Beth C.
Yelp
My husband and I, along with another couple, sat at the outdoor bar for lunch. We ate, drank and had a great time. We were pleasantly surprised that the scene wasn't a twenty something party, like we have known Ballard's to be over the years. Our bartender, Ewtony, was personable, made great drinks and provided excellent service. Our party spent approximately $900 in the course of three hours on food and drinks, as it was a little pricey. You are paying for the view.
The owner, Steve, checked on our experience and we provided positive feedback (we are 50 and were apprehensive about the environment). He then talked to our party about wanting to turn Ballard's reputation around so he could change the patron dynamic.
He sold us on purchasing tickets that day for July 4th tribute band, Don jovi, so we spent $160 and then an additional $160 for our 4 adult children to attend with us. We were told by Steve, " if you buy tickets now just put your bracelet on and walk right in no need to wait in line."
We attempted to attend the event on July 4th but were faced with a line with over 100 people, all in their 20s. We were told by the bouncer that we had to wait in line, despite pre-purchasing tickets. The bouncer was rude and unprofessional, treating adults in their 50s like he would an underaged kid trying to get in the bar. We decided to go leave and forgo the concert, feeling as though the event was misrepresented. I emailed the owner, Steve, who apologized for the miscommunication and refunded us for our tickets. His commitment to customer satisfaction began when he checked on us at the bar the day we dined, and continued when we provided feedback. Thank you, Steve!
If you are looking to go to Ballard's for a relaxing, enjoyable experience without the party scene, go for lunch when there isn't a special event advertised and enjoy the drinks, food and view.