aki “travel” s
Google
The result is this review:
Dear community and followers , let me take you through it...
The building is impressive, but the staff is awful. In the end, we were yelled at (I'm not kidding!!!)
And why? Because you didn't drink the (poor quality and overpriced wine, €40-65) from the minibar... but your own.
A suite... booked for more than €1,400 for three nights (include damage door in bathroom and fraggle stairs ) We also had a kitchen... on a day when the temperature was over 32 degrees... So we ate in the garden in the evening... (first day upon arrival... Original quote: "The important thing is that you feel comfortable... This is a private garden... You can do whatever you want. You have a kitchen... etc. etc.")
When we had finished our home-cooked meal, we cleared the table... We went upstairs for a moment and came back...
The wine we had bought ourselves was suddenly gone. When we asked one of the owners about it in surprise, he simply said it had been thrown away, explaining that it was his house and that you wouldn't take your own food with you to a Michelin-starred restaurant. Right... sure.
1. It's not a restaurant. It is and remains a garden where you can spend time.
2. It is our decision what we want to drink and what we don't (especially if it doesn't suit our taste).
3. If you don't want people to drink their own wine in the garden in the evening (mind you, it's a garden, not a restaurant, etc.), then you can politely point this out. No problem. (His response was very aggressive and extremely loud, "I don't have to. Furthermore, he followed up with more loud, confused arguments on his part.")
4. If it's your own house and you want it to stay that way, with all your rules and concepts, then you shouldn't rent it out. Because the concept doesn't work. We're not in prison. It's simple. What's next? That you're not allowed to drink your own water from the supermarket in your room because you have to drink the expensive water from the minibar?
Getting loud, threatening and throwing away property that you paid for yourself when you just go into your room for three minutes?
It's not enough to pay €1,400 for three nights and an overpriced, modest breakfast for €25 per person per day (anyone who cooks themselves knows what I mean... And I mean it... I would praise it if it were praiseworthy).
We have travelled extensively throughout our lives, but we have never experienced anything so unprofessional. As long as you follow the owner's concept and they see your money, everything is fine. However, as soon as you deviate from this, the owners become suspicious. Very strange owners.
Something about the concept just doesn't add up, both from a human and psychological point of view.
What bothered on top and irritated us the most was that it smelled like weed in the lobby the entire time.
We wanted to have a nice stay in Ghent, but in the end we didn't feel safe and felt very uncomfortable and threatened (it's worth reading the negative reviews).