Baklava Factory

Alright at best. My pistachio baklava and kaitifi tasted like pure corn syrup as opposed to honey. It had an odd flavor to it that Im not used to. Its a shame that this is one of the few options in Van Nuys/North Hollywood. 1lb for $18.99 is a lot compared to many places Ive been to in SoCal. Hopefully my next visit is better.

After driving past here a zillion times, I finally decided to give it a try on Easter. They were open until 5:30pm and this girl did not want to make baklava to go with our Middle Eastern feast. The gal who helped me was very nice and let me know which tray was the most popular. She also offered me a sample to try. It was so fresh and delicious! I bought a 36 piece variety of pistachios and walnut baklava. It was around $39. Each pound costs $17. Well worth it. My family devoured it! And I still had a few pieces left to enjoy at home. *Plenty of free parking in the lot. Just west of Cold Water Canyon on the North west corner of Sherman Way. *Great for parties of any kind *Absolutely fresh and stays that was for days!

Baklava as a pastry is good. Service and dishonesty, however is bad. I ordered 1 lbs of baklava ($19/lbs) and 4 pieces of tulumba ($12/lbs). The lady weighed and quoted $23.50 for bakhlava and $4.00 fir tulumba, total $27.50. I asked again because I didn't hear it. She got mad and put everything in the bag including syrup (comes with a bakhlava) and placed them on a scale together (combining low and high price and freesyrup). She told me $30. This is plain cheating of elderly customers. Shame on you. It's not about $2.50 fraud My coffee cost more. It's about a business cheating customers.

We stopped in here to pick out some treats for my birthday and took home a little over a pound of baklava. They had an amazing array of baklavas to choose from. The chocolate ones are so good dipped in espresso. The woman working was patient while we made our picks and explained how it was priced by the pound. When she heard it was my birthday she gave us 2 freebies! We will definitely be back!!

It's straight up DELICIOUS AND AUTHENTIC, must try if you haven't.

It’s like walking into Baklava heaven, seriously. Their almond baklava is BANANAS - I HIGHLY recommend. I asked the woman how many years they’ve been open and she said 18, it’s super evident why. She was very nice to me too, you can tell she’s been around baklava for a while & that baklava is her THING. I will be coming back way to often for my own good.

Small shop in an unassuming strip mall. THE BEST BAKLAVA I'VE EVER HAD! it was so incredibly fresh, the crisp layers of filo, the finely chopped nuts, the delicious taste of sweet honey and all the butter made it the perfect bite of heaven. Don't drive by and wonder if they're any good, go in and taste for yourself, you'll be blown away. Wonderful cust service and clean shop. I love this place, is now my new fave!

Went here as a recommendation from an LA local and she told us that when she's craving Baklava, she drives all the way to the valley for it just to go here. Had to give it a try and certainly didn't disappoint! Every single one we tried was delicious!

Overall a great place for baklava and middle eastern sweets. Service is super friendly and fast. The displays show a wide array of goodies that all look amazing. The bird's nest style baklava with the nuts in the center are crispy, crunchy, and just slightly sweet. The rolled kataif are crunchy and delicious with so much pistachio and walnut. Namoura was the sweetest but in the great way, soft to the bite and great flavor.

When your husband who is not Middle Eastern, is picky about his sweets and actually likes something...ya give it 5 stars!!! Making Baklava is not easy. It's a lot of chopping nuts, layer upon layer of phyllo dough, honey, spices and more layers. So, this Easter we decided to buy our dessert. After driving by this store countless times over the years, I finally took my chances and walked in. Woo hoo!!!! I was in heaven and it was open on Easter Sunday! I picked out the most popular variety of walnut & pistachio baklava. I got a tray for $38 and it was a huge hit! The flaky pastry, layers of nuts, honey & spices were delicious. So very fresh that 3 days later it tastes just as good. Definitely will be back. *Plenty of parking in the lot *Variety of cashew, walnut & pistachio baklava *$17 a lb. You can buy less than a pound. *Great for parties, gifts, taking to dinner at a friend or family members house.

