Baltimore Marriott Waterfront

Pros: Beautiful place, great hospitality from the staff. They know how to run a busy hotel with efficiency. Cons: There was no microwave in the room, no food room service where they deliver the food to your room, the outdoor terrace to eat at their restaurant was closed off to the public, and lastly there is no pool/hot tub. I googled to see if they had a pool and google said they did. It would be nice if they had one. Otherwise it’s a nice hotel. Overall a great experience

Pros: Location is great - easy walk to Federal Hill, Fells Point, Little Italy, Inner Harbor, National Aquarium, and even the baseball stadium. Lots of great places to eat! Walked to the Baltimore Farmers market on a Sunday, which was much larger than anticipated! The fitness center was nice and had the necessary equipment. We had a corner room, harbor view, and the views were great. Cons: (maybe a Pro for some!) The hotel is right next to the Pavilion, so if there is a concert, you will definitely hear (and feel!) the music. That said, it ended by 10pm so depending on what time you need/want to sleep, it might be worth checking this out in advance. Could also be great for those that want to catch some entertainment! I was granted a late check out (2:00pm) but was not informed that the late check out didn’t also mean a late departure for valet (maybe an incorrect assumption on my part). Even though we checked out at 12:20, well before the granted late check out time, and got the car at 12:21, we were charged the additional $35 for picking up the car after normal check out time (12:00). Had I been advised of the additional charge, I would have made arrangements accordingly. On top of the first $35, I was charged an additional $35 an hour later by mistake. I called the front desk that same evening and the second $35 charge was corrected, and the individual acknowledged it was even under a different valet ticket number; however, it seemed too easy that my card (or maybe room) was charged an hour after I departed the location. Also, the AC didn’t turn off the entire time we were there (we kept the curtains drawn when we weren’t in the room, per the instructions); Im not sure if it was just our room or if this is common throughout the hotel, but if you’re a light sleeper this might be bothersome.

Great hotel in a safe area, close to the action. The rooms are updated and clean, very comfortable. The service was outstanding, and the facilities have a lot to offer. Highly recommend. The reason I gave it 4 stars instead of 5: - 1 x tequila soda costs $22 at their bar. I don’t mind paying a little premium on drinks when I’m staying somewhere fancy or in Manhattan/Beverly Hills, but the Baltimore Marriott Waterfront is a $14 maximum on mixed drink prices. You need to bring these costs down. - the water in my room wouldn’t get cold. It got lukewarm at best. Which isn’t a huge deal, but when you take cold showers like myself it’s kind of annoying. Makes brushing teeth a little weird too. - the parking could be simplified. You have to park and pay a separate entity, and it’s all handled via QR code and a link getting texted to you. You can only pay maximum 2 days at a time, so you have to re-up your time throughout the week. Would be great if the hotel could form some sort of relationship with the garage and just create a day rate and let me pay for the days I’m there and then not think about it. Instead it’s like feeding a meter.

We had a great experience from start to finish. Walked in without a reservation on a Thursday afternoon. Met two outstanding employees at check-in. Mamadu and Min were excellent. We explained our situation, found a room for us for two nights at a reasonable rate and even upgraded us to a harbor view(highly recommend the harbor view). We were celebrating our anniversary and they sent us a cheese platter and a bottle of champagne as well. They were just fantastic. Room was on 26th floor and like I said a great view. Housekeeping was right on. Chris the bartender was excellent, had breakfast in the hotel, Romy our waitress was also excellent. And last but not least valet service provided by all especially Juan was again wonderful. Even though the valet charge per day was $49 per day. EVERY employee was friendly, coridal and made the stay excellent. Used water taxi right outside the property. Do not confuse this property the Baltimore Marriott Waterfront with the other Marriott property which is closer to Camden Yards. While the hotel itself is fairly expensive, i highly recommend it due to it's waterfront location and the Staff which is #1.

It was not up to the level of service that you would expect for a Marriott . Upon our arrival no one even attempted to help us with our bags . Granted it was late night but there should be staff . The room was adequate but had an issue with the bathroom door . It is a sliding barn door style and it wouldn't stay shut at times and two other times it stuck trapping me in the bathroom . When my husband attempted to call the front desk for help we found that they had disconnected our room phone . They had earlier told us that our phone was calling the desk but we had never even touched it so I guess shutting it off was their fix . We were set to stay one more night in That room but the maintenance man recommended moving to our new room earlier since he was going to have to drill to fix the door . Management agreed and said they would be up to escort us to our new room , They sent the doorman with a room key and he pointed us to the room .That was their idea of escorting . The new room was much larger but not any fancier. The next day we came back to our room to find that we were locked out as they got confused about the room change . We also both got sick (throwing up) from the room service breakfast we ordered (which they don't deliver ).Overall it was a disappointing experience that we wouldn't wish to repeat .

