Ben S
Google
We arrived early and I asked if a room was ready. I was told it was not. My wife went to ask, and we got a room straight away, which is interesting. Family was amazing. Kids lived the bunk bed. |Bar staff overworked, never a smile, just a grunt if we were lucky. We asked them to warm up some porridge in the microwave, and they made this process so long I felt embarrassed for them. |Reception staff were ok, not warm, very dreary. Shame as this was my second stay, it doesn't take much to show some warmth to your guests! Overall we didn't think they were keen on children in the hotel.