This is a cute little Baklava shop that sells so many varieties! I came here for the famous Dubai chocolate and they were selling them in cute portioned out single servings only for $4 each! This is great for someone like me that wanted to try it out. Their Dubai chocolate is amazing with the perfect crunch inside and sweetness of the chocolate! Not too sweet which is the best compliment and would be perfect for gifts since it was single packaged! Dubai chocolate - I get the hype especially here!

The. Baklava Factory is amazing-so many choices, such nice customer service! I was having a party and was able to pick a delicious assortment of baklava. I will definitely be back and recommend it to others.

Long time customer. Quality is impeccable. Jumping on here to share my incredible experience trying the large Dubai chocolate for $12. It is milk chocolate with pistachio crunch on the inside. Best $12 I spent this week. The salesperson was kind enough to answer my call and confirm they had some in stock before I arrived. The store is super cute and I snagged a parking spot in the small lot. Highly recommend!

Walked in 2 hours before store was closed. Store front associate says they were closed. The store hours are not updated correctly. Call ahead of time.

Good baklava and other middle eastern treats. Staff is friendly and gave great suggestions on treats to eat!

Great Baklava. More Lebanese style with most of their pieces having pistachio rather than cashew or walnuts. The inside was clean and service was quick. Parking can be tight so be patient. Would definitely recommend!

Trying the Dubai Chocolate bar that's all over social media and I found a spot that makes it. It's made with toasted kataifi and pistachios to create this Chocolate Bar, $10.00 a slice

They are so delicious! And so many varieties! They have them with simple syrup, honey or even sugar free!!! Be sure to grab extra if you don't live close by because you'd kick yourself when they are all gone in a few days! The sales were patient and mad great suggestions!!

Baklava Factory offers heaven in every bite. A little assortment of 3-4 runs me just a few bucks per visit. I absolutely love everything I get. There's walnut, chocolate, pistachio, almond, and more. There's also water and other snacks and nibbles. Super easy street parking and a lot in the back off of Ventura Blvd. Come support a great small business.

I bought a couple of assortment tray for my students and parents for our production wrap party. The service was amazing. She helped me pick out variety that were traditional as well as some I've never tried. (The chocolate was defiantly my favorite). I can't wait to have more. I will defiantly go back.

They know their baklava. Went in for an assortment and was very pleased. Ton of variety. Taste was lovely and had a fresh crunch. Loved the pistachio baklava and the bird nest one. Excited to go back and surprise more loved ones with these pretty desserts :)

Great service the pastries here are good I just wasn't a fan of the Dubai chocolate not good and the presentation wasn't good either I paid $15 for 3

The balkava is soo delicious here i highly recommend trying a couple of their items. I wanted the chocolate dubai but they were sold out but everything else is super good and not overly sweet

Drove from far away, the signed said open, the google said it was open, they're sign said open and the girls said "we're closed" crap service. Thanks for wasting our gas. We drove over an hour..

Good place for desserts but a little pricey! My hubby picked up two desserts - an assortment of baklava and pistachio desserts and it was $50! While they were delicious, this was a bit more than we wanted to pay for dessert.

Heaven on earth for baklava lovers. So many different kinds. A world of flavor. Reasonable prices. Fantastic service. This is definitely a new fave!

Wowww! I absolutely recommend this place!!! The baklavas are amazing, different types and flavors Love it

A delicious sweet trip around the world with one stop at Baklava Factory! They are doing something very good here: variety of spices, fresh and perfectly sweet baklavas from all regions of the Middle East. Cardamom infused for a trip to Persia; pistachio filled for Turkey; and various walnut variations to encapsulate Lebanon, Syria, and other Arab nations. The woman at the counter was honest and explained varieties for me so I can make the right choices; and I did! My family and I finished an entire one pound serving. No regrets! A must try.

The perfect one stop shop for any party or get together. There are assorted trays, are a solid price point for a potluck, a birthday, or a holiday gathering. If you find you have a favorite, you can also build your own box. Quick. Sweet. An effective confectionery treat. The staff is kind and will get you out in time to enjoy the most of your time with friends.