My granddaughter and I had lunch here on the waterfront. The food was absolutely awesome. I'm 72 years old and I must say , they have the best French fries I have ever tasted. The kindness and professionalism of the staff must be acknowledged and commended. Can't wait to go back and order the delicious meal a nearby patron was devouring.

We enjoyed our stay and the location worked well for us. Service was great and the rooms are spacious. |We were on the 22nd floor and it was nice and quiet. Check in and out were very easy. We did have the buffet breakfast and enjoyed all of the fresh fruit. We would stay again.

We were in town for a conference. This hotel is up to date and ideally located on the water of the Inner harbor. The conference and food supplied by the hotel went great! I have celiac and they were able to accommodate me being Gluten Free. The bar is large and right off the lobby. Room was large with a great view of the harbor. The harbor taxi is right outside the front door and there are many many restaurant a shopping opportunities within walking distance.

A few snafoos but overall turned into a wonderful experience! I came here for a business meeting. I was fortunate to receive an early check-in with a nice view of the harbor. I noticed that the room smelled strongly of paint and chemicals, but I figured it would get better. I came back three hours later and the smell was even stronger. I asked the front desk if they were doing work and if if it would be done soon or if we expected the smell to continue. They didn't answer the question and instead upgraded me to a corner room with a gorgeous view. Everything was smooth sailing from there with no issues. The conference facilities were wonderful and I would stay here again for a meeting. Cons: -lounge offerings minimal with no lunch and nothing on Saturdays -no pool

Pros: - great location; close to historical boat tours, aquarium, etc. - comfortable, clean rooms Cons: - $15/day for wifi; didnt order it, they charged me for it and when I asked to remove the charge, they said they could if I signed up for their Marriott Exclusive Member BS.....no i dont want to sign up for something to waive a fee I didnt ask for. - Showers are good, then practically turn off and water dribbles out, then turn back on with scorching water.

I chaperoned a high school prom so I am only rating it based on the ballroom and event services. The only bad thing I experienced was the parking situation. There were multiple large scale events at the hotel so there was not nearly enough parking available. On top of that it was between 10-17 dollars to park for the duration of the event. The ballrooms they had the prom in were beautiful. Large and spacious with wonderful views of downtown. Baltimore. The staff did a great job with the set up and to keep the buffet style appetizers fully stocked with fresh food. Definitely a nice venue to hold an event at. I was not involved in the event planning so I don't know what the rates are but assume it would be expensive due to the quality of the venue and the prime location.

3.5/5 stars This was a very clean hotel with very nice and spacious rooms. The staff was polite during all interactions and made sure to take care of anything you needed. When visiting the restaurant in the lobby everything was delicious and the meeting rooms for conferences were well put together. The hotel was also perfectly situated in the very walkable Inner Harbor that I did not need my vehicle once in my four day stay. Where stars were lost for me had very little to do with the physical space or employees themselves and more related to assumed corporate issues. For how nice and costly this hotel was, it was surprising to not have an included continental breakfast, free wifi, or free parking. They also don't do a well enough job sharing that the valet parking and self park ramp are the exact same ramp next to the hotel: self being $25/day and valet being $49/day to park in the exact same spot. When I am traveling I am looking to get the most bang for my buck and for all the "extras" needed for my stay I may consider elsewhere if returning for a personal, non-work trip.

This space was great for (except for the downed escalator) the National Forum for Black Public Administrators"a (NFBPA) annual FORUM! As a panelist/speaker, the room was setup well and the staff was very helpful in resolving any challenges. Absolutely a fan of the Marriott brand (in general).

The location is great. This is a very big exquisite hotel even if you don't have much money in your account this hotel will make you feel like you with the rich the rich has an awesome restaurant/bar in the main lobby. The people are very friendly Wright knowledgeable and we also give you pamphlet of all the local restaurants restaurants in the area. This is a perfect area to come and just get away. This is a great hotel.

