Arianna Newth (AJ)
Google
Have to start this out by saying management and front desk handled our situation really well, and they were polite, which is why I ranked service at 5 stars. But this place is really really dirty. We checked in to a dirty room with hair all over the place, bugs, and trash from the last guest still there. Bathrooms are filthy, and we didn’t even dare venture into the kitchen area. We ended up leaving in the middle of our stay and checking in to another hostel it was that bad. The next day the manager was very receptive to our concerns and we were refunded for our stay for which we are grateful, and like I said, service was fine. They claimed that cleaners had just ‘’missed our room” by mistake, but we were the last people to check in for the whole day, and by the volume of trash on the floor and under the beds I don’t think it has been cleaned in a long time. Lots of long stayers. They also have a sign offering free drink and snack for reviews, which may be skewing the ratings. Just be wary.