The best place in North Hollywood to get baklava! The staff are helpful and kind. The prices are reasonable and the desserts are delicious! I recommend this place to all. A must try!

I came in and picked up some pastries for myself and omg everything was so delicious. I got a little assortment and my favorite was definitely anything that came in chocolate. I'll be back!

Lady at the counter was not very personable. Perhaps it's in their culture. But the. Baklava is amazing. So I can get over the rudeness.

Stopped by here after getting Indian food from the spot next door. They have a large selection of Baklava with a variety of nuts, including pistachios, walnuts, etc. They also have Baklava from different regions of the Middle East as well as a couple of other Middle Eastern desserts and Lebanese Ice Cream. Baklava was a little too sweet for us, but still tasty, definitely a fun experience to try all the different types of Baklava. Everything is sold by the pound, our 3 pieces of Baklava came out to 4 dollars. The shop owner was nice and did not charge me an extra 50 cents for using a credit card, which is always appreciated!

I came by Wednesday spend $50 I had guests from out of town , we got home put everything out and let me just say it was all stale left over from the weekend nothing tasted fresh ... What a shame I would never come back I was so embarrassed . Now Thursday 10:30 am and there not open Hmmmmmm what kind of business are they running !!!! Such a shame to call themselves Baklava Factory

Had a moment before collecting my Indian dinner next door. Oh my what a treat this was. Tried a few; double chocolate, pistachio and some cashew . The cashew is phenomenal .

Since the early 90s I have been going to a pastry factory it was called baklava factory on Ventura Boulevard in Encino the only person I dealt with was a very nice lady that always took care of me and advise me of what to buy what's good what's not good to come back tomorrow for the fresh baklava I always liked her service I believe now she's at a different location on Sherman Way in North Hollywood I have been there a few times she was always there Last weekend I went there and there were two other females at the place !!! first of all they did not have the pastry I wanted so I picked three other pastries when it was time to pay I use my card the female that was there realized that she made a mistake and it had to be canceled so I use the card again then she said she made a mistake again and I had to use it again so I used the card three times even though the first mistake was only for $3.74 I didn't like the fact that she told me everything is taken care of when I looked at my online bank Account I noticed that the charge was still there I immediately called I said I live in the Valencia area I'm not gonna be able to spend at least 4 gallons of gasoline to go back to North Hollywood and come back for this amount of money can you please put it back on my card and she said no problem I will give the information to the boss and they will be able to do that no problem of course she asked for the card number my name and my phone number and all that was provided it has been a week already I called back and the lady was so rude I couldn't believe it she said we're not going to be rich from this money and she asked me to come back again !!! so either I pay 4 gallons of gasoline at over four dollars a gallon or it's gonna be a problem getting my money back The strange thing is that she asked for my information again she wants the card number my phone number so she can give that to the boss !!! but I gave that to her already last week end !!! overall the pastry was really horrible this time like where they're supposed to be cream or cheese some of those parts there was nothing inside them advice to the owners hire people that are kind and know what is the meaning of customer service otherwise you're gonna lose your customers one after another after that conversation I don't want the money but I want everyone that reads this to know you are dealing with rude people and they're not making the pastry like they used to So ,,, bad quality pastry rude workers I am done with this place never again and they can keep the $3.74

The baklava here was good. I had the traditional pistachio and I was very pleased. I also tried the chocolate roll. The dough was tender yet firm. I would have preferred a little more sweetness but I could probably benefit from less. A sold place to visit.

Went on a Friday evening before close to buy sweets for my friend. The trio was sitting and having coffee (1 man and 2 women). The owner rushed to help me, she was nice and sweet , as she was packing my order i turned and saw the other woman in her late 30s turned around and was checking out me from head to toe. I was shocked by her look. I would understand if the man was checking me out. Don't know who she was but if she was the owner i would never went to that place. 4 stars i am giving for tasty sweets and to the sweet owner.