We went to a large wedding here and everything was lovely, decorations and service were wonderful, and location was excellent for walkability to restaurants, bars, and stores. Would stay here again.

Nice accommodations. I attended a line dance award ceremony. The hotel rooms are spacious with a couch in them. The staff were all wonderful. The hotel is located very close to many eatery venues with nice overview of the city. The only complaint were the elevators were busy the entire stay. The hotel is big enough for large conferences but the elevators are very limited to accommodate high crowds. So be patient and plan to get an early start when you have to depend on the elevators.

The Marriott Waterfront is a beautiful property with great views of the inner harbor. Very nice large bar, great staff and well appointed rooms. The location is great for some excellent Baltimore restaurants in Little Italy, Fells Point and the Inner Harbor. I have stayed here many times to attend events in the Baltimore City area. Easy to get around and Uber if needed to nearby locations. We stayed at the hotel August11th. That was the same evening the Philedelphia Eagles were in town to play the Ravens. When the team arrived the streets were blocked and we were unable to get to the Marrriott parking garage. The next day when the team headed for the stadium no one could catch a Uber because the roads were blocked off again. Police eveywhere, outside, inside to protect the Eagles. My point, is the arrival and departure of the Philedelphia Eagles should have been handled in a way that it did not interfere with other paying guests. Many people were attending weddings and had to scramble to get transportation that could not drive up to the Marriott. Thankfully the Ravens won, so that calmed down off the ledge. LOL

3.5 I didn't stay at this hotel and thus cannot comment on rooms nor room service, check-in/out. I visited the Marriott for a Book Lovers Breakfast, and I was in a large conference room on the 2nd or 3rd floor. The conference room was very grand, able to accommodate 50 or 60 tables that sat 8-10. There wasn't much room to navigate around the tables with so many folks there, and especially since a lot of the people there were disabled and used wheelchairs and walkers/walking sticks, etc. The AV equipment worked fine and I was well able to hear all the speakers that afternoon, so I guess I would recommend this Marriott for a conference venue, though I wouldn't try for more than 500 folks in that room. The biggest issue I had was the food. It was very sub par in my opinion and I ate very little of it. Disappointing because it was a breakfast for avid readers.

Hotels are usually middle of the road, never terrible or excellent. I would say the Marriott Water front is upper-middle when compared to others in its class. The front desk service was pretty great. I was checked in by a very personable guy who quickly gave me everything I needed along with some good information. I had a single King room, and my window looked out over the city, but the first 75 feet of the view was the graveled roof, so all I could see was the upper portions of some of the taller buildings. No big deal for me as I am not there to live in the room. The bed and pillows were a bit soft for me, but everything was clean. I woke up with a slight neck issue that was fairly easy to deal with. The water was instantly and scaldingly hot, as is the norm for hotels. Some features: a 24hr inside gym on the 5th floor, single-serve coffee brewer with 2 coffees, 2 teas, and the necessary accessories, an in-room mini-fridge, alarm clock, and smart TV. I was there for a conference that was hosted in the hotel, and so I can speak to the service staff for that as well. We had food and drinks every few hours for the course of the conference. There were plenty of staff around, and the food was pretty good and consisted of everything from continental breakfast type items (bagels, muffins, scones, etc) to buffet meals (tacos, soups, salads, fish, barbeque, etc), and small desserts. One that stood out was a tres leches cake (wow)... how many leches? (tres). They had glass-front refrigerators with drink as well as plenty of coffee, iced tea, and water. The general, large restrooms were pretty clean. Towards the end of the day, the disposable hand-towels ran out and the trash had built up. As far as what is nearby in Baltimore... well everything is nearby. Lots of great restaurants, the water front, museums, etc. I'd gladly stay at this hotel again for sure.

The Hotel is right on the water in an amazing spot . We had the room facing the water with all windows and I loved it. When we entered the lobby they were passing out drinks. We had the option of a ros'e beverage with vodka in it or a non alcoholic. We chose the ros'e of course and it was super yummy. We checked in and even though it was super busy we received great customer service. Our room was perfect except for the bathroom in the shower I found a few hairs. And our floor towel did have a dirt mark on it. Not sure if the cleaning crew forgot to clean the shower but that was not ok. We asked the front desk for a toothbrush because my fiance forgot hers and they never brought us one. We only stayed one night we live in VA and just came to Baltimore MD to see a show. So we didn't spend much time in the room. Check out went smooth, professional staff. But I can't give this location more than 3 stars because our bathroom was not fully clean and I don't want to clean a shower before I use it when I'm at a hotel. Also customer service is everything sometimes your guest forgets essential items and when you say yes we will bring a toothbrush right up and 30-45 min later we haven't recieved it that's just not ok.

