Bruce R.
Google
We arrived for our 645 reservation and were walked to our table, which had gravy on it, and we were told to stand there and wait until they brought out new paper to line the table with. Upon sitting down our waitress told us she would be right back with some water and bread. About twenty minutes later, I asked for water, and she then brought out the water.And bread. When I asked for ice, I was told that their ice machine was broken, and that they didn't have any ice. Part of our group of 4 had been in the restaurant industry, and could not understand why they simply didn't send a staff member to grab a few bags of ice. However, we made due with drinks with no Ice for our dinner. During our 20 minute, wait for water, we could hear our waitress at the table behind us discussing her family heritage. We tried to keep a positive outlook and placed our orders. Roughly an hour and ten minutes after we ordered, our food arrived, or at least 2 of the dishes. Our guests sat and patiently waited.
For the other two meals to be served which only took about five more minutes. During our meal, we could hear our waitress vivian complaining that she was tired and wanting a different staff member to take the next table. One of the older staff members happily obliged. As if this experience was not bad enough, we asked if we could order dessert to go. Vivian told us that they only had one order left of what we wanted, and asked if we could wait ten minutes while they prepared another. We said that would be fine and 30 minutes later she emerged from the kitchen with the second dessert. By now, I had had enough and expressed my displeasure to her to which she replied with a smart remark about how I had been calling her the wrong name
And told us in a condescending way on our way out the door enjoy your night!! No apologies of any kind for her horrible attitude and service. The food was mediocre at best, and we will not be back. If you would like to experience a prime example of today's generation of spoiled, entitled young people, then, I suggest you go to balaton and ask for vivian. Just look at the other bad reviews they have gotten. And read her responses to them. It will give you a very good idea of what we experienced.