Albert Farkhutdinov
Google
I attended a concert at Baku Crystal Hall today and, unfortunately, the experience was very disappointing even before the event began. Despite arriving early, we were forced to wait outside in extremely cold and windy weather. Volunteers on-site refused to let us inside and insisted we stay outside for over an hour, constantly delaying the announced entrance time without clear communication.
Adding to the frustration, there were multiple entrances but absolutely no proper guidance. Volunteers were disorganized and kept directing guests to the wrong entrances, causing even more confusion and unnecessary delays. Overall, the lack of organization, poor crowd management, and disregard for guests’ comfort really ruined the start of what should have been an exciting evening. Very disappointing experience.