Upon arrival, this hotel was impressive from the moment we walked through the front entrance. The ambience and décor felt very stately and luxurious. From the valet to the bellman to the front desk, everyone was friendly and helpful. We checked in to our corner room on the 16th floor with a King-sized bed that had incredible views of the Baltimore Inner Harbor as well as out towards Ft McHenry and I immediately wished we could have stayed there all week. The room was ample with incredible natural light from two walls of windows, but also had blackout drapes that worked like a charm. We had a mini fridge in the room, which is a necessity for us, as well as a coffeemaker. We had concierge level access and enjoyed a lovely complimentary breakfast that had everything we needed... fresh scrambled eggs, potatoes, fresh fruit, milk (plus a whole lot more that we didn't need but saw others enjoying). There was a machine there that created various and sundry flavored waters and sparkling waters, which was fun to use. The view of the harbor from the 31st floor was breathtaking and the attendants in the room were friendly and kept the food fresh and hot between guests. Although we didn't need it because we went out for dinner, there is a restaurant/bar in the hotel lobby area that seemed to be pretty active, and I do believe they offer room service, as well. There was a decent workout facility and although I wasn't there for a conference, I did go check out the ballroom areas and noticed quite a few meeting rooms and ballrooms on the two levels of conference center there that looked quite impressive, especially with the views of the harbor from the common areas. If I had an event to plan in that area, I would definitely check out the Baltimore Marriott Waterfront as an option! We used the valet for parking ($49) but they also offer a self-park garage across the street for $25, I believe it was. This hotel is located in Harbor East, which is home to many good restaurants and shops and is right next to Little Italy and Fells Point, so it's a great location. I don't have any negative comments or impressions at all about this hotel. Sorry I only took pictures of the views from my room, but I was so enamored by them!!! There are lots of great and accurate photos of the hotel on their website. Overall, I would highly recommend this property if you are looking for a hotel in Baltimore near the Inner Harbor.

The lobby area and elevators were a bit outdated but the room was very nice. Our room overlooked the waterfront and the view was amazing at night. The decor was more updated and fresh looking. Very clean. We were also able to check in a little early instead of carrying our bags around town. The hotel is located within walking distance of lots of activities, shops and restaurants. The area is very lively during the day and at night.

Recently I've had my second stay at the Marriot Waterfront. I have found the accommodations very pleasant. When I arrived this time, the Deluxe King Room that they gave me was on a much lower floor than last time. Initially this was an issue because the windows faced a patio area next to the gym that afforded no privacy at all. I could just image some patron walking out there with their kids getting a good eyeful of my goods. So I requested a change, and I was swiftly given another King Deluxe on the same floor with a stunning view of the hotel next door and Waterfront. At their core, most hotel rooms are the same: slight variations of industry standards. This King Deluxe and the last one on a higher floor are at the higher end of those standard measures. What is always impressive is the bed. Yeah. You'll sleep well my friend. The area downstairs is always manned with staff. No searching for someone even during the wee hours of the night. The restaurant and bar attached to the hotel is awesome. Although it does close a bit early for a New Yorker's tastes. But you are very close to other late night options. The gym has some great treadmills with videotrails. All tolled, the stay is worth the extra coin.

This was a terrific conference venue. I was here for 4 days for a convening and really enjoyed my stay. Staff was friendly and helpful. Suites were in relatively close proximity to the grand ballroom and other conference rooms, so it was easy to go back up to my room and freshen up between sessions. Food was great - the honey Old Bay wings at Apropoe's were to-die for (and I'm a wing connoisseur!) The surrounding area is pedestrian-friendly and there are so many places you can check out nearby if you have the time.

Stayed here as an elite member that expects top notch service and the staff delivered. First time staying at a Marriott in long time with open exec lounge and was nice to relax with the wife after a long day of sight seeing. The staff of the concierge lounge was wonderful and one of the best I have visited recently. Will be back again for another pleasant stay to enjoy the harbor view!