Unbelivable, i always come here.. very good Pakhlava, we were invited guest i called an hour before to checked if they are open since its curfew and etc.. lady told me they are open until 7pm. I arrived 20 minutes after we spoke, 6:15 and it was closed. I cannot bilieve how how irrisponsible they are

The baklava is delicious. The service leaves a lot to be desired. I don't want to pull the race card but, the woman here is never friendly to me. Perhaps, because I'm not Armenian. Whatever! The baklava is good and for that I will give this place their props. You can count on two things from the Baklava Factory, 1) great baklava 2) a (very) rude woman at the counter.

Baklava Factory never disappoints. I've visited this location and the Encino location a few times and they've always been consistent with their quality. Crispy fresh and flavorful baklava selections. Perfect for taking to a party or giving as a gift. The only problem is that I can never just eat one! $12 per pound for the assorted (August 2018). They accept cash and credit cards. Thanks Baklava Factory!

We've been coming to this location for years pre-pandemic. Huge fans. However, walked in yesterday ready to support and buy, 2 customers inside not wearing masks, and the worker also not wearing mask properly (under chin). Walked right out immediately. Unfortunately. Noticed no sign out front mentioning safety protocols as well. I'd like to say we'll return, tbd. Completely understand people have choices and can make up their own mind. This is what we've chosen.

Baklava is by far my most favourite sweets, and I can eat it by the pounds! When I used to travel to Turkey, I used to purchase two pounds of baklava...every week! Whilst thing being said, I have heard of the Baklava Factory a few years ago and had all the means to visit, and luckily I was in North Hollywood when I noticed one as I was driving by. I am a little struck by some of the reviews here in regards to the service and demeanor of the woman behind the counter. I thought she was incredibly genuine and very sweet to me, she felt like anyone's loving grandmother. I purchased a large tray, just for me, and she was surprised by my love for baklava. She arranged a lovely assortment and I was so excited to taste all of them, which they all came f r e s h. I suggest getting a pound or two of baklava here, all the baklavas I had came fresh out of the oven so I was pleased that I was lucky to get a hot batch. Ask her to sprinkle a little bit more of the rose syrup, it truly enhances the flavour of baklava so much x

Ah, the sweet pastries of the Middle East.... My Persian boyfriend and I went to Baklava Factory to purchase ONE pastry... and left with 5 for $3!! What a great deal!! Okay, so I didn't agree with the "customer service" of the owner or employee on duty whom obviously was on the phone with a friend and continued in her conversation until we were ready with decisions instead of explaining the product and making us feel welcome. However, the baked goods speak for themselves and they were great. We purchased two Aawamatts (honey balls) which are doughnut holes dipped in honey with a honey juicy center. They are rich but not too sweet like some desserts that hurt your teeth. As a non-nut eater, I instantly fell in love with the Nutless Baklava featuring the traditional Baklava Puff Pastry dipped in honey. Basically the dough of a baklava bar minus the filling. It is perfect and to say the least, I am newly addicted. The Cinnamon-Chocolate bar was nutty, chewy, and overall was delicious (according to my boyfriend). The best part of this bakery is the variety of Middle Eastern sweet offerings. From pastries, to nuts, to chocolates. All with the standard pistachio, rose water, and honey flavorings. Obviously owned and operated with love in the products.

ONE OF THE WORST CUSTOMER SERVICE EXPERIENCE. As soon as my sister and I entered the shop, we were treated with utmost disrespect and passive aggressiveness by an old lady. She was not only terribly impolite but also rushed us while we were selecting our options and did not even bother giving sincere recommendations. If you want to avoid negativity and passive aggressiveness, I urge everyone to visit many other better tasting baklava places in Los Angeles. As for me, this is my first and last visit!

Love the baklava factory. I bought everything and tried all. I kept going back. One time I went in and ordered a box but forgot the wallet. They were even willing to let me go back and pay. Very nice people too.

Wandered in here today for the first time when I was at the sushi place two doors down. I was not disappointed. Amazing selection, good prices and delicious food. Will definitely be going back soon.

