Balangan Sea View Bungalow

The location is great - just a short walk to the beach. However, the cleanliness left much to be desired. One of the windows had only a frame, so all the outside noise came straight in, making it hard to relax. There was no hot water at all, and I was told that the room I booked didn’t include it. That detail wasn’t mentioned anywhere in my booking, and honestly, it’s the first time I’ve ever heard of a 3-star hotel offering rooms without hot water.

Terrible. Infinitely BAD. I'm 34 years old and I've never been treated as badly as I was at this hotel. In the first 10 minutes after checking in, the room key broke inside the lock. The receptionist almost hit us and started yelling in front of everyone, claiming that the key was new and that we would have to pay. She got angry, threw a vase of water on the reception desk and got everyone wet. I asked her name and asked for the manager to be called, but she kept yelling in Indonesian, no one understood anything. Completely unprepared to serve the public. I sent a message to the management on WhatsApp and I simply continued to be treated badly. I hope the owners of this establishment choose their employees better because that justifies the bad rating you have on Google. I've been in Bali for 1 month and I've never had problems like this. Terrible employees!

The room was really bad. The room is old and dirty. It's not just that the facilities are old and need renovations and decent improvement. It's just that the room wasn't clean. The bed mosquito net was dirty and had holes so it was disgusting to use it. The bathroom had not been cleaned properly and it was unpleasant to use it.

We traveled all around and this was our worst experience in Bali, dirty room, moldy pillow, mattress, duvet... they had a problem changing the room due to mold and they responded to us, they had guests there last night and no one complained about anything... the hotel also has a restaurant where the food tasted like all the flavors they had there, we ordered chicken which tasted spoiled and the whole meal smelled like seafood (bad storage)

We stayed 2 nights at this Hotel. We were attracted by its beauty, location and peaceful atmosphere. Far to say, although it was beautiful, the experience was not positive at all. When we arrived to the hotel my friend had a minor accident with a car in front of the hotel parking. Since the driver of the car did not speak English and was getting quite aggressive we decided to ask for help to the hotel staff. We went inside and asked DOUGLAS (name of the staff member) if he could translate for us and help us communicate with the driver in order to reach an agreement. Even though he was completely free and wondering along his desk, he told us he was too busy and was not going to help us. This sentence along with his condescending attitude really impacted our first impression of the hotel. My friend and I tried to explain to him that we were just guests trying to have some help from the local hotel staff in order to understand what the driver meant. He constantly denied us help and treated us terribly poorly even if my friend was very visibly upset and crying. We had to solve the issue by our own means. He then did not even acknowledge the issue and proceeded to mock us by asking us if we wanted welcoming drinks before our check in. Moreover, on our last day our flight was delayed and we had to call and Indonesian number to proceed with four flight changes. Since we were unable to use our phones to call and Indonesian number we asked to the reception staff if we could use the hotel phone. Some staff memebers agreed but after talking with DOUGLAS he told us that we could not. We asked if there was a way to donate simple call with their phones and he rejected us in a very rude and condescending way again. This is proof that although the hotel is pretty, general staff is nice and food was good; a single rude and terribly insensitive staff member (DOUGLAS) can ruin your experience. So if you are looking to places to stay in Uluwatu I would never recommend this hotel for the lack of help and humanity we received from the staff (DOUGLAS)

good.. friendly and happy staff. various room choices. complete transportation and motorbike rental.. good restaurant with sea view. thanks

My partner and I stayed here for 5 nights and we had a great experience. Rooms were clean, air con was great and the service was fantastic. We got new towels everyday as you can use them for bathroom and pool. Breakfast, lunch and dinner was always really nice, especially the burgers. Pool is great and always enough sun loungers. Balangan beach is less than a 5 minute walk and great place to learn how to surf. Location is overall very good and can watch the sunset everyday. If you’re travelling on a budget this place is a great stay as it is like a resort but I would even stay here for a holiday. Thank you to the staff for making us very welcomed. Highly recommend taking advantage of the spa to have a massage as well!

There are a few odd things with this hotel. So they don't provide hand soap with your bathroom sink. The hotel staff told me you have to go into the shower and use the shower gel! Like wtf? lol. I also think this hotel was also designed while they were building it. For it being next to Balangan beach it's not that well setup for enjoying the view over the ocean, which seems like a missed opportunity. Staff are friendly and they clean the room everyday.