This hotel is located in a very convenient location. Downtown Baltimore. Walking distance to nice places around harbor east. Hotel itself i think is beautiful. Lobby is bright and spacious. Lots of Mirrors. Nice art. Very clean. Rooms small but nice. Nothing special really. But nice comfy vibes. Here couple more pointers 1. Security guard - very ignorant. Rude. He literally yelled at me for taking pictures in the lobby. I never heard that it's illegal. I asked front desk later. She said it's ok. However no apology for his horrible behavior. I never encountered such ignorance before. 2. Parking valet. Or garage. Valet guys are very nice. No complains. About 30$ if it's not overnight. 3. Restaurant is not bad. It's hit and miss. Example. Once steak was coming out terribly cooked. They sent manager. She apologized. And offered 20 percent off. Ok! However. With a right bartender - food comes out just right. Ashley has been great. I had nothing but best experience with her. That place gets pretty busy. Couple televisions to watch sports. plenty of available sitting. If not bar. Behind the bar. Butter is huge!!! Salad is great ! Crab cake sandwich was amazing Fries a bit too salty and too stringy. But that could be my personal preference for less salty items. Wings with honey old bay sauce were good!! So i do recommend. To check this place out.

The location a few feet from the harbor means that the right rooms have some incredible nighttime views (as did mine). The room (double queen) was spacious, clean, and comfy. The double curtains do a serviceable job of keeping out the light for late risers, but you might want to bring a sleep mask, as the huge windows leave a lot of light to filter out. The shower and bathroom amenities were excellent. The front desk staff were gracious and accommodating and managed to extend my conference reservation an additional night despite being initially sold out (thanks for that--moving hotels sucks). The bar/restaurant, however, both closes early and has very odd weekend hours (closed noon-4?), making it a somewhat underwhelming resource. Conference rooms were spacious and well-maintained. Event catering staff were a little salty for people serving $12 well drinks and only taking cash payments. The neighborhood immediately around the hotel hasn't got much going on after dark, but a quick walk to the other side of the harbor opens up some food and nightlife options. On the whole, a few incredibly minor wrinkles, but would stay again. Some pet rooms for some floors would be a welcome addition. A pool would be nice at this price point.

Stayed here on a quick weekend trip. The hotel sits on the inner harbor with gorgeous views and plenty of dining, shopping, and entertainment options, within walking distance. We arrived early and was able to check in with no issues. The customer serve was excellent. We had a inner harbor view and our room was very nice. Our sink however, leaked, but everything else about our room was enjoyable. We did not have a fridge. I liked being able to walk almost everywhere. Parking is available in the garage for $25 a day but adds up if you are in and out. The valet is around $40-$45 a day.

Rooms are ok, pretty standard. It did smell weird when we went in, kind of a Smokey scent? The place was packed and couldn't move us to another king size room. Pretty upset that they didn't have a blow dryer either in the room. Tried to call downstairs and it rang for five mins with no pick up so gave up. Overall it was ok for what we need it to be but just a strange smell and no answer downstairs for 5 mins or a blow dryer. I feel like a blow dryer should be standard, but will try again when I walk by the front desk.

Absolutely gorgeous hotel! My friend and I run in the Baltimore Run Festival every year and choose a different hotel to stay in each year, the night before the Fest. Baltimore Marriott Waterfront was top notch, this will be our stay from here on out. Every single thing was 5 Stars! Customer service was amazing! When we checked in the gentleman at guest service, informed us we were facing the Harbor. A concert was going to be right outside the hotel, the end time was 11pm. If we could not sleep to let them know and we could change rooms. He said he wanted us to have the best view of the City and it was on that side of the hotel. Our view of Baltimore was spectacular! Especially at night! Baltimore is a beautiful city when you give it a chance! Side note, we did not mind the music and enjoyed people watching out of our window. Our room was just as gorgeous as the rest of the hotel. Beds were so comfortable. Shower and bathroom were modern. The TV had my name displayed, Welcome Kimberly. The carpet all throughout the hotel was like walking on a cloud. Parking was not as expensive as many other hotels throughout Baltimore. Heck, I've paid $50 for a 3 hour Ravens game. $25 per night at the hotel was a steal! I highly, highly recommend Baltimore Marriott Waterfront!!!

