Bandago Van Rental

4.5 I recently rented a 15-passenger Ford Transit van from Bandago for a family trip to Destin, Florida. I was about 20 minutes late picking up the vehicle due to traffic in Nashville, but was warmly greeted by a young lady who had been working hard outside in the heat cleaning other vehicles. Even so, she was kind, professional, and quick to help. She did a thorough inspection, gave me all the information I needed, and made sure I was able to leave promptly. Her customer service truly stood out. The van drove perfectly — smooth, spacious, and reliable. It helped me give my family a touch of a luxury experience where everyone could just sit back, relax, and enjoy the ride. We all work hard, and having a vehicle that could comfortably fit us all without stress made a huge difference. Bandago is definitely on to something when it comes to offering passenger transit vans like this — it really elevated the trip. The only issue I ran into was after returning the van. I accidentally left my personal cell phone holder behind. I contacted someone the following Monday and was told it could be left outside for me to pick up. Unfortunately, after driving back out there, the item wasn’t there, and I haven’t received a response to my follow-up texts. While this won’t stop me from renting from them again, better communication would definitely improve the overall experience — especially when it comes to retrieving lost items. Overall, Bandago delivered a great rental experience, and I’ll definitely prioritize them for future family trips.

We loved using Bandago for our family vacation van rental. We really like that they actually hold a van for the customer's rental, instead of playing it by ear like Hertz or Enterprise does. Bandago's van was clean and in good shape. The mileage limits were very high, so we also enjoyed that aspect. We will definitely use Bandago for our next extended family outing.

Super easy to reserve and very friendly staff! Pro-tip would be to reserve early, because passenger vans during the summer sell out fast! Very clean van with all the bells and whistles.

3rd year in row we've used Bandago. Great people, Awesome vans. Love talking to the customer service people. They seem like surfers from California. So calm and easy going.

Great experience here. Vans are super clean and are our preferred choice. Bandago provides great service at a reasonable price!!

Great Service and vehicles

My buddies dad rented a van and needed us to drive it, unfortunately we had to return it cause the company wouldn’t approve anyone with anything on their record, I was rear ended 3 years ago at a red light, I have no points deducted from my license and a perfect driving record but they wouldn’t let me drive it

The entire process of renting our van was made so easy with the help of friendly staff.