Bahia Principe Grand Samana

I had a beautiful relaxing time at the Bahia Grand Samana. The service was 10/10, the private beach and scenery is absolutely beautiful. I would not recommend this hotel if you love night clubs and poolside entertainment (drinking contests etc the kind of thing you see in big hotels in Punta Cana ) but if you’re looking for a quiet, lowkey, beautiful spot to unwind and relax this is the place. The food was great, would have loved to have tried the Italian restaurant but it was closed while we were there. Excusions were nice and Samuel at the Amstar desk made it very easy and pleasant. We opted for the Limon falls and a visit to the Bahia village. I would do Cayo levantado if we had a few more days. The hotel room was spacious and comfortable, hotel was clean, food was good, beach and surroundings were absolutely beautiful.

I needed a very laid back, relaxing vacay and the BPGS exceeded in all areas. Keeping in mind this is the low season, I understand why an a-la-carte restaurant was closed during my week, but the dinner at Don Pablo was superb, and the main buffet with several a-la-carte nights worked very well. Very clean resort in all areas (lobby,pool,beach,etc.), and my room was perfect, nice and cool, with anamazing view. But to me the best part of the trip were the people. From the check-in and lobby staff to the pool bar and restaurants, everyone working there had a smile and were happy to help in any way possible. The Bahia Principe Grand Samana's best asset is their staff, and I cannot thank them enough. Special shout-out to Jose Antonio who went out of his way to ensure I had everything I needed - even before I knew I needed it lol ! Lots of great memories, and cannot wait to return.

I am not sure if I just went at a bad time, but I feel highly mislead by the reviews and website. The service and people are amazing, this speaks nothing on them! The hotel was old and dingy, there were NO restaurants open until Tuesday (we got there on Sunday). the buffet had hot dogs, chicken fingers, and hamburgers. some other inedible items not resort like. There was no beach access, all covered in seaweed. The room sent was so strong I had to ask front desk about it, like they are covering up something. The bed felt as if I were sleeping on a wooden plank. The bathroom had a "jacuzzi tub", i turned on and all the jets flew off with dirt. The paint in the bathroom was chipped all on back of door. TV did not work at all, which we needed because no food and no activities, the pool was crowded and small already. Drinks were watered down, even the wine. The front door had cracks and no inside bolt so anyone with a key could walk in. there was an inside safety door, which also didnt close. We asked to transfer to the other Bahia resrot the same day, but the department needed to authorize that was closed, so we were forced to stay at the hotel.. finally around noon the next day we got approval and had to pay $100 to take us to the other resort- which is a very high fee if you know the country. Overall extremely unpleased. The front desk staff were absolutely amazing. wasted a whole day miserable and no concessions offered. also all these awards are from 2016. they are not luxury or 5 star anymore . they have signs posted as if they are still qualifying, which could be fraud.

A super secluded resort tucked into a pocket of natural greenery with a private beach. Food was varied and fresh and the drinks strong and flavorful. Our only complaint was maybe having cold treats available like ice cream or popsicles. Staff was nice and extremely helpful.

All the staff are EXCEPTIONAL! Even the ladies who do the HOUSEKEEPING have made my stay so WONDERFUL! EVERY SINGLE STAFF I have interacted with has gone ABOVE AND BEYOND EXPECTATIONS and have made my entire trip SO MUCH BETTER than I could have dreamed! Thank you all SO SO SO MUCH from the bottom of my heart, THANK YOU ALL!

The location is perfect and beautiful views. The service is not the best. And the drinks are no close to being right. Rooms are nice but out dated. My room was full of ants and after notifying the front desk I would think something was going to be done about, I was on a excursion all day can back to the room house keeping has already been done and there was still ants in my room.

I had a truly pleasant and relaxing stay. From the very beginning, the customer service was excellent—always friendly, smiling, and willing to help. One of my favorite things was seeing how well the staff interacts with each other. There’s a clear sense of good communication and a positive work environment throughout. I especially want to highlight Ana Ortega, the director, whose leadership style is truly admirable. Her respectful, approachable, and collaborative way of managing her team makes a real difference. Also, a special mention to Chef Jerson, who is incredibly kind, and whose food brings out the authentic flavors of Dominican cuisine in every dish. The views are breathtaking and the hotel’s cleanliness is impeccable. Without a doubt, a place I’d return to and highly recommend.

This was my first stay at Bahia Principe Grand Samaná, and I honestly couldn’t wait to leave. From the moment we walked in, the resort felt deserted. The walls were still lined with old “Luxury” certificates, but what we experienced was far from it — none of that standard exists anymore, and the downgrade isn’t mentioned anywhere. On our second night, a singer performed to an empty room. It was uncomfortable to watch — there were more staff than guests, and I felt genuinely uneasy being there. Walking through the hotel at night felt eerie, not relaxing. Food was terrible, only one restaurant open, watered-down wine, and room service unavailable until late. We had to leave the hotel to eat, despite paying for an all-inclusive package. Just two weeks earlier, we stayed at another resort in the same price range — full of life, great service, and actual value. This felt like a bad joke in comparison. I hope the refund process goes smoothly, because after all of this, it’s the least we deserve.