It's not a bad hotel, it over looks the harbor but you gotta demand a room with a view. For the most part guest services was nice and corrected whatever mishaps we had. We were first placed in a room where our view was literally the top of the building, we had to ask for a room with views. I fell in the tub in the first room they had us in because it was very slippery. I had to get rude with front desk after explaining I had been bitten two nights in a row and would like to change rooms. I was asked if I stripped the bed and checked for bed bugs or blood stain indicating bed bugs. Wtf am I, terminix, orkin? I was thoroughly annoyed but they moved us to a room with no bugs and a tub that was not a death trap. Falling in a tub is no fun and their tubs are not that plastic material it's hard like concrete. Anyways, always ask the men for assistance unless you like rude, condescending women.

Nice hotel, nice staff, it's a Marriott which in my book is a great hotel chain and this one does not disappoint. My only complaint would be there isn't an executive lounge. It's located on the waterfront, with many shops and restaurants all around it. Very walkable area. Rooms are nice and clean and everything you'd like expect from a Marriott

Truly a great hotel with wonderful views of the inner harbor. Literally a few minutes walk to great restaurants and bars, although I was not the biggest fan of the hotels restaurant/bar at all I think it's a better place to grab a beer or wine but not a cocktail or food. The service was good overall-- we stayed on the 20th floor and our view was nothing short of amazing!

***BEWARE*** This bed is so fkn comfortable you will want to lay in It all day.. literally such an amazing stay so far I still have 6 more days! The hotel is so close to literally everything ! I will 100% be back. My room was the 25th floor and the VIEWS!

Great hotel! Not sure it delivers a great value, considering what we paid, but was convenient for the company Christmas party. The room was quite spacious, nicely decorated, and very clean. There were two beds in a room but only one spot for a suitcase, a foldable luggage rack in a closet would be nice. The door to the room closed quite heavily. Good views over the city from the room and from the windows at the end of corridors. If you want to walk in the neighborhood, stay near the harbor. We liked the nearby German market at Christmas Market at Baltimore Inner Harbor, and the cobbled streets of Fells Point.

My Dad and I came here for a long weekend last month to see the Yankees play the Orioles and we chose the Marriott at the Waterfront as our hotel. My dad was so impressed with this hotel and I really enjoyed it as well. I paid a little more for an Inner Harbor view and we loved it. The room was very nice, the beds were comfy and the tvs are huge. You also have options to stream using apps on the tv which I thought was super cool. The only thing I didn't love was that the door to the bathroom was a pocket sliding door, so you can hear when someone is using the toilet. Overall, this is in a great location and has a nice restaurant/bar with trendy decor.

I went for a weekend getaway. A nice place on the water. That actually was a date weekend. Me and my then fiance enjoyed it. We also walked around the chicken the sites. I left the car at the hotel. Took a lot of photos.

Location, location, location! The Baltimore Marriott Hotel is located on a perfect location to Baltimore's Inner Harbor. There are so many things to do, you don't need a car. I walked to dinner in Little Italy. There are so many restaurants and great shopping, it's all within walking distance. The hotel lobby is beautiful. Once you choose the elevator bank to your floor, you'll need your room key to allow the elevator bring you up. Nice touch. My room was updated with the latest features. My dual head shower was fan-say. I love getting wild with the provided shampoos and body washes. My bed was comfy and the TV was large and in charge. I higher recommend The Baltimore Marriott at Inner Harbor.

Beautiful hotel. Clean rooms. Good service. Fantastic views! My only issue was the breakfast buffet on the weekends. Lots of options but it's pricey and I didn't enjoy my food. @ImTiffanyNicole

I had a mixed experience at the Marriott hotel waterfront. The hotel itself has a great location with stunning views of the surrounding city bossed around the hotel. But there were some disappointments. The breakfast menu lacked variety and basic items like muffins and croissants, variety of fresh fruits. Some of the restaurant and front desk missed the mark on customer satisfaction and service. They lacked uplifting personality and weren't very accommodating. Nor apologetic about it. The clocks in the hotel displayed the wrong time, which was inconvenient. Extended check-out was not allowed despite being a member as stated. There were a few maintenance issues in the room and housekeeping only came once in three days. Despite these issues, the hotel is worth considering for its location and facilities. However, the customer service needs improvement. I would recommend exploring other options like the nearby Four Seasons hotel for a potentially better experience. Guests should also be aware of the $25.00 per day parking fee and the distance to the lobby. I hope the Marriott hotel waterfront takes steps to address these issues.

