Luis L.
Google
So first of all, Madeleine and Victor. Amazing people with great customer service skills. You know the kind, they'll accommodate requests but also set boundaries kindly when something can't be done, always with a smile and an evident willingness to help. Can't say enough good stuff about them, although the rest of the staff was also really nice.
With that out of the way, our room had a thing in the showers where I had to DJ with the knobs to get hot water, which wasn't great. My wife and I stayed innone bungalow while my mom stayed in a separate one and on our last day hers got flooded because of some issue with the shower drain piping.
Out rooms didn't have an AC, but you don't really need it since it gets fairly cold (for the region) at night. Our room had a ceiling fan, but it was too noisy to put it on at night.
Still, breakfast was included and was really good. The mood in the place was chill and I would definitely recommend it if you have a car and can get around since the hotel is a bit off the beaten path from downtown Boquete.
We stayed in mid November, where we had a nice mix of rain drizzle and sunny mornings. Great atmosphere all around, and again a great staff made up for the shortcomings, which is definitely why we'll be back in the future.