Bill L.
Yelp
This Bagel and Breakfast/Lunch stop is truly and absolutely a "cut above the rest!!!" The Bagels are outstanding and come in a myriad of different varieties (everything from sweet and tasty popular cereal bagels, to one of my absolute favorites - The Cheddar Cheese & Bacon Bagel, which is like its own meal before one has even filled it with a specialty cream cheese or egg sandwich combination!)
These are my second favorite Bagels in all of SI (a place where you can't toss a cat into the air, without it landing on another bagel establishment,) second in size/quality only to my favorite in New Dorp Plaza (which unfortunately, while presenting huge well made bagels, does not have nearly the variety and selection, that Bagels, Bread, & Butter offers-up to their happy regulars!)
Additionally, Alex & the others behind the counter, cook-up some wonderful Breakfast & Lunch options, with some of the delectable lunch specials and salads varying everyday. Even their flavored cream cheeses are some of the nicest inventions that I have seen in that category and somehow always manage to taste fresh, as if they just were produced!
What I really want to hit upon, is the service. My good friend and co-worker, Kenny, visit this establishment on a fairly regular bases, and have been completely enamored by the unfailing, remarkably friendly and accommodating service provided by Mimi and the others at the cash register! We mostly consume our meals while still at Bagel, Bread & Butter. What that means is, prior to heading-out to conquer our long, Managerial, work days, and while consuming our delicious array of breakfast items, we are privileged to witness a wide cross-section of very diverse Patrons, visit BB&B and likewise purchase food and additional items. Again, those that frequent this establishment are a truly diversified sampling of those that comprise the surrounding communities. They include people of every race/color, religion, ethnic background, age, economic level, work class, nationality, etc. The staff always reflects the highest possible standards of consumer service, professional attitude, and congenially accommodating attitude. I hear from fellow community members surrounding this establishment (again, of every race and background) how much, like myself, they enjoy frequenting it. There have been several occasions when I have witnessed Patrons entering, or approaching the check-out counter, with "issues" of their own, or exhibiting somewhat "irrational" behavior from time to time, yet Mimi and the others never flinch in maintaining a patient, kind and caring disposition. It is for this reason that I am personally offended at remarks made by a prior reviewer, implying things about certain staff that I know in my heart to be untrue, and falsely speaking for a "community" that I also know generally feels nothing but positive about this establishment & all its staff! People often "claim" to have recorded proof of facts that, when asked to present them, are truly not in actual evidence at all! I know that certain staff were hurt by comments falsely made, and an interaction that was biased and skewed in its actual factual account, left by the aforementioned reviewer.
In today's times, people can leave nearly anything online within social media, "grinding their personal and emotional axe" without a thought for its consequences, however, I wanted to also speak for the community, thanking this fine establishment, and its kind-hearted staff, for their loving hard work and service, in leaving this review. We wanted to thank Bagel, Bread & Butter and ALL their staff, for their dedication, wonderful quality products, and fantastic "people" skills!