This is my first Pandemic hotel stay. I was a little nervous but the hotel seems to be doing a good job. Everyone I've encountered, guests and staff have been wearing masks. There are antibacterial wipes in the room (great because i forgot to pack mine). I saw the housekeeping staff through the window cleaning another room and they remained masked up. On to normal things. Checkin was fine. With exception of fact I was suooosed to have 2 corner rooms and only had one. I was settled in and didn't feel like moving so it became a no factor. The rooms were clean snd in good repair. The shower is ahhhhmazing! Views are incredible! I'll be back. Hopefully under better conditions when everything is back to normal (food service, etc).

It is my opinion that if you want a memorable stay in Baltimore, to avoid other "upscale" properties with reservation rates in the $500/night+ and stay here instead. Rooms are spacious and tastefully decorated with wonderful views (day and night). The Marriott Waterfront is centrally located in the city with many many good dining options and attractions within walking distance. Walking itself along the Promenade will take you through many neighborhoods, or you can catch the water taxis from right outside the hotel. There is a lively and large bar/restaurant attached to the lobby. Staff is personable. Valet parking is easy but expect a wait when picking up your car. Rideshare is a breeze from this location.

Excellent location in the inner harbor. Great customer service, clean rooms. Great for families.

Been here a few times mostly for professional conferences. Decent hotel with clean good basic business class rooms. The restaurant is B+ but nothing special. Good size parking garage is key for that part of town. There's plenty to do, see, and eat within walking distance. Prices are comparable to most similar hotels in Baltimore.

The Baltimore Marriott Waterfront it a stunning hotel situated in a highly walkable and expensive part of Baltimore. The rooms were spacious and cleaned regularly. I genuinely enjoyed my time there.

Pros Great location in the best part of Baltimore. Close to good restaurants. The hotel bar and restaurant are great. Love the people at the bar and restaurant at the hotel. Updated and clean rooms. Services daily. Cons Expect ZERO perks for being a Marriott platinum or titanium elite. Never once got a room upgrade and practically have to beg for the allegedly 2 free waters that come with staying here for more than 50 nights this year. The concierge lounge is terrible. Expired canned sodas. Terrible food selection in the evening. Better food at local groceries. Recommend for the location but the front desk staff lack appreciation for loyal members.

Staff are friendly. Location is great. Walkable to Inner Harbor and Fells Point. Only complaint is the heavy room doors. They make a lot of noise each time someone enter or exit a room which can clearly be heard inside a room. The spring on the doors doesn't really work s they allow the door to slam shut instead of closing slowly.

WARNING : Check your bill very carefully. Bait and switch rate increases and system "errors" with no explanation or apology. Worst experience I've had at a Marriott property. The front desk manager, Nirva Dahal, was a real jerk about rectifing several "errors" they made in overcharging me for the room and valet parking. She said, "I don't want to call you a liar, but show me proof the rate is wrong." What in the gaslighting techniques is that?? Ms. Dahal interpreted me several times during the conversation and didn't lift a finger to take notes for follow-up or call the Ambassador team (who made the resources on my behalf). They charged me twice for valet parking in one night; Ms. Dahal suggested that I had two cars or a visitor before admiting that the valet system has been making errors. Again, no apology. The property itself is only desirable due to location and views. They have minimal amenities: no pool, the Concierge lounge continues to be closed due to COVID. The restaurant is short staffed and has a limited menu. We were given breakfast vouchers for $50 because of the Concierge lounge being closed. Then they changed the breakfast options from a la carte to buffet style only without warning (charging $28 per person). So the breakfast voucher for two was useless. Holes in the towels, the bathroom doors don't close all the way...minor inconveniences, but for what they charge, unacceptable. Do yourself a favor and stay at another property. Far too many beautiful properties close by to have to deal with foolishness.

