Balcones del Atlántico Residences

MOLD IN UNITS! Not cleaned prior to stay. Pros - Staff is friendly. Grounds are very nice and well maintained. Mosquito beach bar and restaurant is directly across the street (only option in walkable distance) Cons - 3 bedroom apartment was not clean and there was no attention to detail. Upon arrival, our room smelled of mildew and was visibly unkept (pillow cases too small, broken windows). The dishwasher had a sign that it was broken. After an hour indoors, I had an allergic reaction to the mold from the AC unit / curtains / blankets. I spent our three days here sleeping outside on the patio furniture. Luckily that was quite new. (Upon notifying the staff of the mold, they let me know that they are unable to help as the units are individually maintained by the owners. We stayed in unit 221)

Great vacation spot. I did my honey moon here. And have been coming back with my entire family (2 kiddos) every year.

I recently had the opportunity to visit this stunning resort and was completely captivated. From the moment I arrived, I was impressed by the beautiful palm trees surrounding the property, creating a tropical and relaxing atmosphere. The bridge that crosses the pool is a charming touch and adds an element of elegance to the setting. The pool itself is crystal clear and perfectly maintained, providing an ideal spot to relax and enjoy the sun. The rooms, located just behind this picturesque scene, are modern and comfortable. I especially appreciated the attention to detail in the decor and the impeccable cleanliness of all common areas. The resort staff was extremely friendly and attentive, ensuring that my stay was as pleasant as possible. From the pool service to the restaurant, every employee went out of their way to provide a high-quality experience. In summary, my stay at Balcones del Atlántico was wonderful and exceeded my expectations. I would recommend this place to anyone looking for a relaxing and luxurious getaway in a tropical setting.

The place is gorgeous and near everything. The staff is awesome! We had a great time and would certainly come back. The apartment was in great condition and very clean. We loved it! They accommodated all of our needs and guide us with any concerns we had.

It's just beautiful! Love the Bleach the complex the pádel Court!

The service and amenities were incredible Jesus, Judith, Basilio and Melisabel really made our stay unforgettable! From the entry to the exit.||The complex is totally premium, the restaurant looks like it was taken out of a magazine, will definitely come back.

The overall facility was nice and aparment was clean. However during my stay we encountered issues with our vehicle, all four tires were disinflated and were blocked in by a double parked car. When we questioned the administration they said they were not responsible for anything that happens to your car within their facility. This made no sense because when you rent within a complex and they have security guards on premise you would assume your car will be safe and secured. Don't think I will be return to this complex again. They have issues with the security.

The location is beautiful and the service is even better. Kilssy was un encanto super attentive and super professional. We had an amazing time and would 10000% come back. I highly recommend you stay and if you do ask for Kilssy she will make sure you have everything you need.