Always perfect. Now I can't find any shop to sell baklava like this. Their baklava is the beeeeeeest

When it's time to indulge in something delicious and sweet, I recommend this place. I'm not sure what the bad reviews were about as the service was good, the prices fair, and best of all, the baklava was super good. I bought the two pound mixed tray to take to a party. It came out to around $22 and was specially wrapped up for transport. It had a great variety of treats and the tray was empty within 5 minutes of putting it out which I think speaks volumes of the taste. Definitely worth the visit. Oh and by the way, you can purchase individual pieces as well.

Oh my god. We ate a 1lb box. Me and my fiance. To ourselves. In the span of 3 hours driving around the valley and then hollywood. So we drop in, and the lady is not friendly. More like tell me what you want and let's go. But in a way where you know this is how she talks to everyone. She is just naturally all about business and we love it. She helps us fill a 1lb box. The food is made with love, you can taste it. She stated holidays get busy, I believe it I'm bringing this as my next office treat for the team. There is absolutely no way you can eat just 1 piece. So many options. All so delicious. My favorite is the one with stringy crispy dough. She adds extra honey. It's amazing. FAVORITE NEW FIND.

Really tasty Baklava. The woman behind counter was friendly and made really good suggestions. I tried the traditional, chocolate and walnut. All really fresh and tasty. I thought the Baklava factory was a chain, as I have seen them in other areas of the valley. I really enjoyed the freshness of the Baklava the sweet taste and high quality ingredients made a big difference. Yummy, again eat Where the locals eat. That's my rule.

It's like walking into Baklava heaven, seriously. Their almond baklava is BANANAS - I HIGHLY recommend. I asked the woman how many years they've been open and she said 18, it's super evident why. She was very nice to me too, you can tell she's been around baklava for a while & that baklava is her THING. I will be coming back way to often for my own good.

Looking for baklava ? this is the place to go. Great selection. Last week I was there again and it was outstanding customer service with extra honey and nuts. Lady was extremely nice and knew each type of baklava on the counter. I didn't see her before though. I wish parking was easy. But it's only 3 stores in the valley so happy I can find it anyways. Is better than flying to Turkey, isn't it? Lol. from my experience this baklava here is just as good as in Turkey itself. I should know, it was my home from home for a few years back. Enjoy.

Even if the woman was slightly inattentive, I really couldn't care less. Once she realized my husband and I had never had anything like this before (an assortment of options, rather than just what was on the menu at a restaurant), she was very helpful with simply giving us a random assortment to try. I've never had baklava this good and I'm from an area in Indiana with a Greek restaurant on every corner. The nest pieces were especially delicious. If this were a restaurant, maybe I'd expect a little more, but honestly, it's a very homey little place and it was only when I got in here and read other reviews, did I reflect back and think that the service could've been better. Again, the baklava is too good for it to matter. Hopefully they never do a Groupon again, cause clearly that didn't work out. Everyone back home is getting gift packages from here for their birthdays for as long as I live in NoHo.

Came in on a Sunday morning expecting a large crowd and was pleasantly surprised to see that that was not the case. The person helping me out was extremely patient with me as I have never purchased baklava from a bakery before and I tend to be quite indecisive. I ended up buying a two trays worth of a mixed assortments of the various baklava they had to offer. Full disclosure, these things are a lot more decadent than I was anticipating so plan accordingly, because even though we had eight adults for a gathering, we were barely able to finish three quarters of a tray of baklava. Nonetheless, everything about the food and service here was great. And there is plenty of parking at this particular location.

Wasn't sure what to expect but I knew they had to be good. Bought a pound half pistachio and half walnut! Let me tell you that these went above and beyond my expectations!!!! So light, flaky, buttery and just perfect!!! I will definitely be returning for more

Best Bakhlava I have ever tasted, crispy layers with cheese, so yummy, the crunchiness not only enhances your ear buds but also your taste buds, the sweetness was to perfection thank you for the free sample