Nice property on the inner harbor. Beautiful cocktail lounge off the lobby. Room was clean and well appointed. It would have been nice to have a couple of bottles of water for the room. AC struggled a bit during the hottest part of the afternoon. No self checkout on the TV? Maybe a 3 1/2 star rating

This is a fairly decent and standard Marriott hotel on the Baltimore waterfront. The lobby is nothing amazing; check-in was quite fast particularly if you've entered your information ahead of time in the Marriott app. Typically you can also use the app as your room key and skip the front desk, but I couldn't as apparently there was some confusion about which credit card from my account I wanted to use. There are two banks of elevators - one for lower floors and one for higher floors - which is nice and prevents long waits and crowded elevators. Elite status afforded me an upgrade to a harbor view room which was quite nice. The rooms are large and have the standard amenities you'd expect from Marriott. I did like that the TV had Netflix, so if you have a Netflix account you can sign in and Netflix and chill. The overall décor is quite modern, and the bathroom had a very nice walk-in shower. It's easy to use the Marriott app to contact the hotel staff if you have special requests or questions. I tried the "room service" breakfast once. The omelet was very tasty, and it seemed fairly priced (plus $5 delivery charge). You can skip the delivery charge my going downstairs and picking up your order. Just don't expect the traditional room service where they roll in a tray with a plate and silverware. It was delivered in a plastic container in a paper bag and handed to me at the door of the room. Still, the delivery staff was very friendly. Oddly, the executive lounge here closes after breakfast Friday and does not reopen until Sunday night. This seems to be a trend at many Marriott hotels that I don't quite understand. Oh well. The gym was fairly well equipped though had a cramped feeling. They have several cardio machines, weight machines, and free weights. There is a Starbucks within a 5 minute walk along with a few restaurants in the area. Overall this is a perfectly decent Marriott hotel though it did not amaze me.

This hotel is so loud. I'm on my third night here and I can't wait to leave, and couldn't wait for the visit to end to write the review so I'm lying in the hotel as I write this. The walls are thin so you can hear music late at night and children shrieking in the morning. The desk and chair had sticky stuff on them when we arrived and somehow the ceiling is stained with what looks like fingerprints. The doors are super heavy and slam shut, chasing the beds to shake. And the beds are so soft that you just sink in the middle, giving you back pains when you wake up. The only plus was that they send someone right away when you complain of the noise.

Marriott hotels and its properties have always been a favorite of mine for several years. The truth is, somehow I've gotten away from them with, especially with the advent of such apps as Booking, Expedia and the like. In the past year or so, it just so happens that Priceline booked me at a Marriott and with all of those stays, its been a reminder of what I love about the Marriott so much. On this particular trip, the Baltimore Marriott Waterfront Hotel lived up to their promise. Not only did I feel welcomed but I felt safe. Everything they promised in their cleanliness infomamatiinlas and emails was delivered on. Although my trip was short in duration, all of my expectations were met. Upon my arrival, I was swiftly checked in and my room was clean and superb. Again, Marriott delivered on what I've come to expect from such a legendary hotel chain. As I mentioned to the front desk agent upon checkout, my stay was outstanding and I look forward to my return. The Marriott is definitely top of my list going forward especially in a time such as this.

Growing up in Maryland I've always wanted to stay at this hotel and finally had a chance to for a wedding recently. This hotel has done a phenomenal job with its renovations and clearly is trying to maintain its high caliber ratings. It has to compete to the four seasons next-door. I didn't get a check out to be honest any of the facilities however the room it self is very clean with spotless interiors comfortable beds the only complaint is that there was only one caffeinated coffee in a room otherwise it was a great stay despite coronavirus.

Hotel was very clean, room was beautiful with an amazing city view. The only con was that the AC did not work well in our room. I had to keep getting up, to turn it on & off for the cool air to kick on. Other than that, this is in the perfect location on the harbor! Lots to do within walking distance!

[918] 5/25/2019 I visited this Marriot location on a work trip so not sure about the price. This location is easy to get to as I took a taxi from the train station. They have a nice lobby area with a huge bar with tons of TVs. There is a small store where you can find almost anything including an eyeglass repair kit. The room was huge and the bed was very comfy. The room had everything you can possibly want for a few nights visit. This location has a concierge lounge. The location of this hotel is right in the center of town so we wanted to a ton of places. When I come back to Baltimore for personal time this is definitely the hotel I plan to choose. I'll definitely come back

Beautiful location. The room had a full view of the river and well located in the shopping and dining district. Everything you need are walking distance from this hotel. The farthest you may have to walk to a local pharmacy and nearest Whole Foods is .04mile.

We've been with Marriott for quite a few years. This visit was to celebrate Mother's Day. I asked for a high room and boy did they provide. We were on the 29th floor and a corner room so we had a beautiful panoramic view. I really enjoyed the Mother's Day breakfast and the room and bed were clean and comfortable.