycle and two cars. So you have to be careful, but that's everywhere here. We were told not to walk around the moat at night for safety reasons, which I appreciated them letting us know. ||Price: If you want a decent hotel for a night or two in Mandalay, this might be an ok option. For our family and for an extended stay, we can find places that suit us better in Mandalay at a better price. The reviews of this place made us think it was worth checking out, but we probably did not get our money's worth. Probably won't come back.

Bagan King Hotel was a great place to stay, and I especially want to commend the F&B team; Aung Ko Ko, Moe Myint, Thet Paing & Shwe Zin. The restaurant staff were warm, welcoming, and very attentive throughout my stay. Their service was prompt, courteous, and always delivered with a smile. They went above and beyond to ensure a pleasant dining experience. Excellent hospitality and truly professional service.

Very friendly and nice staff, clean rooms, rooftop restaurant with a great view, kitchen from the world and local food as well. Highly recommend lime juice, prawn spring rolls, all noodles and soups are delicious. Location is very nice nearby the Palace, where you can promenade with locals in evening, enjoining some fresh cool air.

This hotel is nice and clean and the service is respectful and attentive. We’ve stayed here when March earthquake happened. The hotel didn’t suffer much and the staff took good care of us which makes it a reliable accommodation in Mandalay. They also have a rooftop bar that is worth visiting. It has proper food and cold drinks. The right place to chill after work or on a weekend.

This hotel is renovated with a lot of local flavour and aesthetics. The room was comfortably furnished. The only complaint is the toilet was a little dim due to dark tone furnishing. The hotel location is good with a number of restaurants and eateries nearby.

Good location - you can cross the moat near the hotel, walk around palace, go inside, then head to mandalay hill. Hotel design is exceptional! Should see.Breakfast, dinner - everything is wonderful. View from the restaurant is attached.Staff is super attentive.