BALTHAZAR DESIGN HOTEL

We really liked this hotel. We initially chose it for the location since our family was staying nearby, but it turned out to be a great stay on its own. We booked a double room for two nights in September through Agoda. The layout didn’t match the photos on Agoda's website. Our room was smaller, but it included everything that was listed. The room has carpet, which I don’t personally prefer for hygienic reasons, but it was spotless and slippers were provided. There was only one luggage rack. If you are traveling with more than one bag, I would recommend asking for an extra so you don’t have to situate your luggage on the carpet. The room had all the details I appreciate: coatrack hooks at the entrance, windows that opened to Grodzka Street, a Nespresso machine with porcelain cups and glassware, a table and chair, and an iron with ironing board. No Chromecast, no turndown service. Housekeeping was perfect. Each day the room was cleaned and refreshed with two bottles of water, a weather forecast, and a short story on the table. On arrival, there were two caramels on the pillows. Those thoughtful details never fail to charm me 😊. The mattress was extremely comfortable. The pillows were flat, but that was the case at other hotels we stayed at in Kraków. The air-conditioning worked perfectly and was quiet. The bathroom had Molton Brown toiletries, washcloths, and plenty of hooks for hanging things. The only thing I didn’t like was the shower, which was a shower wand without an overhead option. We didn’t have time to try the restaurant, but I wish we had. The menu and pictures I found online looked really delicious. Overall, Balthazar Design Hotel was the nicest experience. Highly recommend.

Just got back after spending 3 nights here in room 202. Have to say the room was lovely decor fantastic,little drinks area, nice fireplace, Molton brown toiletries,, lovely bedding & dressing gowns , fantastic central location. Staff were outstanding. So if your considering a long or short stay to krakow this place is a must 😎🤝💯

This is slightly tough to review. This is a very expensive hotel in many ways but is it good value? The rooms are lovely, well appointed and they don't skimp on the little things that make s difference. (Oh my goodness, the towels.... If only I could find out where they buy them!). Service is unquestionably good. I would actually describe my experience as faultless. I'm not a big fan of the breakfast approach however. The restaurant attached to the hotel, which I'll review separately, produces excellent food but it's a little like they try too hard. Breakfast should be simple in my view. And yes that's quite a minor point... You don't have to have breakfast there. I found the location excellent. It's the edge of the old town but only a five minute walk to the centre and Sukiennice. Do i recommend it? Yes, because you actually get what you pay for.

Great location right near the Old Town, so some slight street noise at night—but totally worth it. The hotel was spotless with a classy interior, and the staff were lovely and welcoming. There were some lovely personal touches in the room too, which made it feel extra special. Breakfast was great—would definitely stay again!

This charming boutique hotel exceeded our expectations! The service, cleanliness and attention to detail was incredible. It’s situated in the cutest part of old town on one of the main streets with an awesome view of the basilica & cobblestone street just a 2 minute walk to the castle.. Also, the hotel restaurant FIORENTINA was one of the best on our one month vacation throughout three different countries in Europe. The service and food were outstanding and we only wished we would have eaten there again prior to leaving. Fiorintina is a must! We will definitely be back and recommend this hotel to friends!

The hotel is located in a quiet yet busy and prosperous area, walking distance to anything you wish for when visiting krakow for 3-4 days The room is comfortable and the house keeping does a good job maintaining it clean and tidy Some strange (in my opinion) policy in the reservation, check in, check out process, but further from that I can easily recommend this place

The service at this hotel is impeccable! The breakfast is remarkable and a wonderful start to your day of touring Krakow. Housekeeping is better than the typical hotel anywhere in the world. We had an adjoining room with our adult children. The beds and rooms are very comfortable. |There are not enough stars in the hospitality industry to give to the staff at the Balthazar Design Hotel!

The hotel is really beautiful, so clean and well designed. The staff are so attentive, we even got a free gift of an amaretto and a little biscuit which was a lovely touch. The hotel is the perfect location and well located for anything you want to do in krakow, whether that’s exploring the old town, the Jewish quarter or the centre. Bed was really comfy and room was the perfect size with a lovely view. If you book here you will not be disappointed, highly recommend.