Bagan Umbra Hotel

We loved our stay at the Umbra Hotel for second time, I love it. The pool area is incredibly charming with an infinity pool overlooking a temple.Our kids loved it and played there every day after visiting Pagodas. The location is also great , close to the temple zones, next to Hamony (a very good and cheap restaurant, one of the best actually) and 2/3 min walk to the street where all the restaurants are very close. You can rent ebikes oposite the entrance of the hotel and bikes next door. All very easy. It's safe, the breakfast is increadible and the Staff is so friendly and caring. A little paradise!

Myself and my partner recently spent 5 nights in the Umbra Bagan Hotel. One the face of it, and when you look on the Booking sites it looks great. Be wary! You will notice the are very limited pictures of rooms.|The pools and food are good. Not the best but satisfactory. I would recommend the barbeque which was excellent.|What brings this place down even before you reach your rooms you are expected to pay for your full stay in cash. This a medium to high quality establishment according to the hotel and this is reflected in the cost so you have to cough up a fair bit of cash. In reality they will accept card payments but are mearly reluctant to. |We were told we would have to move rooms half way through our stay which we found offputting. After kicking up a fuss they agreed for us to stay in our room.|When we did reach our room we perhaps wished we hadn't stayed at all. The room was not very inviting. Dark and with poor air-conditioning. The bathroom was grubby with loose hooks on the wall and taps that spun around as if they were not bolted. It was the standard I would have expected at a budget hotel. And so to bed. As I climbed in I felt something on my feet. Apon inspection the sheets were dirty as if the bed had already been slept in. I found it hard to sleep the first night. |In the morning the staff at the hotel, who were great tried there best to deep clean our room and did the best they could but there were some things which needed to have been attended to long before they got to this stage.|At 9am the electic goes off for 4 hours, as is the norm in Myanmar. Although this hotel has a generator they did not turn it on. The temperatures inside soon increase so be warned it can get hot. We complained and it was turned on for us. The hotel was full so they there was insufficient revenue to run a generator.|Bagan is an increadle place. We intend to visit again but will not include this hotel on our list.

I recently stayed at the Hotel Umbra, Bagan and it was a truly disappointing experience from start to finish. Here’s a breakdown of what went wrong:||||The front desk staff were unhelpful and seemed irritated when I asked questions. There was no effort to make me feel welcome or address concerns with courtesy.||||Upon checking into my room, I was appalled by the state of cleanliness. The bathroom had mould in the corners. The toilet and taps were broken, never fixed. The floors hadn’t been properly cleaned, and the overall atmosphere felt dusty and neglected. When this was pointed out staff came to clean but not to fix anything that was broken.||||The A/C unit was in the wrong place and wasn't in the best condition. The electricity was turned over during the day which made the heat unbearable. ||||The pictures on the hotel website looked nothing like the actual facilities. The lobby looked modern, but the rooms were outdated and in desperate need of maintenance.||||For the price I paid, this hotel was not worth it. I’ve stayed at many budget hotels with better service, cleanliness, and comfort. I will not be returning and cannot recommend this place to anyone.

Landscaping is really nice and my fav spot is pool with pagoda view. But rooms are not really good and get some bad smell from bathroom.

You are in the right place for a beautiful, peaceful and clean holiday in the center of Bagan. The rooms, bathrooms are clean and spacious, the breakfast is very good, I did not try the hotel restaurant, but there are many eating places outside the hotel. We hire easily for E-bike, Tuk Tuk,Balloons and other tours at the reception. Definitely stay, you won't regret it.

Great location near restaurants and pagodas to visit in Bagan. Buffet breakfast is also great and fair price room. Customer service is great and the staffs are helpful and kind. E bike rental and car rental services available with fair price. There are also swimming pool and spa.

Great place, friendly staff, like being in a tropical garden. It has its own ancient temple in the gardens. Breakfast is good and fresh, standard fare including eggs cooked as you want to. Staff let me check in early with no problems, also booked my bus ticket to Mandalay. Great location for the temples. There are regular power cuts, but remember we are just visiting. I’d stay here again and tell anyone in the area to stay here.

I arrived early from an overnight bus journey from Yangon, there was confusion over my booking, because I’d used Booking. com, but when sorted they allowed me to check in the room early.|The reception staff also booked my bus ticket to Mandalay.|I’d booked a tour of he area and when the Operations Manager Myu noticed I was sat around he eventually got through to the tour operator who’s company had ceased trading three years ago!|Myu could not have been so helpful, offering to sort out a guide, taxi, tuk tuk or eBike.|The grounds of the hotel are wonderful, like being in a tropical garden and how many hotels have their own ancient temple!|There are regular power cuts, which can be a tad annoying, but remember the troubles in the area and we’re just visiting.|Breakfast was good and fresh. I had beans on toast and a fruit platter. Standard fare on offer, with eggs and omelettes made to order. |If I visit again this is the place I’d stay.